8.4

Reviews of Hotel zum See 3 stars

Hotel zum See 473, 3925 Grächen, Switzerland

  • Daniel

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Amazing spa, attentive staff, great breakfast

    Restaurant was closed on Mondays

  • Ivy

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Bernadette

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Balcony overlooking the glaciers. Small fridge and kitchenette. Owner very welcoming and helpful and offers bus collection and drop off.

    The beds were a little worn out. No alternative milk at breakfast (e.g. soy, oat, almond). Smokers on the outdoor terrace restaurant and under us meant we often had to smell smoke (having the balcony door open).

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  • Carol

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    It was not easy to get to, winding mountain roads, but the location is beautiful and the accommodations are over the top charming.

  • Joost

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    This is the second time we stayed at this lovely hotel - a full week this time. It is just a very friendly place, at a beautiful location with its own little lake and a view of the snow capped mountains. There is a nice restaurant on the bottom floor with the same name but different ownership. Our room had a little kitchen area with a fridge, but nothing else. Plenty of parking.

    The mattress was a little too soft. A coffee maker would have been nice. The breakfast became a little stale after eating the same small offerings for a few days.

  • Stephanie

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Lage super, flexible nette reception

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  • Chiara

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Thijmen

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Dean

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Hotel Zum See was a port in a storm. When the road and train to Zermatt were shut down due t s landslide. A bit of a drive up the mountain in the dark, and a late arrival, but welcomed by warm and friendly staff. The breakfast the next morning was excellent typically breakfast.

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  • Jeffrey

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Nice staff. Friendly and professional. Wonderful breakfast!

    We paid to have air conditioning and the hotel does not have ‘air conditioning’ in the sense a person from the USA is used too. The temperature is regulated by the hotel which is not what I was expecting. Very disappointed. When the issue was addressed with staff they apologized and gave us a fan.

    Property response:

    Thank you very much for the review. However, we have never owned and advertised an air conditioning system. At an altitude of 1700 meters above sea level, almost nobody has air conditioning. We also don't have a fan that we could give you. Sorry, something went wrong here. Schnidrig family.

    Thank you very much for the review. However, we have never owned and advertised an air conditioning system. At an altitude of 1700 meters above sea level, almost nobody has air conditioning. We also don't have a fan that we could give … Show more

    Hotel zum See
    7 July 2025
  • L

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    We had a lovely balcony onto the lake, which was unfortunately frozen. The view from the room facing the mountains was amazing. The chef and lady waiting on us at dinner were very nice and helpful.

    To get to the hotel was a long uphill narrow winding road. Two cars cannot go by at the same time in most places. The rooms / bathroom are outdated. The bed and pillows were very soft and rather uncomfortable. The lady at Reception -who didn't speak any English, was rather rude and not helpful at all.

  • Epaminondas

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review

    The location and the two bedrooms in a room.

    A steep ascent on the way back from the village. It is, however, manageable with breaks :)

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  • Honey

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review
  • Mueller

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review

    The location is awesome, decoration and lasers were good, nice little bar/restaurant, cool lake. They offered to pick us up from the train station but we did the walk because it's so nice.

    The room was too hot when we entered. A bit pricy but still the best deal in the region.

  • Lissa

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review

    Pretty hotel affordable breakfast is good

    Pillow too thin utensil incomplete

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  • Marcin

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    Beautiful location, very quiet, but a bit far (10 - 15 minutes walking) and uphil from Grächen... Good breakfast and restaurant.

    The equipment have seen better days, but still perfectly usable.

  • Jonny

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review
  • Pavel

    Reviewed: 1 September 2024 · Stayed in July 2024

    Verified review

    Great location with the hotel next to the small lake. Very merry stuff that was welcoming with anything was needed. Great dinners too!

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  • Pawel

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review
  • Karry

    Reviewed: 25 August 2024 · Stayed in July 2024

    Verified review
  • Kaori

    Reviewed: 18 August 2024 · Stayed in August 2024

    Verified review

    This is my 3rd stay. I started TMR from here. While I was doing TMR they let me leave my car and luggages. All the staff were very kind. Accommodation was very comfortable and breakfast was excellent. If I go to Grachen again I'll stay at hotel Zum See for sure!

    Nothing

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  • Carsten

    Reviewed: 1 August 2024 · Stayed in July 2024

    Verified review

    The location and the surroundings where very nice.

    The beds where too old and too used.

  • Birgitte

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review

    A cozy small hotel of older vintage with a wonderful location. It was a bit on the expensive side for us, but I guess that might be the price range in Switzerland.

    The prices at the restaurant were outrageously high. EUR 47 for a flat, dry wiener schnitzel with fries and a couple of boiled carrots, no sauce, and no anchovies. It's really a rip-off and completely insane. They exploit the fact that the hotel and restaurant are far from everything, so people have no other options. The breakfast wasn't the most exciting.

  • Steven

    Reviewed: 2 April 2024 · Stayed in January 2024

    Verified review

    Serene environment in the forest with beautiful views

    Breakfast was a little bit late to get to the lifts for opening.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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