Reviews of Silver Moon Hotel 4 stars
7éme tranche, Rue L755, Cocody, Abidjan, Côte d'Ivoire
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Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewVery clean. Good location. Nice staff
There was no fridge in my suite. Other than that, everything was marvelous
Dear Kevin, Thank you very much for your kind words regarding the cleanliness, location, and our team we truly appreciate your feedback! We’re sorry to hear that you didn’t find the fridge during your stay. Kindly note that the minibar / fridge is located inside the closet for a more discreet and elegant design. We apologize if this wasn’t clearly indicated and will make sure to highlight it better for future guests. We’re delighted to know that the rest of your experience was marvelous, and we hope to welcome you back again soon! Warm regards,
Dear Kevin, Thank you very much for your kind words regarding the cleanliness, location, and our team we truly appreciate your feedback! We’re sorry to hear that you didn’t find the fridge during your stay. Kindly note that the minibar … Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 October 2024 · Stayed in October 2024
Verified reviewThe staff was very helpful. Internet was not working very well and the staff promptly gave me an additional router to allow me to work. The bed was confortable and huge (king size) and the room was very spacious
My room was on the ground floor and for this reason, it was a bit noisy. The wardrobe had a weird smell so I was not able to put my clothes. Breakfast (not included in my fare) was a bit overpriced for what it offered
Dear Adele, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Silver Moon team. Sincerely,
Dear Adele, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and gue… Show more
Reviewed: 11 July 2024 · Stayed in May 2024
Verified reviewReviewed: 21 May 2024 · Stayed in March 2024
Verified reviewReviewed: 22 January 2024 · Stayed in January 2024
Verified reviewThe noise The location
Dear Catherine, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. We certainly empathize regarding the points you mentioned in your review especially the noise. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Sincerely,
Dear Catherine, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. We certainly empathize regarding the points you mentioned in your review especially the noise. It is only through feedback … Show more
Reviewed: 2 January 2024 · Stayed in January 2024
Verified reviewThe staff is very helpful and really polite and nice. Always available when needed. Location was perfect for all of our needs.
The pillows are too big and hard, not recommended for neck or posture. We had to sleep flat. No pillows. Shower drainage very slow, water would spill out in bathroom if showered too long. View to a concrete wall not good at all.
Dear Valued Guest/ Name, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Also, we are glad to learn that you had a great experience /stay with us at the Silver Moon Hotel. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,
Dear Valued Guest/ Name, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality… Show more
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewLoved the gym , restaurant and pool
Breakfast and wifi was poor
Dear Vian, Thank you for your feedback. We work hard to deliver an exceptional guest experience, and it is apparent in this case, we fell short. Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. Best regards,
Dear Vian, Thank you for your feedback. We work hard to deliver an exceptional guest experience, and it is apparent in this case, we fell short. Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. … Show more
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewThe staff were very nice
None
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewReviewed: 29 April 2023 · Stayed in April 2023
Verified reviewReviewed: 9 March 2023 · Stayed in March 2023
Verified reviewReviewed: 3 February 2023 · Stayed in January 2023
Verified reviewservice at the restaurant to slow
Dear Mr. Alexandre, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Silver Moon team. Sincerely,
Dear Mr. Alexandre, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service… Show more
Reviewed: 27 January 2023 · Stayed in November 2022
Verified reviewRoom lock didn't work so management had to open for you each time. Rooms didn't have blankets despite blazing aircon.
Dear Mr. NBAIL, Thank you for your feedback. We work hard to deliver an exceptional guest experience, and it is apparent in this case, we fell short. Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. Sincerely,
Dear Mr. NBAIL, Thank you for your feedback. We work hard to deliver an exceptional guest experience, and it is apparent in this case, we fell short. Please accept our sincere apologies for your disappointment at your recent stay at our Ho… Show more
Reviewed: 22 January 2023 · Stayed in January 2023
Verified reviewReviewed: 21 January 2023 · Stayed in January 2023
Verified reviewReviewed: 2 December 2022 · Stayed in November 2022
Verified review