Comentários de ibis Styles Zurich City Center 3 estrelas

Dear Rogerio, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location, the functionality of your room, and enjoyed our breakfast offering. At the same time, we’re very sorry to learn that parts of your stay fell short of expectations. Please accept our sincere apologies for the unpleasant odor in your room — this is certainly not the standard we aim to uphold, and our maintenance team has been informed to investigate and address the issue promptly. We’ve also taken note of your comment regarding the water dispenser and will ensure it receives the necessary attention. We're especially sorry to hear about your experience at check-in. Our goal is to offer all guests a warm and welcoming arrival, and it's clear that we did not meet that standard in this instance. Your feedback has been shared with the relevant team for immediate follow-up and retraining. Thank you once again for your valuable comments — they help us improve. We hope to have the opportunity to welcome you again and offer a much more pleasant experience. Warm regards, Ibis & Adagio Team

Dear Rogerio, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location, the functionality of your room, and enjoyed our breakfast offering. At the same time, we’re very sorry to … Mostrar mais

Dear Isabel, Thank you for taking the time to share your experience. While we're pleased you appreciated our location, we're truly sorry to hear that your overall stay did not meet your expectations. Please accept our sincere apologies for the issues you encountered with the room setup and the service you received from our team. What you described does not reflect the standards we aim to provide, and we understand how frustrating and inconvenient that must have been. Your feedback has been shared with the relevant departments to ensure this situation is not repeated. We are committed to improving and hope we’ll have the opportunity to provide you with a much better experience in the future. Kind regards, Ibis & Adagio Team

Dear Isabel, Thank you for taking the time to share your experience. While we're pleased you appreciated our location, we're truly sorry to hear that your overall stay did not meet your expectations. Please accept our sincere apol… Mostrar mais

Dear Simone, Thank you for taking the time to share your feedback. While we’re glad to hear you were satisfied with the room size, we’re truly sorry to learn that other aspects of your stay did not meet expectations. We regret any inconvenience caused by the air conditioning and the absence of certain amenities such as the minibar and iron. We also apologize for the service issues you encountered at our restaurant. Your comments have been shared with our management team, and we’re actively working to improve these areas. We appreciate your honest review and hope we might have the opportunity to welcome you back in the future and offer a better experience. Kind regards, Ibis & Adagio Team

Dear Simone, Thank you for taking the time to share your feedback. While we’re glad to hear you were satisfied with the room size, we’re truly sorry to learn that other aspects of your stay did not meet expectations. We regret any inconve… Mostrar mais

Dear Daiane, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff helpful, the cleanliness and comfort up to your expectations, and that your early check-in went smoothly. We apologize if the location of your apartment was not ideal. We appreciate your comments and will consider them to improve our guest experience. Thank you again for choosing ibis Styles Zurich City Center. We hope to welcome you back soon for an even better stay. Best regards, John Front Office Supervisor

Dear Daiane, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff helpful, the cleanliness and comfort up to your expectations, and that your early check-in went smoothly. We apologize if t… Mostrar mais

Dear Gilberto, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the television not working in your room and for the lack of resolution despite multiple contacts with our reception. This is not the level of service we aim to provide, and we understand your frustration. Please rest assured that we are addressing this issue internally to ensure better follow-up and quicker solutions in the future. We hope to have another opportunity to welcome you back and provide a much-improved experience. Kind regards, John Front Office Supervisor

Dear Gilberto, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the television not working in your room and for the lack of resolution despite multiple contacts with our reception. This is not th… Mostrar mais

Dear Vanessa, Thank you very much for your kind review and for choosing to stay with us! We’re delighted to hear that you enjoyed our comfortable facilities, great location, and breakfast. Your feedback about the pillows is important to us, and we will certainly look into improving them to make your next stay even more comfortable. We look forward to welcoming you back in the future! Warm regards, John Front Office Supervisor

Dear Vanessa, Thank you very much for your kind review and for choosing to stay with us! We’re delighted to hear that you enjoyed our comfortable facilities, great location, and breakfast. Your feedback about the pillows is important to u… Mostrar mais

Dear Leonardo Thank you for your feedback. We’re glad you enjoyed our convenient location. Regarding the restaurant and bar hours, we understand that extended hours can enhance guest experiences, and we will take your comment into consideration. We hope to welcome you back soon. Team ibis Styles Zurich

Dear Leonardo Thank you for your feedback. We’re glad you enjoyed our convenient location. Regarding the restaurant and bar hours, we understand that extended hours can enhance guest experiences, and we will take your comment into considera… Mostrar mais

Dear Glauco, Thank you for sharing your feedback with us. We're thrilled to hear that you found your room comfortable and well-planned, even though it was on the smaller side. We strive to make the most of the space available to ensure our guests feel at ease. We completely understand that daily rates in Europe can vary, and we’re grateful for your understanding. It’s always our goal to offer great value, and we hope that the overall experience during your stay made it worthwhile. We’d love to welcome you back the next time you're in the area! Best regards, Ibis & Adagio Team

Dear Glauco, Thank you for sharing your feedback with us. We're thrilled to hear that you found your room comfortable and well-planned, even though it was on the smaller side. We strive to make the most of the space available to ensure… Mostrar mais

Dear Clairton, Thank you so much for your kind words! We're thrilled to hear that you enjoyed everything during your stay. It was a pleasure having you with us, and we hope to welcome you back again soon! Best regards, Ibis & Adagio Team

Dear Clairton, Thank you so much for your kind words! We're thrilled to hear that you enjoyed everything during your stay. It was a pleasure having you with us, and we hope to welcome you back again soon! Best regards, Ibis & Adag… Mostrar mais