Nothing

Always good

Stayed in July 2025

I was unable to pay my room with any credit card, from 3 countries, and on two terminals. It's a common problem in Côte d'Ivoire, but can be resolved with a terminal from Société Générale, for example. It was no fun having to run around town trying to find an ATM that would work with my cards to pay the hotel in cash. Did not have the same problem with Novotel, which charges less per night and is in the same category.

Clean and comfortable. The wifi was decent, although it could drop out occasionally. Soundproof rooms, had no issues with construction outside or noise inside.

Stayed in June 2025

Limited options at Breakfast

Beautiful & spacious room, nice bathroom, very helpful staff and central location

Stayed in May 2025

Location

Neat and well maintained

Stayed in May 2025

Nothing

Everything was perfect Special thanks to all the staff Great food selection Good value Great location

Stayed in May 2025

Nothing to complain.

All very tidy and clean.

Stayed in May 2025

The location is great if you aren’t commuting to Cocody, but a bit far if you are. However, considering Abidjan traffic, you are better off in Marcory as it’s closer to the airport and to a bunch of malls like Cap Sud. The road getting into it is also pretty nondescript. My check in also took almost 45 minutes yet I had pre-booked. It was never explained why it took this long.

The intimacy - it’s quaint and comfortable. Not conferencey and no high traffic. You feel like you are retreating home after the two-day hectic conference at Sofitel. Also, Angel at concierge was exceptional - she helped me seek a refund for a double payment after she clocked off work when I needed an interpreter (I’m English-speaking); and she is pleasantly bilingual and witty. Dadier Hermann - the front office manager was truly helpful with all my residency needs, daily, and always greeted me enthusiastically and made sure I was comfortable, daily. He also acted as an interpreter with my taxi driver and guided me to Grand Bassam beach to explore and the Cap Sud mall for a quick purchase. Great guy. The wait team at the restaurant during breakfast and for all my meals are also fantastic and highly attentive! Finally my airport pick up driver was exceptional. Kind and truly patient. He is a wonderful human being who even bought me local plantain chips with his own cash so I could experience the true ‘taste’ Abidjan upon landing and struggling with the city’s epic traffic jam 😅. You can also connect to the hotel WiFi in the airport shuttle and it works great! Wonderful 👍

Stayed in May 2025

The area around looks like industrial area

Property well maintained

Stayed in May 2025

The room telephone does not work..had to syep down to order for dinner .WIFI in room is terrible.

Rooms are cleans and staff is very courteous and hospitable

Stayed in May 2025

The free shuttle to Airport is a useful service, but you should tell the driver which terminal you are using, the Airport has Terminal 1 and 2 and there is some distance between the two terminals.

The stay was very enjoyable and the staff were very friendly

Stayed in April 2025

Beautiful clean property worth modern amenities

Stayed in April 2025

There was nothing about my stay that I did not like.

The staff was very friendly and accommodating. Check in was easy and the hotel is new and the rooms are modern. The breakfast was very good and the omelet station was great. The hotel is in the heart of Abidjan near Zone 4, where you can find a lot of restaurants. The art and decor in the lounge is a great touch.

Stayed in April 2025

Well I lost my small carry on bag at the airport and the airport police were not willing to help check the CCTV. This messed up my whole trip as I didn't have my shoes with me

I love the friendly staff, the atmosphere and ambience

Stayed in February 2025

An entertainment room/game room or a music bar would have made it an exceptional place to be.

The location is awesome, closer to shopping centers, not too far from the airport. Helpful staff members.

Stayed in February 2025

Should have universal outlet adapters

Clean

Stayed in January 2025

Things not so good: 1. Location. The hotel is down a small road, not so easy to find 2. Breakfast food was great, but service just OK.

Things to like about Byblos: 1. Good check-in compared to other hotels in Abidjan 2. Excellent internet in the room 3. Wonderful small gym which I used most days 4. Super room service. Quick and the cheeseburger was outstanding

Stayed in February 2025

Checkout invoice problem . They charged me items that i didnt ordered . But they understood when i explain it to then

Clean , new , beside supermarket

Stayed in February 2025

Lebanese style menu and the swimming pool.

Stayed in January 2025

Breakfast alright, staff amazing

Stayed in January 2025

The room was very spacious, modern and super clean.

Stayed in January 2025

The door didn’t have the security bolt and the door lock didn’t work properly. The phone in the room didn’t work to call the front desk. The smoke alarm went off several times in the restaurant. They’re clearly trying hard but feels like they have a few final things to complete.

Nice fresh and clean rooms, lobby and restaurant.

Stayed in December 2024

The shower drain was poorly placed, so water easily accumulated. Wi-fi in the room was frequently interrupted.

The facilities and food were all excellent.

Stayed in December 2024

The checkin procedure shall be definitively modified and improved. It is intricate and although the staff makes everything possible to speed up it takes about half an hour to complete (nowadays a checkin can be as fast as 5 minutes!!!). This is really disappointing expecially if you arrive late in the evening and you just wish to rest. As already said, mention to the staff for speeding up the process as much as possible. Eventually, the price is a bit high for the hotel and for the restaurant. The position is not the best one.

The Hotel is almost new and very comfortable, with large rooms and a nice swimming pool. The gym is ok, may be some more equipments could be added but it is actually fine. The restaurant offers a good choice of international, local and asian food. But it is a bit expensive in my opinion. Breakfats is ok, great choice and good food. The staff is really kind!

Stayed in November 2024

Check in was a bit slow.

Nice size rooms and very comfortable. Clean with good staff. Clos to the Airport.

Stayed in December 2024