7.5

Reviews of Zen serenity sauna & spa retreat - happy go lucky

Via focón 19, 6939 Gravesano, Switzerland

  • Miloud

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Be aware of this place. I paid 200 euros only to find there was no luxury hotel room with a private bathroom, instead she had placed a tent in her garden for my kids and I. After asking her to call booking and the police but she refused and she acted very strange and didnt want the neighbours to find out what she was doing. I had to go to the police in ladispoli to report her and shes suspected to be part of a child trafficking group. So my children and i are lucky to be safe. A modern day scammer.

  • Anton

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The spa area looked lovely but we didn't use any of this and in turn host didn't charge for it. Host and daughter lovely and very welcoming. At no extra expense she put up the extra bed in a side area to help spread us out which was lovely. Some lovely shared spaces that we had a tour off but didn't use as arrived at 9pm (agreed time with host) and left prompt.

    Room didn't really get cool even with the portable aircon. But can't do anything about how warm it was! X4 of us still manged to sleep well though once we got off to sleep. The fairy lights that were put up to make area more cosy didn't feel safely hung (we are a tall family) but were easy to move.

  • Nabeel

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • 3.0 Poor
    Zunaira

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    I can show u picture which kind of facilities and cleaning was .spiders were in the room .plz very a look on pillow.we were expecting beds but that was on the flour.

    Cleaning and didn't mention its on top of the curio.

  • Jaroslav

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    A friendly owner who was always ready to help, washing machine and drying machine. Possibility to use the sauna, although we didn’t use it as it was too warm outside. The owner let our children sleep in a tent in the garden and did the place up for them. We really appreciated that.

    A small room with not a very practical layout, unnecessary unfunctional cooker which took up a lot of space, unstead there was a tiny electrical stove with one heater which took ages to heat so we gave up on cooking. The place was rather dusty, although there was nice furniture. Some do up would make the place just perfect. Despite these drawbacks, we enjoyed our stay and the company of the owner and her little daughter!

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