Reviews of Zermatt Appartements 4 stars
Staldenstrasse 6, 3920 Zermatt, Switzerland

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWe had everything we needed and it was clean.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI really loved how clean and tidy the place was and the host left us a welcome card and some chocolate for our stay! The kitchen was well stocked and equipped with everything you need to cook (sharp knives and a toaster as well!). The place was perfect for our needs and it was in a location that was quiet and a short distance from the inner town.
The only thing I didn’t like was that the facilities for laundry, the instructions on how to use the machines in english were a bit confusing
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe views were stunning. Great big viewing windows of the village below
Check in was difficult because there was no room numbers. We just had to check to see which room our key opened
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe photos and description didn’t match what I thought I was purchasing only when you truely read and study the photo will you understand what you are purchasing. - I would study carefully and read thoroughly what room your are booking
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewModern apartment, well set up, great views.
The directions on the booking app to get to the apartment is not fully accurate as the apartment is much further up the street than shown. Additional information on location could be provided for guests finding their own way.
Reviewed: 31 May 2025 · Stayed in April 2025
Verified reviewNice clean and beautiful. Great place.
everything was perfect.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewSo grateful for the coffee and the swiss chocolates, Nadia 🥰. Lovely view, cosy, comfortable. Elevator available 😃
A slightly longish walk to the train station. But thats ok 😊
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewClean. Well thought through and comfortable.
The windows / window door need to be adapted to lean rather than just open - air but warmth too. But thats a finesse.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewIt was just beautiful and perfect for our holiday.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified revieweasy walk from town centre, good bakery v nearby
a little more space, more plugs in kitchen, sink in bathroom drains badly
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewSuper comfortable apartment - very well stocked. Great location - bus stop directly in front of building. Good communication as well. Thank you Nadia!
Reviewed: 13 February 2025 · Stayed in December 2024
Verified reviewVery nice and comfy appartment with a nice view but not Matterhorn view. Very quiet location which is only a 3 minute walk from the Main Street. Thasts all I need for ski weekend.
I dont remember anything to complain about.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewNice apartment! Highly recommend
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewExcellent accommodation, comfortable clean smelling bedding. Super clean well kept warm apartment. Every thing we needed for our short stay - we just wish we had of stayed longer! Beautiful views.
Nothing
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewEverything
Nothing
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewClean and cosy.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified review