Reviews of Hotel Altiplanico Cajón del Maipo 4 stars
Camino al Volcán 29955, 9460000 San José de Maipo, Chile
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Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewBeautiful and idyllic place, super-friendly staff, amazing food in the restaurant
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Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewlocation, nature eround the place staff is great meals are great
shower needs to have a better temperature and amount of water some hours of the day and nigth there was not enough heatness
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewGreat hotel in the Maipo, very clean, excellent showers, comfy bed and very nice room. Free parking. Breakfast served in the bedroom was great (although standard Chilean hotel fare). Facilities of the hotel were great fun. Pool is free to use (but it is very fresh). They have a bar you can order drinks from. Sauna (paid) was great barrel saunce for 2 people, very nice to use. Massages (Paid) was great). Hot tubs (paid) did not use but they looked great as well! Dinner (paid extra) we had both nights we stayed and was great 3 course meal. Not huge portions but more than sufficient. Food is probably a little on the pricey side compared to some places but not unreasonable, and the quality was definitely very good - had an excellent roast beef.
The hotel is down a steep off-road path which can be a little hard to navigate, but once you have done it once is fine. The gate system is also a bit frustrating, but manageable (they give you a buzzer if you are going to be going in and out).
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewLovely peaceful spot by the river, unique boho local decor, good breakfast (excellent scrambled eggs!), small hotel & quiet, lots of break out spaces to relax and sweet & helpful reception staff (via google translate!). Nearby restaurants in San Alfonso. Perfect for a few days R&R and I felt comfortable solo.
Tricky to find, patchy dinner service, treks are minimum 2 people and as a solo they wanted to charge me double so I didn’t do one, and the place needs a bit of updating.
Reviewed: 6 February 2025 · Stayed in December 2024
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewNature
Lack of air conditioning in the rooms.
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewEnvironnement and food were amazing. Good place to disconnect for s couple of days
Towels were old
Reviewed: 15 January 2025 · Stayed in November 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewThe staff were extremely friendly and the best part of our stay.
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewThis is a beautiful property. The grounds are lovely - right alongside a river with perfect spots to sit and let the world go by. The pool is fantastic and the whole place is relaxing and peaceful. Our room was lovely and the food was fantastic. We really enjoyed our stay - especially the wood fired hot tub by the river!
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in November 2024
Verified reviewGreat food. Cozy location.
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewWe loved everything about our stay. The wonderful hotel team helped us arrange our travel to the hotel. They were very responsive to our questions in advance of our stay and accommodating to my gluten free diet. The hotel location is perfection, very beautiful and serene. Every meal was delicious with exquisite presentation. The staff was top notch. Everyone was helpful and friendly. We would recommend Hotel Altiplanico to anyone as a destination to visit while in Chile. We can’t wait to visit again!
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewLocation and site were great. Staff was very friendly.
The entry gate after hours was a bit of an issues. Call button did not work. Eventually in.
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewShower was great.
You can not leave or get back to the place from 11pm to 8am. We needed to leave early in the morning and there wasn't a way to leave the hotel and we had to wait until the employee arrived.
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewThe staff were very friendly and helped anyway they could. The location is beautiful and the fresh air is nice. The food was top notch. 10/10 would recommend anyone to go.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe location and the food
Not enough heating/ Rooms weren't heated before we arrived and the dinning area had only a few portable heating stoves. Not suitable for the big room so very cold for a winter day
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 June 2024 · Stayed in May 2024
Verified reviewBeautiful setting. Friendly and helpful staff. Lovely hotel, had basically the whole site to ourselves which was amazing. Didn't try most of the paid activities but facilities look good, besides dinner, which was delicious.
Didn't communicate the price of dinner at the hotel, ended up being higher than was in the email when booking. Didn't let us have our wine over dinner (even with a fee?). Overall communications could be better, especially over fees.
Reviewed: 1 May 2024 · Stayed in April 2024
Verified reviewThe environment, exceptional nature
One of the windows it’s besides a pathway to a hot tube, so there was no privacy. On the other hands there was no electricity, multiple times with no proper answer from the staff. Besides all that, you can find bugs in the bed. Also the water pressure and temperature was very uncomfortable… a bad experience at all