Great Spa , great breakfast . Rooms are amazing , great balcony , got upgraded up 2 bedrooms

Stayed in August 2025

The room was spacious and clean... also had a great view. Very comfy bed. Staffs offered all the amenities and they were very easy to find.

Stayed in August 2025

N/A

Everything! Staff friendly and helpful, location was amazing, room spotless and well appointed.

Stayed in August 2025

Value for money

Stayed in August 2025

None

Spacious room and the spa/pool. We ended up getting upgraded and I feel like we hit the jackpot! Well worth it and we didn't even have to book the Aspen hotel rooms but we got all the same amenities and treatment.

Stayed in July 2025

Everything except that the dry and steam sauna was already off at 9PM. I can't swim so I was expecting I will enjoy the steam sauna but it didn't happen.

Stayed in July 2025

The breakfast staff are abrupt and impolite. Breakfast is supposed to run until 11am but when we came in at 10:30am they were already starting to take the food away. They said in English “I guess some people can’t read the sign” but the sign said breakfast served until 11am, not until 10:40am.

The rooms are spacious and comfortable. The hotel and pool are lovely.

Stayed in July 2025

Really nothing

Close to the train station, this hotel was a pleasant surprise both for the room and their amenities. These rooms don't really have a view, but is this really a problem when you can walk outside and have as many views as you want? Also, staff was very attentive to our requests and breakfast was super.

Stayed in July 2025

Nothing especially. I would say that the bathroom area was rather extravagant in terms of space!

Very spacious, comfortable, beautifully furnished and equipped. Excellent location, short walk from the railway station. Very good breakfast.

Stayed in July 2025

Even better if the balcony is fully separated from adjacent ones for increased privacy.

Very spacious room with a separate inner bedroom for my child. Clean and tidy. Convenient location.

Stayed in July 2025

Overall we are happy with staff and facilities and location.

Stayed in June 2025

The rooms were spacious and comfortable. The microwave made our stay much easier. The river in front was so beautiful—we couldn’t get enough of it. The walk along the river was also amazing and a great experience.

Stayed in May 2025

Nothing

Spacious room, excellent pool and sauna facilities. Very good breakfast and location. It was perfect 10/10 recommend. Our budget room was huge, no balcony but the affordability to cut this and still have access to all facilities was a perk.

Stayed in May 2025

There were two staffs at the reception desk, one was really friendly and kind, the other one was hmmm.. But anyway, the stay would be perfect if the pillow could be more supporting head/neck.

I love the spa included in the facilities, it was really relaxing after a long walk. I could see the Matterhorn when I walked out to the yard surprisingly since I did not book a room with mountain-view.

Stayed in May 2025

The room was a little warm, but that’s the only fault I could find.

We got an upgrade to the Alpen resort, though the pool and spa facilities are shared by Budget Rooms. The whole place is class and the pool is one of the nicest I have ever seen in a hotel. There was a great coffee machine and fabulous views. Breakfast was superb.

Stayed in May 2025

Nothing to complain. Everything was perfect!

Superb and luxurious amenities from reception services, room, pool and spa area and free breakfast was amazing! Few mins walk to Zermatt train station. One of the best hotel I have been!

Stayed in May 2025

The room is very spacious, quiet and very clean.

Stayed in May 2025

Lovely staff. Loved being welcomed with a glass of Prosecco! Nice breakfast. Within 5 minute walk from the train station. Got upgraded! The room was spacious, clean, quiet, comfy but very cold the first night; the issue was addressed by the team the next day. The pool is lovely, the saunas are nice, the outside jacuzzi was not hot.

Stayed in March 2025

Except that the breakfast buffet had almost no vegetarian options except for oats & Muesli none !

Stayed in April 2025

Nothing to hightlight

I recently stayed at Zermatt Budget Rooms, and it was an excellent experience! This hotel offers fantastic value in an otherwise pricey location, making it a great choice for budget-conscious travelers who don’t want to compromise on comfort. The rooms are spacious, clean, and well-equipped with everything needed for a cozy stay, including comfortable beds and modern amenities. The location is convenient, with easy access to the train station and ski lifts, making it perfect for both skiers and hikers.

Stayed in March 2025

Everything was perfect

Huge room, plenty of space for 3 people. Very clean, modern facilities and a really big bathroom. The hotel facilities are amazing - we used the outdoor jacuzzi and indoor pool which were both lovely. Location is great, just a short 5 minute walk from the station. Breakfast was great, including gluten free bread.

Stayed in March 2025

Everything was perfect.

Fantastic view, spacious rooms, relaxing spa. Rich breakfast.

Stayed in February 2025

I wish I could have been in a room with a few more amenties and a little more space, but I fully recognize that I booked a budget room and got a budget experience.

It was so nice having a pool and spa available after a long day of skiing. The breakfast buffet each morning was also a highlight of the trip.

Stayed in February 2025

The Hotel is conveniently situated very near the railway station. The room was clean, spacious and comfortable and so was the bathroom. The breakfast (included in a very reasonable price) was of a very high quality and varied. The hotel staff friendly and helpful. All in all a very good price quality relation.

Stayed in February 2025