Reviews of ONOMO Hotel Abidjan 3 stars
Boulevard de l'Aéroport, Abidjan, Ivoorkust, Abidjan, Côte d'Ivoire
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Reviewed: 7 September 2025 · Stayed in July 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewAll my requests were accepted i.e. late check out, shuttle etc.
Facilities are new and comfortable, good wi-fi0
Dear Mr Vitalijs, Thank you very much for sharing your experience at ONOMO Hotel Abidjan Airport. We are delighted that your requests were accommodated and that you enjoyed our new facilities and Wi-Fi quality. We look forward to welcoming you back again soon. Kind regards, Diane LETCHIENDJIO
Dear Mr Vitalijs, Thank you very much for sharing your experience at ONOMO Hotel Abidjan Airport. We are delighted that your requests were accommodated and that you enjoyed our new facilities and Wi-Fi quality. We look forward to welcomin… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewBfast good
Can only have dinner till 10pm , i think it should be till11or 12pm at least ... gor peple who come with late plane arrival which eas my case...
Dear Mr. Baudouin, Thank you for sharing your feedback following your stay at ONOMO Hotel Abidjan Airport. We are pleased to hear that you enjoyed our breakfast and appreciated the overall comfort of our facilities. We also take good note of your suggestion regarding dinner service hours — your point is valid, especially for guests arriving late, and we will share it with management for consideration. We hope to welcome you again soon, under even better conditions. Warm regards, Diane LETCHIENDJIO
Dear Mr. Baudouin, Thank you for sharing your feedback following your stay at ONOMO Hotel Abidjan Airport. We are pleased to hear that you enjoyed our breakfast and appreciated the overall comfort of our facilities. We also take good note… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was clean
The phones were not working
Dear Sandra, Thank you for sharing your feedback following your recent stay at ONOMO Hotel Abidjan Airport. We’re pleased to hear that you found the hotel clean and appreciated its location. We do, however, apologize for the inconvenience caused by the phone not working in your room. Please note that this issue has already been identified and is currently being addressed by our technical team. Your comfort and satisfaction are very important to us, and we hope to have the pleasure of welcoming you again for an even better experience. Best regards, Diane LETCHIENDJIO
Dear Sandra, Thank you for sharing your feedback following your recent stay at ONOMO Hotel Abidjan Airport. We’re pleased to hear that you found the hotel clean and appreciated its location. We do, however, apologize for the inconvenience… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewClose to airport.
Restaurant choice are limited
Dear Bruno, Thank you for taking the time to share your feedback following your stay at ONOMO Hotel Abidjan Airport. We’re glad to know you appreciated our convenient location near the airport and the overall quality of our services. Regarding the restaurant, please note that in addition to the daily special, we offer a varied à la carte menu that includes a selection of snacks, local dishes, and international cuisine. We are continuously working to enhance our culinary offerings to better meet our guests' expectations. We hope to have the pleasure of welcoming you again soon. Best regards, Diane LETCHIENDJIO
Dear Bruno, Thank you for taking the time to share your feedback following your stay at ONOMO Hotel Abidjan Airport. We’re glad to know you appreciated our convenient location near the airport and the overall quality of our services. Reg… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good. The buffet has a good selection of fresh food. Coffee was good and replaced frequently. The location near the airport & free shuttle is very useful
The hotel looks good on the surface, but maintenance is a big issue & needs to be sorted out. I stayed in 3 different rooms during my three night stay in Abidjan. All rooms had issues: Room 125 - patio door does not lock, shower door impossible to close properly, fridge smelly & moldy,, aircon not working & no soap dish Room 308 - smells strongly of damp, patio door does not lock Room 431 - smells strongly of smoke, fridge needs cleaning, tap on basin has lost its handle & no enough hangers Bedding was also grubby & duvet needs washing. I have stayed at Onomo Dakar & experienced exactly the same issues - lack of maintenance lets you down. I hope that the management will put a little card in each room for guests to fill in what is broken or missing
Hello, Thank you for taking the time to share your experience in detail. We are truly sorry that your stay did not meet your expectations and that several issues affected your comfort. Your feedback is extremely valuable, as it highlights areas we must urgently improve. Please rest assured that each of the points you mentioned has been forwarded to our teams for immediate action. We sincerely hope to regain your trust during a future stay. Best regards, Diane LETCHIENDJIO
Hello, Thank you for taking the time to share your experience in detail. We are truly sorry that your stay did not meet your expectations and that several issues affected your comfort. Your feedback is extremely valuable, as it highlights… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewNu
Hello, Thank you very much for your excellent rating and kind words! We are delighted to hear that your stay met your expectations, both in terms of comfort and service quality. Your satisfaction is our greatest reward. We look forward to welcoming you again very soon. See you soon for another exceptional stay! Diane LETCHIENDJIO
Hello, Thank you very much for your excellent rating and kind words! We are delighted to hear that your stay met your expectations, both in terms of comfort and service quality. Your satisfaction is our greatest reward. We look forward to… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewQuite pricey without breakfast
Dear Idris, Thank you for your wonderful review and perfect scores. We appreciate your feedback regarding the pricing without breakfast and will take it into consideration to improve our services. We look forward to welcoming you again soon. Best regards, Diane LETCHIENDJIO
Dear Idris, Thank you for your wonderful review and perfect scores. We appreciate your feedback regarding the pricing without breakfast and will take it into consideration to improve our services. We look forward to welcoming you again so… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewClose to the airport and comfortable place to overnight
Room 307 where i stayed needs to have its toilet seat repaired. I think it has been loose for quite some time
Dear Segal, Thank you for your feedback regarding the toilet seat in your room. We appreciate your observations and will consider your comments as we strive to maintain our facilities in the best condition. Best regards, Marc
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewGreat staff, very good shuttle bus service to the airport. Good security.
Food was OK but could be better
Dear Grant, Thank you for your kind words regarding our staff and shuttle service. We appreciate your feedback on the food quality, which we continuously strive to improve. We value your input and hope to welcome you back soon. Best regards, Marc
Dear Grant, Thank you for your kind words regarding our staff and shuttle service. We appreciate your feedback on the food quality, which we continuously strive to improve. We value your input and hope to welcome you back soon. Best regar… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewClean
They had no room for us on arrival even though we had booked. Then they managed to find a small room, even though we had paid for a suite, and refused to lower the price of the room.
Dear Julian, We are truly sorry to hear about your disappointing experience and the inconvenience you faced upon arrival. This is far from the standard of service we strive to offer our guests. Please be assured that your comments have been taken seriously and shared with our management team to prevent such situations in the future. We regret that we could not accommodate your reservation as expected and apologize sincerely for any frustration caused. We hope you might give us another chance to provide you with a much better stay. Kind regards, Diane LETCHIENDJIO
Dear Julian, We are truly sorry to hear about your disappointing experience and the inconvenience you faced upon arrival. This is far from the standard of service we strive to offer our guests. Please be assured that your comments have be… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewFriendly staff, good location, tasteful breakfasts
Only one (!) iron for whole hotel (see picture)
Dear Nikolay, Thank you for your feedback. We appreciate your kind words regarding our staff and breakfast. We acknowledge your concern about the ironing facilities and will consider it for future improvements. Best regards, Marc
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewNot much
The hotel was being refurbished at the same time the guests were there. It was dusty and not nice due to that.
Dear Mr. A., Thank you for taking the time to share your experience. We are glad that our location near the airport and convention center met your needs during your stay. We apologize for the inconvenience caused by the ongoing refurbishment during your visit. These improvements aim to provide an even more pleasant environment for our guests in the future. We hope to have the pleasure of welcoming you again under better conditions. Best regards, Diane LETCHIENDJIO
Dear Mr. A., Thank you for taking the time to share your experience. We are glad that our location near the airport and convention center met your needs during your stay. We apologize for the inconvenience caused by the ongoing refurbishm… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified review