Lote E, sector Hinere , 2770000 Hanga Roa, Chile
#38 of 53 hotels in Hanga Roa
Guests' ChoiceBased on 39 hotel reviews
8.4Cleanliness
8.7
Comfort
8.4
Location
7.9
Facilities
8.3
Staff
9.3
Value for money
7.7
Free WiFi
6.4
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Showing 1 – 25
Reviewed: 12 January 2025
Denis
NorwayThe swimming pool on the smallest side No fridge in the room 70USD for airport transfer roundtrip for 2 adults and 2 kids does not seem to be fair.
The staf in generall is friendly and welcomming The location with perfect sunsets, though you need to take a taxi to the downtown. Hotell offers taxi service for 5USD which is fair. Restaurant is amazing, tuna is a must!
Stayed in January 2025
Reviewed: 1 January 2025
Gabriel
ChileRooms are too warm in the afternoon since they remain closed to avoid mosquitos, but they should consider a better system to keep fresh air and avoid mosquitos, likewise using Miskitos nets
Great location, very family friendly, very nice staff
Stayed in December 2024
Reviewed: 29 December 2024
Marc
UruguayThe setup of the rooms offering ocean view from your bed
Stayed in December 2024
Reviewed: 4 November 2024
Jose
ChileThe shower
Clean and spacious
Stayed in November 2024
Reviewed: 5 October 2024
Burt
United StatesDidn't have hot water in the room but that was okay because we were only there for one nigh (Room 4).
We loved the layout of the hotel with individual bungalows and the ocean views from the dining and lounge areas. The staff were very attentative and helpful including arranging for evening entertainment and taxis
Stayed in October 2024
Reviewed: 25 August 2024
Luca
ItalyRooms with many parts dented and requiring maintenance. No WiFi in the room, only at reception
The location and the breakfast
Stayed in August 2024
Reviewed: 23 April 2024
Graham
ChileThe beds were on the floor (not good for older people) with dangerous glass table besides
Breakfast was excellent
Stayed in April 2024
Reviewed: 31 March 2024
Ximena
GuatemalaNo umbrellas or pool towels available. No wifi in the bedroom, just at the lobby.
The views, the restaurant, the location.
Stayed in March 2024
Reviewed: 14 February 2024
Toan
VietnamPoor breakfast , poor wifi
In the restaurant ở
Stayed in February 2024
Reviewed: 20 January 2024
Andrew
ChinaNil
Overall is good
Stayed in December 2023
Reviewed: 20 March 2023
Stewart
ChileIs not a dislike - is a bit of a hike into town, around 40 minutes, but passed the maoi at Ahu Tahai. The transfer from the airport to the hotel was charged - on previous occasions with other hotels it was part of the rate.
the staff were very friendly, helpful & caring. the location is elevated & down a lane away from the road, the environment very quiet. The views were superb, the room large, & the level of service & help excellent.
Stayed in March 2023
Reviewed: 18 February 2023
Jacqueline
FranceI would have liked to have a little fridge in the room but we used the one at the bar so not too bad. I think having a kettle in the room would be nice.
We loved the quiet location with our little bungalow, nice terrace with a view of the sea. The garden is gorgeous with the little paths and lots of beautiful plants. The staff were so nice, food delicious but be warned very big portions. We had an outdoor (private) and indoor shower. The lounge was lovely too and we were able to walk to the sunset point very easily. Taxis are easy and affordable.
Stayed in January 2023
Reviewed: 13 February 2023
Ann
United StatesGreat modern space.Very private rooms. Attentive and helpful staff.
Stayed in February 2023
Reviewed: 11 February 2023
Mark
United StatesThey gave a so-so recommendation for a guide to the archeological sites.
Stayed in January 2023
Reviewed: 1 June 2025
Annie
Hong Kong1 - I was hoping to get a room with one of the better positions / views. I am very sure that there was room available because it was low season, but the receptionist put us at probably the room with the worst view for the price segment that I paid. 2 - There was NO WIFI in the room. This was unacceptable. The WIFI was available only in the reception/ restaurant area. I do not understand how difficult it is to install more modems so the rooms can also access WIFI. 3 - The hotel staffs were quite young. No one offered to help with our luggage, ask about how our stay is, offer any small talk or any advice. It was as if they didn't really care about how the customers felt. 4 - I asked for an adaptor, and that was not available. I thought this is very basic (especially since this is supposed to be a four star property.
1 - The bathroom was spacious and water quality (volume and temperature) was good. 2 - I liked how the bed was facing directly a large window. 3 - The breakfast was decent (but could be made available earlier). 4 - The garden was beautiful.
Stayed in May 2025
Reviewed: 15 December 2024
Gareth
United KingdomThe staff were excellent, so helpful and friendly and the food was lovely
Stayed in December 2024
Reviewed: 12 May 2024
Afilloy
Costa RicaThe front desk personnel was not knowledgable about the area, were misguiding. The service at the restaurant was not good. Could have benefited from internet in the room.
The restaurant food was very good.
Stayed in May 2024
Reviewed: 13 March 2024
Borry
NetherlandsNothing
Excellent location if you have your own transportation, a bit outside the town center with a marvellous sunset ocean view.
Stayed in March 2024
Reviewed: 3 February 2024
Musaed
KuwaitSpeaking english with staff was a struggle. The rooms differs from the first ones o the ones on the back. Rooms were run down. Walls and floors scratched and looked used. Poorly maintained. Staff left a room unchecked, a bag was left back. We found out once we arrived to airport.
Beautiful property. Serene and Quiet. Amazing sunset.
Stayed in January 2024
Reviewed: 23 January 2023
Sean
Canadanothing I loved it here!
the staff is amazing! all of them made me feel special and welcome. there was an instance I forgot something in a cab and the owner had the driver back to hotel in minutes. truly exceptional service. I can’t recommend this hotel enough!
Stayed in January 2023
Reviewed: 2 January 2023
Svetlana
IrelandVery slow and not professional service in Restaurant. Very poor breakfast. Shabby walls in the bathroom. The insects in the room!!!!
Nice view from the room.
Stayed in January 2023
Reviewed: 23 June 2025
Agnieszka
MalaysiaThere are no comments available for this review
Stayed in June 2025
Reviewed: 25 April 2025
Ana
RomaniaThere are no comments available for this review
Stayed in April 2025
Reviewed: 30 March 2025
Tatiana
United StatesThere are no comments available for this review
Stayed in March 2025
Showing 1 – 25
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