Reviews of Altiplanico Rapa Nui 4 stars

1 - The bathroom was spacious and water quality (volume and temperature) was good. 2 - I liked how the bed was facing directly a large window. 3 - The breakfast was decent (but could be made available earlier). 4 - The garden was beautiful.

1 - I was hoping to get a room with one of the better positions / views. I am very sure that there was room available because it was low season, but the receptionist put us at probably the room with the worst view for the price segment that I paid. 2 - There was NO WIFI in the room. This was unacceptable. The WIFI was available only in the reception/ restaurant area. I do not understand how difficult it is to install more modems so the rooms can also access WIFI. 3 - The hotel staffs were quite young. No one offered to help with our luggage, ask about how our stay is, offer any small talk or any advice. It was as if they didn't really care about how the customers felt. 4 - I asked for an adaptor, and that was not available. I thought this is very basic (especially since this is supposed to be a four star property.

The staf in generall is friendly and welcomming The location with perfect sunsets, though you need to take a taxi to the downtown. Hotell offers taxi service for 5USD which is fair. Restaurant is amazing, tuna is a must!

The swimming pool on the smallest side No fridge in the room 70USD for airport transfer roundtrip for 2 adults and 2 kids does not seem to be fair.

Very nice layout in the property, well tended gardens, wonderful views, lovely staff

Pool was really very small

Great location, very family friendly, very nice staff

Rooms are too warm in the afternoon since they remain closed to avoid mosquitos, but they should consider a better system to keep fresh air and avoid mosquitos, likewise using Miskitos nets

The setup of the rooms offering ocean view from your bed

Clean and spacious

The shower

We loved the layout of the hotel with individual bungalows and the ocean views from the dining and lounge areas. The staff were very attentative and helpful including arranging for evening entertainment and taxis

Didn't have hot water in the room but that was okay because we were only there for one nigh (Room 4).

The location and the breakfast

Rooms with many parts dented and requiring maintenance. No WiFi in the room, only at reception

The restaurant food was very good.

The front desk personnel was not knowledgable about the area, were misguiding. The service at the restaurant was not good. Could have benefited from internet in the room.

Breakfast was excellent

The beds were on the floor (not good for older people) with dangerous glass table besides

The views, the restaurant, the location.

No umbrellas or pool towels available. No wifi in the bedroom, just at the lobby.

Excellent location if you have your own transportation, a bit outside the town center with a marvellous sunset ocean view.

Nothing

In the restaurant ở

Poor breakfast , poor wifi

Beautiful property. Serene and Quiet. Amazing sunset.

Speaking english with staff was a struggle. The rooms differs from the first ones o the ones on the back. Rooms were run down. Walls and floors scratched and looked used. Poorly maintained. Staff left a room unchecked, a bag was left back. We found out once we arrived to airport.