7.9

Opiniones del ibis Styles Zurich City Center 3 estrellas

Stampfenbachstraße 60, Unterstrass, 8006 Zúrich, Suiza

  • Maria

    Escrito en 2 de septiembre de 2025 · Se alojó en septiembre de 2025

    Comentario auténtico

    No se puede apagar aire acondicionado que suena toda la noche y no pudimos bajar la persiana

  • Carlos

    Escrito en 1 de septiembre de 2025 · Se alojó en septiembre de 2025

    Comentario auténtico
  • Oscar

    Escrito en 1 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación es excelente, muy cerca de la estación. Hay guarda equipaje, opción fácil para llegar temprano y disfrutar de la ciudad. El desayuno bien, tomen en cuenta que están de vacaciones y hay que comer pan, queso, cereal y fruta.

    La comida y cena en el hotel cara y no muy buena

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  • Zerpa

    Escrito en 27 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Bien todo

    Nada todo bien

    Respuesta del alojamiento:

    Dear Zerpa, Thank you for your lovely feedback! We're so pleased to hear you found your stay cozy and that everything was to your satisfaction. It was a pleasure having you with us, and we look forward to welcoming you back soon! Warm regards, Ibis Style Zurich

    Dear Zerpa, Thank you for your lovely feedback! We're so pleased to hear you found your stay cozy and that everything was to your satisfaction. It was a pleasure having you with us, and we look forward to welcoming you back soon! War… Mostrar más

    ibis Styles Zurich City Center
    30 de agosto de 2025
  • Francisco

    Escrito en 25 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Muy buena ubicación, a 5 min de Zurich HB, desayuno muy completo y el personal muy agradable, tanto de cocina como de limpieza, salvo el de recepción, muy seco y frío. Además de cobrarnos “un impuesto turístico” de casi 10 Francos Suizos por la cara. Y luego intentar colarnos que era el cambio de moneda.

    “un impuesto turístico” de casi 10 Francos Suizos por la cara. Y luego intentar colarnos que era el cambio de moneda.

    Respuesta del alojamiento:

    Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our central location, the variety of our breakfast, and the friendliness of our kitchen and housekeeping teams. We're truly sorry to hear about your experience at reception. This is not the standard of service we aim to provide, and we will address this with the team to ensure all guests feel welcomed and respected throughout their stay. Regarding the tourist tax — this is a mandatory charge set by local authorities and applies to all guests staying in Zurich. We regret if this wasn’t clearly communicated and caused confusion. It is certainly not related to currency exchange, and we’ll make sure our team provides clearer explanations in the future. We appreciate your comments and hope to have the chance to offer you a smoother experience next time. Kind regards Ibis team

    Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our central location, the variety of our breakfast, and the friendliness of our kitchen and housekeeping teams. We're truly sorry to hear about… Mostrar más

    ibis Styles Zurich City Center
    26 de agosto de 2025
  • Luz

    Escrito en 25 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Óscar

    Escrito en 21 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Muy bien ubicado, la habitación era muy cómoda y amplia

    Respuesta del alojamiento:

    Dear Oscar, Thank you for your lovely feedback! We're so pleased to hear that you enjoyed our convenient location and found your room comfortable and spacious. It's always rewarding to know our guests had a relaxing and pleasant stay — that’s exactly what we aim for. We look forward to welcoming you back again soon! Warm regards, Ibis Style Zürich

    Dear Oscar, Thank you for your lovely feedback! We're so pleased to hear that you enjoyed our convenient location and found your room comfortable and spacious. It's always rewarding to know our guests had a relaxing and pleasant s… Mostrar más

    ibis Styles Zurich City Center
    23 de agosto de 2025
  • Claudia

    Escrito en 21 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Hotel muy bien situado con fácil conexión con tranvías para moverse por la ciudad y los trenes que llevan al aeropuerto. Diseño moderno y con estilo en zonas comunes. En cuanto a la oferta gastronómica, el desayuno es muy variado y el menú de la cena, que estaba incluida en la tarifa que cogí, muy bueno. Finalmente, quiero destacar a los camareros que estaban por la tarde (Daniel y una mujer cuyo nombre no recuerdo ahora mismo) por ofrecer un gran servicio.

    No me gustó el diseño de la habitación por la no separación entre la ducha y la parte principal de la habitación con la cama. Existe una cortina que se puede utilizar para dividir los espacios, pero dependiendo de con quién vayas puede resultar incómodo ya que al echar la cortina, si hay alguien en la parte de la cama, esa persona no podría salir de la habitación.

    Respuesta del alojamiento:

    Dear Claudia, Thank you so much for taking the time to share your thoughtful review. We're delighted to hear that you enjoyed our central location and found it convenient for exploring the city and getting to the airport. It’s also great to know you appreciated the modern design of our common areas and that both our breakfast and dinner offerings met your expectations. A special thank you for recognizing Daniel and his colleague—your kind words will certainly be passed along to them and the rest of the team. They’ll be thrilled to know they helped make your stay more enjoyable. We also appreciate your feedback regarding the room layout. We understand that the open-plan design may not suit every guest’s preferences, especially when it comes to privacy. Your comments are valuable and will be taken into consideration as we continue to refine our guest experience. We hope to have the opportunity to welcome you back in the future—and if you return, please don’t hesitate to let us know your room preferences so we can do our best to accommodate them. Warm regards, Ibis & Adagio team

    Dear Claudia, Thank you so much for taking the time to share your thoughtful review. We're delighted to hear that you enjoyed our central location and found it convenient for exploring the city and getting to the airport. It’s also gre… Mostrar más

    ibis Styles Zurich City Center
    21 de agosto de 2025
  • Miguel

    Escrito en 20 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    El tamaño de la habitación

    El sofa cama era muy malo. Las duchas sin intimidad. No nos hicieron la habitación

    Respuesta del alojamiento:

    Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We regret that the comfort of the sofa bed and the lack of shower privacy impacted your experience. Your comments have been shared with our team, and we will review these aspects to see how we can improve the comfort and functionality of our rooms. Additionally, we apologize that your room was not made up during your stay. This is not in line with our service standards, and we are investigating what may have gone wrong in this instance. We value your feedback as it helps us identify areas where we can do better. Should you choose to stay with us again, we would welcome the opportunity to provide you with a more pleasant experience. Warm regards, Ibis team

    Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We regret that the comfort of the sofa bed and the lack of shower privacy impacted your experience.… Mostrar más

    ibis Styles Zurich City Center
    20 de agosto de 2025
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  • Patricio

    Escrito en 19 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Ramon

    Escrito en 18 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Anónimo

    Escrito en 17 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La habitación olia a perro, es petfriendly pero deberían ventilar mejor las habitaciones. El suelo del baño estaba sucio.

    Respuesta del alojamiento:

    Dear Guest, Thank you for your honest feedback. We’re sorry to hear that the room didn’t meet your expectations regarding cleanliness and ventilation. We do allow pets, and we’re taking your comments seriously to improve our ventilation and housekeeping standards, especially in the bathroom areas. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future. Kind Regards, Ibis & Adagio Team

    Dear Guest, Thank you for your honest feedback. We’re sorry to hear that the room didn’t meet your expectations regarding cleanliness and ventilation. We do allow pets, and we’re taking your comments seriously to improve our ventilation an… Mostrar más

    ibis Styles Zurich City Center
    17 de agosto de 2025
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  • Jaime

    Escrito en 17 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Muy buena ubicación

    Caro para ser un IBIS

    Respuesta del alojamiento:

    Dear Jaimie, Thank you for your feedback. We're happy to hear you enjoyed our clean rooms, great location, and easy check-in and check-out process. We’re sorry to learn about the issues with the AC and the shower area. This isn’t the experience we want for our guests, and we’ve shared your comments with our maintenance team to address them promptly. We truly appreciate your input and hope to welcome you back for an improved stay. Best regards, Ibis & Adagio Team

    Dear Jaimie, Thank you for your feedback. We're happy to hear you enjoyed our clean rooms, great location, and easy check-in and check-out process. We’re sorry to learn about the issues with the AC and the shower area. This isn’t the … Mostrar más

    ibis Styles Zurich City Center
    17 de agosto de 2025
  • Miguel

    Escrito en 13 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Buena ubicacion a 10 minutos andando del centro, parking privado de pago ( hay que gestionarlo a la llegada a traves de una web), habitacion con los estandares habituales de Ibis. Nos parecio cómoda y moderna.

    Respuesta del alojamiento:

    Dear Miguel, Thank you for sharing your experience with us. We’re delighted to hear that you found our location convenient and the room comfortable and modern. Our team strives to maintain the high standards you expect from Ibis, and your kind words mean a lot to us. We appreciate your mention of the parking arrangement and hope it wasn’t an inconvenience. We look forward to welcoming you back on your next visit! Best regards, Ibis & Adagio Team

    Dear Miguel, Thank you for sharing your experience with us. We’re delighted to hear that you found our location convenient and the room comfortable and modern. Our team strives to maintain the high standards you expect from Ibis, and your … Mostrar más

    ibis Styles Zurich City Center
    16 de agosto de 2025
  • Ariani

    Escrito en 12 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Espectacular, la atención es muy buena y tiene una muy buena ubicación

    Respuesta del alojamiento:

    Dear Ariani, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our service and found our location ideal. It means a lot to our entire team. We look forward to welcoming you back soon for another spectacular stay! Best regards, Ibis & Adagio Team

    Dear Ariani, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our service and found our location ideal. It means a lot to our entire team. We look forward to welcoming you back soon for another spectac… Mostrar más

    ibis Styles Zurich City Center
    16 de agosto de 2025
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  • Rosa

    Escrito en 11 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Ubicación cerca de la estación de tren a pie. Unos 7 minutos andando.

    Sólo una toalla por persona. Y una para compartir de manos.

    Respuesta del alojamiento:

    Dear Rosa, Thank you so much for your review and for recommending us based on the price and convenient location near the train station! We’re glad you found the walking distance comfortable. We appreciate your feedback about the towels and will review our amenities to ensure our guests have everything they need for a comfortable stay. We hope to welcome you again soon! Ibis & Adagio Team

    Dear Rosa, Thank you so much for your review and for recommending us based on the price and convenient location near the train station! We’re glad you found the walking distance comfortable. We appreciate your feedback about the towels an… Mostrar más

    ibis Styles Zurich City Center
    11 de agosto de 2025
  • 7.0 Bien
    Francisco

    Escrito en 8 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Dos días de cinco, la habitación no estaba arreglada a las 16, habiendo salido a las 8:30

    Respuesta del alojamiento:

    Dear Francisco, Thank you for taking the time to share your feedback. We sincerely apologize that your room was not serviced in a timely manner on two of the days during your stay. This does not reflect the level of service we aim to provide, and we understand how this may have been inconvenient. Your comments have been shared with our housekeeping team to ensure better coordination moving forward. We truly appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a smoother experience in the future. Kind regards, Ibis & Adagio Team

    Dear Francisco, Thank you for taking the time to share your feedback. We sincerely apologize that your room was not serviced in a timely manner on two of the days during your stay. This does not reflect the level of service we aim to provi… Mostrar más

    ibis Styles Zurich City Center
    9 de agosto de 2025
  • Cristina

    Escrito en 8 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Francisca

    Escrito en 4 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Buen desayuno. Buena ubicación. Algunas personas del staff eran agradables y serviciales (otras muy poco cordiales y apáticas).

    La habitación era muy pequeña. El baño bien (vanitorio y ducha), funcional. Pero la cabina del WC muy incómoda. La limpieza de la habitación no era buena. Poca atención al detalle. No se cumple la relación precio-calidad (caro para lo que era) Las fotos que muestran no son realistas, el hotel está bastante dejado.

    Respuesta del alojamiento:

    Dear Francisca, Thank you for your honest feedback. We’re glad you enjoyed the breakfast and found our location convenient. However, we are truly sorry to hear about the issues you experienced with some of our staff, room size, cleaning, and overall condition of the hotel. Please accept our sincere apologies for not meeting your expectations. We take your comments seriously and will work on improving our service, cleanliness, and facilities to provide a better experience for all our guests. We hope you might consider giving us another chance in the future to show you the improvements we are making. Kind regards, Ibis & Adagio Team

    Dear Francisca, Thank you for your honest feedback. We’re glad you enjoyed the breakfast and found our location convenient. However, we are truly sorry to hear about the issues you experienced with some of our staff, room size, cleaning, … Mostrar más

    ibis Styles Zurich City Center
    5 de agosto de 2025
  • Antonio

    Escrito en 3 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Comino

    Escrito en 2 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
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  • Mercedes

    Escrito en 31 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Patricio

    Escrito en 30 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Es un hotel funcional a un precio adecuado si lo comparas con la oferta que existe en esa ciudad

    El valor del desayuno me parece exagerado

    Respuesta del alojamiento:

    Dear Patricio, Thank you very much for your kind words and for taking the time to share your experience. We’re so glad to hear you enjoyed your stay with us—from the clean and comfortable room to our convenient location. It's great to know our reception team made a positive impression, and we’re happy you discovered the delicious Thai restaurant just across the street! We truly appreciate your feedback and are thrilled to hear there was “nothing” you found lacking—that means a lot to us. We hope to welcome you back again soon! Warm regards, Ibis & Adagio Team

    Dear Patricio, Thank you very much for your kind words and for taking the time to share your experience. We’re so glad to hear you enjoyed your stay with us—from the clean and comfortable room to our convenient location. It's great to… Mostrar más

    ibis Styles Zurich City Center
    2 de agosto de 2025
  • Manuel

    Escrito en 30 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Lo que más me gustó fue sus facilidades para poder lavar y secar la ropa en el segundo piso. El desayuno muy completo y por lo que se refiere a la ubicación, dificilmente se podría encontrar un hotel tan cerca de la estación central de trenes y de la estación de múltiples líneas de tranvías y autobuses.

    Que no hubiese alfombras en los pasillos por la dificultad de jalar las maletas, aunque también entiendo que otros pisos lisos serían más ruidosos; qué tal la posibilidad de tener en el mismo pasillo, los dos tipos de piso?

    Respuesta del alojamiento:

    Dear Manuel, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and especially appreciated our laundry facilities, hearty breakfast, and unbeatable location near the central station and public transport links. We also truly appreciate your thoughtful feedback regarding the hallway carpets. You're absolutely right—there’s a balance between noise control and ease of moving luggage. Your suggestion about combining flooring types is an interesting one, and we'll be sure to pass it along to our design and maintenance team for consideration as we continue to improve the guest experience. We’d be honored to welcome you back anytime! Warm regards, Ibis & Adagio Team

    Dear Manuel, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and especially appreciated our laundry facilities, hearty breakfast, and unbeatable location near the central station and p… Mostrar más

    ibis Styles Zurich City Center
    30 de julio de 2025
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  • Joao

    Escrito en 28 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Me gustó todo.

    Lo único en la hora de cerrar la puerta del baño hace mucho ruido ea como un golpe y puede también escuchar desde otra habitación. No debería notarse. Lo demás fantástico

    Respuesta del alojamiento:

    Dear Joao, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that everything else was fantastic. We also appreciate you pointing out the issue with the bathroom door. Your feedback helps us improve, and we'll certainly look into this to see how we can reduce the noise and ensure a more peaceful experience for all our guests. We hope to welcome you back again soon! Warm regards, Ibis & Adagio Team

    Dear Joao, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that everything else was fantastic. We also appreciate you pointing out the issue with the bathroom door. Your feedback helps us … Mostrar más

    ibis Styles Zurich City Center
    28 de julio de 2025
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