Reviews of Seen Hotel Abidjan Plateau 4 stars
Avenue Lamblin, Le Plateau, Abidjan, Côte d'Ivoire
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewRooms were small but clean and modern
IVC people are not warm and friendly. And neither the service. Menu is limited and expensive. W food was tasty though. No private outdoor relaxation area,
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in May 2025
Verified reviewFood and staff
Prices were too compared to the quality Tiny gym Small rooms for the price paid My booking included breakfast but I had to pay for it
Dear Customer, Thank you for taking the time to leave us a comment. It was a genuine pleasure for us to welcome you to the Noom Hotel Abidjan Plateau. We assure you that we are actively working on improving the quality of our services. Your feedback will be passed on to the staff so that this type of incident does not happen again and that your future experience is much more enjoyable. We hope to see you again soon! Sincerely, The Management
Dear Customer, Thank you for taking the time to leave us a comment. It was a genuine pleasure for us to welcome you to the Noom Hotel Abidjan Plateau. We assure you that we are actively working on improving the quality of our services. Yo… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation is perfect… and staff are very decent
I didn’t get an amazing view… next time please put me on the 6th or 7th floor for a good view.
Dear Client, We sincerely thank you for your wonderful feedback. We are delighted to hear that you appreciated the quality of our services, particularly the kindness of our staff and the location of our establishment. We take good note of your request regarding the floor. For your future stays, please do not hesitate to inform us in advance so that we can do our best to allocate you a room on the 6th or 7th floor for a more beautiful view. We look forward to welcoming you back very soon. Sincerely, Management
Dear Client, We sincerely thank you for your wonderful feedback. We are delighted to hear that you appreciated the quality of our services, particularly the kindness of our staff and the location of our establishment. We take good note of y… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewGood location. Good price compared to those in Abidjan
No free airport shuttle as stated. No kettle but can borrow from reception (it should be mentioned somewhere that visitors can borrow that way)
Dear client, Thank you for taking the time to share your experience at our establishment. We are pleased to hear that you appreciated our location as well as the good value for money. We regret that some information was not clear, particularly regarding the complimentary airport shuttle and the availability of the kettle. Your remarks are very relevant, and we will ensure that these details are communicated more effectively in the future to avoid any confusion. We hope to have the opportunity to fully satisfy you during your next stays. Sincerely, The Management
Dear client, Thank you for taking the time to share your experience at our establishment. We are pleased to hear that you appreciated our location as well as the good value for money. We regret that some information was not clear, particula… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewStaff were very kind except the tall lady preparing omelettes in the morning. Breakfast was very super ✨
The rooms are very small
Dear customer, We thank you for taking the time to leave us a comment. It was a real pleasure for us to welcome you to Seen Hotel Abidjan Plateau. We assure you that we are actively working to improve the quality of our services. Your feedback will be relayed to the staff to ensure that this type of incident does not happen again and that your future experience is much more pleasant. We hope to see you again soon! Sincerely, Management
Dear customer, We thank you for taking the time to leave us a comment. It was a real pleasure for us to welcome you to Seen Hotel Abidjan Plateau. We assure you that we are actively working to improve the quality of our services. Your feedb… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewNothing. The place is worn out. The hotel was smelly. The towels did not smell good either. It was much better 5 years ago. I don’t recommend this place.
Smelly, noisy
Dear customer, Thank you for sharing your experience with us. We regret to know that your stay did not meet your expectations in terms of comfort. We sincerely apologize for any issues you encountered during your stay. We look at the issues you mentioned to ensure you have better comfort during your next stay. Kind regards The Management
Dear customer, Thank you for sharing your experience with us. We regret to know that your stay did not meet your expectations in terms of comfort. We sincerely apologize for any issues you encountered during your stay. We look at the issu… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe overall hospitality
Very high prices at the restaurant
Dear Customer, Thank you for taking the time to leave us a comment. It was a real pleasure for us to welcome you to Seen Hotel Abidjan Plateau. We regret to learn that your experience at our restaurant did not meet your expectations regarding value. Our goal is to provide a superior quality experience that justifies the cost, and we are sorry if we fell short. We take your feedback seriously and are reviewing our offerings. We hope to see you again soon. Sincerely, The Management
Dear Customer, Thank you for taking the time to leave us a comment. It was a real pleasure for us to welcome you to Seen Hotel Abidjan Plateau. We regret to learn that your experience at our restaurant did not meet your expectations regard… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in April 2025
Verified reviewGood location staff were friendly and. Good choice for breakfast
Price
Dear customer, The entire team at Seen Hotel Abidjan Plateau thanks you for sharing your experience. Your comments regarding our establishment are appreciated and will be shared with all staff members. Our goal is to provide a superior quality experience that justifies the cost, and we are sorry if we did not meet your expectations. We take your feedback seriously and are evaluating our offerings. We hope to see you again soon. Sincerely, Management.
Dear customer, The entire team at Seen Hotel Abidjan Plateau thanks you for sharing your experience. Your comments regarding our establishment are appreciated and will be shared with all staff members. Our goal is to provide a superior qua… Show more
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEverything was good
Dear guest, Thank you for taking the time to write this positive review for Seen Hotel Abidjan Plateau We are delighted that you enjoyed your stay with us. Looking forward to seeing you soon Kind regards The management
Reviewed: 27 April 2025 · Stayed in April 2025
Verified review- Staff was nice in general except one WHO OVERCHARGED ME AND DID NOT EVEN LISTEN WHEN I SHOWED HIM THE TRANSACTION SLIP ON THE SPOT. I AM STILL TRYING TO GET MY MONEY BACK AFTER ALMOST 3 WEEKS. - Breakfast was very good! - Hotel was clean except the cockroaches and mold/smell.
They CHARGED SOME guests an additional $200 as deposit supposedly to return once we checked out. They claimed it was pre approval despite the WITHDRAWAL in my account that I showed them right on the spot during check in. We were a group of 5 people/rooms and I was the only one charged in our group. If you use the bar or restaurant, they claim to deduct it from that. I used $2 out of it, yet they still did not return ALMOST THREE WEEKS after my stay! They responded to this review below but did not take any action. They admit the overcharge but are not responding to the messages on Booking. Booking is not helping despite the bank transaction slip! So stay away if you do not want to deal with this!!! - There are cockroaches in the rooms. They are on the walls and roaming freely on your luggage and clothes. We were so concerned to bring some back home after our trip! - 2nd floor has a heavy and strong mold and smell accordingly. I asked my room to be changed right after I got into the room but they did not do it until next day. They even claimed they could not do it the next day but thankfully one of the receptionists was more helpful and managed to change my room. My other colleagues on the same floor also had to change rooms due to strong smell and cockroaches. - You will see the ceilings in the restaurant dripping on the tables cuz of the humidity while eating. - They threw away my laundry and shoe bags during cleaning without even asking. Edit: After tens of messages to Booking, I was told to wait FEW MORE WEEKS until the hotel FEELS LIKE REFUNDING. Stay away from this hotel if you do not want to be scammed and deal with this nonsense!!!!
Dear Customer, Thank you for taking the time to leave us a comment. We are sincerely sorry that your stay did not meet your expectations. Your feedback has captured our attention, and we deeply regret the inconveniences encountered. Concerning the security deposit, we understand your dissatisfaction and take any billing situation very seriously. An investigation has been initiated to clarify this matter. Regarding the state of the room and hygiene on the mentioned floor, we have already implemented corrective measures, and inspections are ongoing to ensure the comfort and safety of our guests. We apologize for these inconveniences and sincerely hope that you will give us a second chance to provide you with the experience you deserve. Sincerely, The Management
Dear Customer, Thank you for taking the time to leave us a comment. We are sincerely sorry that your stay did not meet your expectations. Your feedback has captured our attention, and we deeply regret the inconveniences encountered. Concern… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe hotel is very central to Plateau and in a very safe area. You can easily walk to places. The hotel rooms were spacious and the beds comfortable. Breakfast selection was good and the staff was always at disposal, helpful and friendly. Overall clean.
The room smelt a lot. The showers do not have a door so everytime you take a shower the humidity attacks the walls leaving a strong mould smell. Smell that alsp comes from the air conditioning system. Management needa to fix this issue.
Dear Customer, Thank you for taking the time to leave us a comment. It was a genuine pleasure to welcome you to the Seen Hôtel Abidjan Plateau. We are delighted that you appreciated our central location, the quality of the breakfast, and the comfort of the bedding. However, we take your remarks regarding humidity and odors very seriously. Please rest assured that our technical team has already been informed and is working to improve the ventilation of the bathrooms as well as the air conditioning system. We appreciate you bringing this issue to our attention and assure you that necessary actions will be taken. We hope to have the opportunity to welcome you again under better conditions. Sincerely, The Management
Dear Customer, Thank you for taking the time to leave us a comment. It was a genuine pleasure to welcome you to the Seen Hôtel Abidjan Plateau. We are delighted that you appreciated our central location, the quality of the breakfast, and t… Show more