Cleaning can be improved.

Location

Stayed in May 2025

The room was a bit smaller than I expected

Location, the views, cleanliness, friendliness of staff, comfort

Stayed in April 2025

no iron in the room

Great service from the staff, great place

Stayed in March 2025

I didn’t like the fact that they charged us 5000 francs for room service. I have never seen that in a hotel.

I liked the location and breakfast

Stayed in February 2025

Staff not super friendly

Amazing architecture stylish rooms

Stayed in January 2025

Quite small bedrooms, Cockroaches and explaining something to the staff 5 times

Convenient location

Stayed in January 2025

I had to press to get the towels and face cloths I requested and the Housekeeping staff never got it right, even with generous tips.

The view was amazing with a great, central location. The Asian/African top floor restaurant served delicious, inventive dishes.

Stayed in December 2024

The rooms were so small, I might have as well booked an Ibis Hotel. The bathroom leaked into my room during shower and it stems from the design of the bathrooms.

This should be a 4-star hotel. The facilities were not all that. The gym was small. There was no buffet in the morning or evening, etc.

Stayed in December 2024

No balcony in rooms no iron.

Hotel was nice and clean staff were not that welcome or the men who stand at the front. Staff no smiles on face even the ones who sit on ground floor. More smiles would be bett to welcome guest. On seven floor asked recs for water she said have pay if we used the one in room how rude! I was shocked

Stayed in November 2024

The breakfast was good Pool areas nice

Stayed in November 2024

The were bugs in my room and the towel had a hole

Loved the staff and the location and the aesthetics of the place is amazing..great food for breakfast and from the restaurants..amazing viewssss

Stayed in November 2024

Too much humidity inside the room with spots on the wall

Stayed in November 2024

I am a black women and solo traveller, and what I didn't appreciate was when I would be at breakfast my requests for tea/fried egg would either take long or the white guests would have their requests fulfilled before me, despite me being there or ordering first.I had to complain about that, but why should I. Treat everyone the same. Breakfast was expensive at £29 per day yet the rice and the meat stews were cold despite being on the heater.

I loved how nice and welcoming the reception staff were. The ground staff really helped me out with translations. The rooms were really clean, shower pressure good and nice hot temperature.

Stayed in October 2024

I feel bad having negative things to say about this hotel and the manager was very good. On 1 occasion someone entered my room while I was sleeping around midnight, the explanation was that aircrew use the hotel and rooms are checked before they are used and it had been a mistake but when I was calling reception no one answered and I only found this out in the morning. So then Breakfast , no one shows you to a table so you have to guess if the seat is free . Coffee is not offered you have to go and find it ! The juices are not labeled, which may seem a small thing however I took a big drink of orange juice only to suddenly realise it was ginger , very hot. Night time the restaurant is lovely and feels very luxurious but many items on the menu are unavailable and let me feel disappointed.

The evening is very good at the hotel with multiple bars and restaurants. The staff are helpful even if you cannot speak French. The evening looking out while music plays is very relaxing. It feels very safe and other restaurants and bars are in walking distance.

Stayed in October 2024

I didn’t know them

Very nice hotel only one problem the bedroom very small

Stayed in August 2024

The staff are not friendly, no one smile and lack of customer reception!

Facility and location

Stayed in July 2024

The front desk staff not professional

Location and the facility

Stayed in April 2024

The rooms are tiny. We paid for early check in but we had to argue with the staff to be able to check in early as they said the room was not ready in time.

The breakfast buffet and location are good. The pool area is beautiful. The staff keep your suitcases safely for you if you have time between check out and your flight. The staff will make an effort to communicate with you in English if you are struggling with your French. The bathroom was clean, with a really nice shower

Stayed in January 2024

Location could be better however mitigated by access to all types of services

Exceptional service and facilities. Any restauration and leisure activity is available within the facility

Stayed in April 2024

The atms kept being broken

I loved the dining options including the pool bar. The staff was phenomenal and accommodated my group of 13. They went above and beyond to take care of all of our needs. I would definitely recommend anyone staying here. The rooms were nice and comfortable and the hotel itself was very upscale.

Stayed in February 2024

The rooms are abit squeezed. Not adequately spacious

You have a lovely balcony and the lake view rooms give a lovely view of the lagoon

Stayed in March 2024

it was perfect

Stayed in February 2024

I was traveling for business and my flight was in the evening. The checkout was at 12 and I asked for an extension of three hours before I had to go to the airport and it was not possible. I would have liked a bid more flexibility or the possibility of a late checkout.

The location is good, if you work at Abidjan Plateau. The room was really nice, the design, the colors, everything. The seventh floor with the swimming pool and two bars invites you to sit and spend time. The payments can be done by card or there is also an ATM downstairs.

Stayed in February 2024

Breakfast was OK. Food had variety. Found dishes on menu quite expensive but it was good anyway.

Stayed in February 2024