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Beautiful and idyllic place, super-friendly staff, amazing food in the restaurant

Stayed in May 2025

The hotel is down a steep off-road path which can be a little hard to navigate, but once you have done it once is fine. The gate system is also a bit frustrating, but manageable (they give you a buzzer if you are going to be going in and out).

Great hotel in the Maipo, very clean, excellent showers, comfy bed and very nice room. Free parking. Breakfast served in the bedroom was great (although standard Chilean hotel fare). Facilities of the hotel were great fun. Pool is free to use (but it is very fresh). They have a bar you can order drinks from. Sauna (paid) was great barrel saunce for 2 people, very nice to use. Massages (Paid) was great). Hot tubs (paid) did not use but they looked great as well! Dinner (paid extra) we had both nights we stayed and was great 3 course meal. Not huge portions but more than sufficient. Food is probably a little on the pricey side compared to some places but not unreasonable, and the quality was definitely very good - had an excellent roast beef.

Stayed in March 2025

Tricky to find, patchy dinner service, treks are minimum 2 people and as a solo they wanted to charge me double so I didn’t do one, and the place needs a bit of updating.

Lovely peaceful spot by the river, unique boho local decor, good breakfast (excellent scrambled eggs!), small hotel & quiet, lots of break out spaces to relax and sweet & helpful reception staff (via google translate!). Nearby restaurants in San Alfonso. Perfect for a few days R&R and I felt comfortable solo.

Stayed in February 2025

Towels were old

Environnement and food were amazing. Good place to disconnect for s couple of days

Stayed in January 2025

Very friendly and helpful personal. Basic breakfast but the lunch and dinner were perfect and delicious.

Stayed in December 2024

This is a beautiful property. The grounds are lovely - right alongside a river with perfect spots to sit and let the world go by. The pool is fantastic and the whole place is relaxing and peaceful. Our room was lovely and the food was fantastic. We really enjoyed our stay - especially the wood fired hot tub by the river!

Stayed in December 2024

Great food. Cozy location.

Stayed in November 2024

We loved everything about our stay. The wonderful hotel team helped us arrange our travel to the hotel. They were very responsive to our questions in advance of our stay and accommodating to my gluten free diet. The hotel location is perfection, very beautiful and serene. Every meal was delicious with exquisite presentation. The staff was top notch. Everyone was helpful and friendly. We would recommend Hotel Altiplanico to anyone as a destination to visit while in Chile. We can’t wait to visit again!

Stayed in November 2024

The entry gate after hours was a bit of an issues. Call button did not work. Eventually in.

Location and site were great. Staff was very friendly.

Stayed in October 2024

The staff were very friendly and helped anyway they could. The location is beautiful and the fresh air is nice. The food was top notch. 10/10 would recommend anyone to go.

Stayed in September 2024

Not enough heating/ Rooms weren't heated before we arrived and the dinning area had only a few portable heating stoves. Not suitable for the big room so very cold for a winter day

The location and the food

Stayed in August 2024

Didn't communicate the price of dinner at the hotel, ended up being higher than was in the email when booking. Didn't let us have our wine over dinner (even with a fee?). Overall communications could be better, especially over fees.

Beautiful setting. Friendly and helpful staff. Lovely hotel, had basically the whole site to ourselves which was amazing. Didn't try most of the paid activities but facilities look good, besides dinner, which was delicious.

Stayed in May 2024

Nothing. Everything was perfect.

Extraordinary place !

Stayed in April 2024

the breakfast time is a little too late in the morning 9 to 10:30 am.

we had a lovely stay, staff were helpful, our room was spacious and comfortable. the location is perfect, close to restaurants and attractions. the whole vibe of the hotel is perfect.

Stayed in March 2024

The hotel is very charming with a lot of amenities. It's an excellent place to relax, swim in the pool, eat delicious food, and it has a great selection of drinks. The location features an excellent view of the mountains and it is close to adventure activities. Check out Tourismo Guayacan!

Stayed in March 2024

FYI there is no wifi in the rooms or restaurant, you can only access it in the reception area.

Wonderful hotel in a beautiful location. Loved the scenery and aesthetic of the hotel. The restaurant was great, delicious food and they easily adapted to a vegetarian guest. They also delivered a delicious breakfast to our room which we ate outside on the balcony! Great value for money for the room, food and drinks were a bit pricier (but worth it!). We also had a view of the river from our balcony which was a great bonus!

Stayed in January 2024

The rooms are getting a bit dated, you expect more from a 4-star hotel. There were no USB chargers, no iron available in the hotel.

We liked the ambiance of the hotel and people working at the hotel. Our room was very spacious. It was also nice to have a pool on the premises, and it felt very relaxing and safe. Restaurant was great, we were amazed by the quality of food and presentation. Special thanks to the waiter working at the restaurant, Santiago, he was excellent and very attentive to all guests!

Stayed in January 2024

Perfect place perfect staff excellent food

Stayed in January 2024

It was all great.

Beautiful room with view of the river and the mountains, incredibly comfortable, amazingly friendly staff, lovely dinners, beautiful facilities.

Stayed in January 2024

Amazing breakfast- delicious

Stayed in December 2023

We missed a fridge in the room. The family room is very warm upstairs.

Beautiful scenery and setting, lots of outdoor seating areas, natural decor, good breakfast. Beautiful room decoration.

Stayed in December 2023

Beautiful location, top quality food and lovely staff. A very relaxing and enjoyable spot for 2 or 3 nights.

Stayed in November 2023

A few of the amenities were broken, the dinner was not very good

A gorgeous rustic and unique space set at the food of the Andes, we had wonderful massages and breakfast was nice

Stayed in November 2023

I miss a frigobar in the bedroom

A beautiful place to relax and forgot everything else. Was very nice the hot tub, I recommend a lot!

Stayed in November 2023