Reviews of Raina Holiday Accommodation 3 stars

Great location and gardens, spacious room

We expected to be at least partially self catering but the cooktop and microwave were not functional. Once has been grand, now very tired.

It was nice , Nan was good

Was unkept but wasn’t nanas fault

Fantastic location, lovely big living spaces , we had 3 rooms for 11 family members

There was no hot water at the beginning of our stay but this was quickly rectified.

We had booked for our mother in law as we stayed in a villa along the road. She could only handle one night and to date no refund has been forthcoming…dirty, towels with holes, no hot water, gas hob unsafe to turn on/off, very tired accomodation in much need of a refurb…

Many things

A lot. It is run down. A good re paint wouldn’t go astray.

Didn’t like the fact that we were told we had to use the same towels u til we left. We had booked in for 5 nights. Also had no hot water and was told the next day that the hot water got turned off for the night. That’s just a couple things. There were other points but I don’t want to go on about it.

The location is super convenient — just a short walk to the beach, local shop, and Charlie’s bar and restaurant- really good place to eat with live music. The apartment is quiet, peaceful, and surrounded by beautiful greenery. It’s clean, spacious, with a well-equipped kitchen and a lovely little patio.

Nothing The gardens were pretty

Emailed twice and they did not reply There was a smell of gas although host argued that it was malodour Could not access key and did not get shown on arrival as host said did happen Place was dirty, cobwebs, broken fittings, bed slid across floor Dreadful. We hated it

Aunty's June was lovely. She told us of many Rarotonga adventures and was delightful company.

The swarms of large wasps. Rooms were not so sunny in the afternoon. Whole place is a little bit dated but quite comfortable.

setting location was good

place needs a good clean bathroom tiles needs scrubbing bathroom door also needs a good clean sliding door runners needs a good cleans they were fill of dirt and dead bugs also it said it had a washing machine and it didn't we also had to ring them for more towels as wen they cleaned the room they never left any we stayed 7 nights and room was only cleaned once kitchen had ants

The location is amazing! The snorkelling out the front and the convenience of a shop next door. It’s not right in the hustle and bustle but if you rent a car or catch the bus it’s absolutely perfect!

The kayaks, one we couldn’t use as it said it leaked and the other didn’t say it leaked so we tried but it was the same. We are huge water people so was really looking forward to kayaking the lagoon together.

Privacy

When my husband got stung by a bee 🐝

Love the location. Snorkel area is perfect

Only one sun lounger Broken lounger still there No BBQ

Location Location Location At the beach with great potential but…

Totally run down and unloved, broken beds and furniture, overflowing rubbish bins, dirty, poorly maintained! Not suitable for renting it out anymore :-(

✅ Private and basic - this is not a hotel or resort. ✅ Self-catered with kitchen. ✅ Large porch for relaxing. ✅ Beautiful mountain and garden views. ✅ Great online communication from host, although I never met or saw her during my stay. ✅ Airport pickup $25 (I arrived late at night, driver stopped at store for us to get food on the way and dropped me right outside the door of unit). ✅ Private bathroom. ✅ Beach access across road. ✅ Friendly resident cat 😺. ✅ Insect screens over all windows and door. ✅ Complimentary milk, tea/coffee. ✅ Short walk to Woo Akapuao - convenience store for snacks, beverages, or basic supplies. ✅ Short walk to Charlie's Bar & Restaurant. ✅ 30min walk along road to Muri Night Market.

❌ Needs some maintenance - toilet seat wobbly, sliding door stiff and hard to open and close fully, insect screen door had no lock or handles. ❌ Incorrect name on door at arrival. ❌ Lots of barking dogs and crowing roosters, welcome to the Cook Islands. 😅 ❌ Early morning fitness classes in Enua Manea Hall across road - loud music. ❌ No wifi. ❌ No complimentary drinking water. ❌ No aircon, however ceiling fans and open windows provided sufficient airflow. ❌ Rooms serviced after 3rd night of stay, I didn't mind this.

Not a 5 star resort.... but so comfortable, gardens wonderful, staff very caring. Homely. . Large interior's. As an older person, would choise Raina anytime......

The tea bags...

The location was fantastic, across the road from a beautiful beach where we swam everyday. If you walk down a bit it was lovely and sandy and you could swim bare feet. The UV water filling Station was right across the road so easy access to treated water. The hall across the road did fitness workouts everyday for a small charge The venue is walking distance to Charlie's restaurant, and a local dairy and cafe. There is lots to do on this side of the island close to Muri Market and the cruise operators. The rooms are very spacious and the fans do a great job of keeping the rooms cool, so we were really comfortable in the spaces. [Noted as there was no air con but it was ok] There is plenty of parking, and our flight was delayed but the cleaner was there to open our rooms for us even though it was late.The Manager was very responsive and lovely to deal with over the phone. We enjoyed our stay due to the great location, however an update of the bathrooms and servicing of the rooms daily would need to happen for us to stay again.

The rooms are only serviced once every 3 days, so you only get one towel per guest for the 3 days, so you will need to take your own towels. There are rope lines out the front but no pegs, so bring your own or throw clothes over the lines. The guest book says you get beach towels as well, but we did not get any. We could not use the kayaks as the paddles had been broken, and I asked for paddles which we got on the last day I asked the owner whom lives in the top apartment for a broom to sweep my room and she told me where to find it in the complex laundry room but make sure I put it back. I asked the manager if we could access the laundry facilities, and she advised us to ask the cleaner and pay $5 per load. My daughter asked the owner when she was ready to do a wash and could not find the cleaner so asked the owner who was in the garden to be told it was $20 a load because of the cost of power and so on. When we checked the guest book in the rooms, it said $10 a wash. So I gave feedback to the manager re this, and she received the feedback well on just improving the communication and collateral. The bathrooms are very old and need updating. One of our rooms had the fittings for a shower door but no door. Some of the insect screens were broken and had holes or gaps, and the sliding door in our room had to be lifted to open and close as it did not slide. The water pressure is non-existent and dribbles out of the shower head even on just cold water. There is no office, so if you need help, you have to find the owner or hope the cleaning lady is working that day. I mostly communicated through email to the manager.

Text messages from the host keeping me well informed. We were running late but they had my name on the beach house door and I was given instructions with the code to get the key from a lock box.

The wifi wasn't working but they got people to come and fix it towards the end of our stay. It didn't bother us as we had a data roaming pack.

Loved the beautiful spacious rooms and location of where it was

Got moved to a smaller room which I was pretty sure we were still paying for the bigger one, shower was also cold for a few days and difficult to sort out

Good location Lovely staff

Great location close to the beach and a small shop and very close to Charlie's bar! Stayed at the separate house rather than the apartments. Large, comfortable bed, spacious room, nice outside deck area. Hosts are very welcoming

Facilities for self-catering need to be up-dated - gas cooker felt a bit dangerous (only 2 rings working and broken knobs), a few more plates, cups etc. would be good

Large apartment room, awesome location. Friendly staff.

A bit tired and in need of an upgrade but clean and tidy and suitable for two guys lol.