The steps to the property are difficult with luggage but that can't be helped

Views from the balcony are phenomenal. Kitchen well stocked.

Stayed in July 2025

The property is hard to get to from the road. There are 5+ flights of steps down to the property. Exhausting to lug suitcases down and back up. After a day of hiking, also not fun. The property is about 20 walk from the main part of town. Just a lot of walking and stairs. The property is also small. With the sofa bed open, hard to walk trough the living room or have a place to gather.

It was a lovely view of the Matterhorn from the deck.

Stayed in June 2025

The location was very tiring being uphill we had to walk a lot and the directions were very difficult. In Zermatt cars are not allowed and with rains it was hard to wander. This property was far using stairs we had to go carrying the luggage.

The view from the property was amazing. It was clean up to an extent.

Stayed in April 2025

109 steps from road to building.

View from balcony is nice.

Stayed in February 2025

room was a bit dirty and the towels, bed sheets, and blankets could have been better. Reaching the apartment is certainly not for the weak as it involves long walk and high climb

majestic view of the Matterhorn, really worth it for first timer going to Zermatt, warm place

Stayed in January 2025

Acces to apartment a little bit difficult, specialy with lagage (many stairs).

Very nice and comfortable apartment with Wonderfull view of Matterhorn. 10 min walk to Sunnega lift, and 20 min walk to center. Apartment equiped with everything what we need during stay.

Stayed in December 2024

Needing to navigate multiple flights of stairs to get into the accommodation area

View of Matterhorn

Stayed in September 2024

The stairway that leads to the apartment is very steep so not recommended with elderly people or traveling with large luggage’s.

Great location and view. could see the Matterhorn from the balcony.

Stayed in July 2024

It's quite a walk from the ski lifts. Unclear explanations about the sleeping sofa. Sleeping sofa wasn't very comfortable.

It's in Zermatt and the price is not completely nuts. Everything was clean. It does the job of offering a place to sleep.

Stayed in March 2024

Carpets were worn and a bit dirty. They should be replaced. Kitchen faucet was loose and the toaster not working. The sofa bed wasn't the best. It was big enough, and the mattress ok soft, but kind of uneven.

The flat was big enough for our familiy of four with one staying home to work. The view of Matterhorn was really beautiful. It was quiet. Only 10 minutes walk from the Sunnegga lift. Reasonably equiped kitchen where we could cook dinner and prepare breakfast and lunch. Bathroom was clean and big with a bathtup. Some have complained about the stairs, and it's correct that there is a stare case down to the apartment (100 steps). The stair case is solid and wide, and of course it's a bit tough if you have to carry a big suit case down, or ski equipment. We rented equipement at the very friendly Flexrent and didn't have to carry it home.

Stayed in February 2024

Somewhat pricy..

Nice Location and nice apartment..

Stayed in February 2024

Long steep staircase to go to the apartment block from the main street where transportation stops, not practical, especially when raining or snowing, when you have luggage to go up an down to reach the apartment. Moreover the bathroom had a bathtub but the relative closing water tap was missing (voluntarily or not) it was not possible to take a relaxing bath.

Nice view as described from the apartment to the Matterhorn, nicely furnished and functional with all cutlery and cooking utensils available.

Stayed in November 2023

There are slope and stairs to the property. Be prepared for it. No shampoo or soap provided. Don't forget to bring your own. Luggage storage after check out is by luck.

The view from the property is super nice. You can also have the whole terrace where you can stare at the Matterhorn. The rooms are also very spacious. The bed is super comfy. Fully recharged during the stay!

Stayed in June 2023

100 steps from the road was a tad more than we expected but not a deal-breaker. We’d stay here again! A brief directory would be good (eg details about the laundry, wifi password, etc).

Lovely view to the Matterhorn and the valley opposite; warm, well equipped and spacious unit. We loved it!

Stayed in May 2023

Access to the location. Reaching the apartment with bags is big issue

Out of the world location

Stayed in June 2023

To have unblocked view of Matterhorn, it sits on a inclined slope with plenty of steps to get too! I wouldn't recommend for people with bad knees, heavy luggage, wheelchairs, prams as going up slopes/steps is going to be tough. Even if there's taxi to take to ferry you to/from from town/train station to property (to avoid the slopes) but they can't bring you to doorstep which requires you to take that flight of steps.

Indeed it has a unblocked view of Matterhorn and the surrounding. Property is a small cosy flat with all that is required; bath amenities, tv, kitchen, bed etc Host was quite responsive to some of our questions. Suggest host to provide instruction on how to open door as we almost got locked out cos couldn't open the door for a good 5mins. Or maybe we are just noobs :P

Stayed in May 2023

The hilly climb and stairs to go to the app. Uncomfortablke sofabed. Few towel and toilet paper.

Cosy little appartment with a small kitchen, very clean and great view from the balcony with Matterhorn view if no clouds.

Stayed in May 2023

to much stairs 🙈🙈🙈

good view👍👍👍

Stayed in April 2023

The Host is harassing me 25 days after my stay with baseless claim for property damage per an "internal policy" no available in Booking.com! Stay away!

Great and quiet location, Spectacular view from the balcony

Stayed in May 2025

Lack of information at time of booking ( and after!!) regarding the 11 flights of stairs required from the road down to the entrance of the property ( and back up again!!). These stairs (a mixture of concrete and metal with a railing on only 1 side) would be very dangerous in the wet and at all times for the frail or elderly. There was also no information on Booking.com, the Agent or inside the apartment that THERE IS A LIFT THAT THE BUILDING KEY PROVIDES ACCESS TO, which cuts down the number of outdoor stairs by approximately 70%. If it weren’t for the fact that we spoke with a neighbour from the building we would not have known about this lift. This is disgraceful and we would NOT recommend this apartment to anyone based on the lack of information provided about this. However, there was also mention in the booking.com listing that the apartment had a washing machine. There was NO washing machine in the apartment at all and no information about the fact that there was a shared laundry in the basement of the building. We happened upon this and attempted to use the washing machines at our own cost however, there were no instructions and the coin/token machine attached to the washer was broken. This locked our clothes in the washing machine until we entered more money (which started a new wash cycle). This is false advertising on behalf of the agent!!!

The view of the Matterhorn from the balcony was excellent.

Stayed in June 2025

Awesome views from the balcony. The apartment was lovely. Had a couple of small issues which were resolved within 24 hrs. Exceptional service. It is a 10 min walk to the free bus service. Once we found the back road direct to the Sunnegga lift, it was an easier walk. We were able to leave our skies at the lock up at either of the lift stations overnight, which was great.

Stayed in March 2025

Modern fit out, fab bath and absolutely stunning view.

Stayed in February 2025

I booked this apartment for two nights in december 2024, but the experience was extremely disappointing. Two days before my stay, the host sent me a WhatsApp message stating that the originally booked apartment was unavailable and offered an alternative. Upon checking in, I discovered that the apartment had not been cleaned or prepared; the previous guests had left it in an unacceptable state. I tried contacting the host multiple times, but all my calls went unanswered. The next morning, the host apologized via WhatsApp, blaming a new cleaning company and promising a full refund. However, as I received no further communication, I was forced to book another apartment myself and move out the following day. To make matters worse, the host never refunded my money or responded to my complaints. Booking.com.au attempted to contact the host but was also ignored. Unfortunately, the platform only compensated me with $23, citing the host's unresponsiveness. This experience was frustrating and unacceptable. I strongly advise against booking this accommodation as well using this platform, in an emergency none of them are helpful.

Stayed in December 2024

Like people said, it’s a little further out of town, but not that much. We didn’t care about the stairs, as we are all in good shape, but it might indeed be difficult for older, less fir people to get up and down the stairs. However, it wasn’t an issue for us at all.

The view!!! Amazing, incredible view of the Matterhorn from the very large balcony. The appartement is lovely and extremely comfortable. There is even a bathtub. It was nicely decorated and beautiful. We loved it.

Stayed in July 2024