Reviews of Hotel Los Españoles Plus 4 stars
Santa Maria 2828, Providencia, 7520423 Santiago, Chile

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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewExcellent housekeeping staff!
Dear Sadaf, We appreciate your comments about staff. For us very important keep the rooms completely clean Regards!
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewStaff was super friendly
It was our fault to notice an A/C in the living room, which was hidden behind a curtain. That would had allowed our son to sleep in the huge bed sofa. Some information would had been appreciated.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewIt’s very cute and the rooms are very spacious
Nothing
Dear ; thank you very much for commenting on your experience at our hotel! we are very happy to know that you had an excellent experience and your comments are certainly very important to continue providing the best care daily greetings!
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBreakfast was very good, in particular the orange juice and fruit. Scrambled eggs and toast were very good also. Room and services were very good also. It is also very well located . Room is very well isolated.
Coffee could be stronger, the croissants could be fresher. But , still, breakfast is verty good.
Dear Rodrigo; thank you very much for commenting on your experience in our hotel! we will take into account your recommendations, we work daily to deliver the best variety of products to our guests, we hope to have the pleasure of hosting you again, greetings!
Dear Rodrigo; thank you very much for commenting on your experience in our hotel! we will take into account your recommendations, we work daily to deliver the best variety of products to our guests, we hope to have the pleasure of hosting y… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewPerfect Hotel for stop over while in Santiago. Staff are friendly and helpful. The Colombian girls in the restaurant make an excellent omelet. Rooms are comfortable and the location is perfect for exploring down town.
Dear Bryson; we are very glad that you enjoyed your stay and all that it entails! we will certainly be happy to welcome you again and thank you for your preference!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewEarly check in
Distance from main attractions
Dear Elliott: We have a location that seeks proximity to the main attractions in Santiago, we hope to meet all your expectations in a next visit!
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewIt was alright, same hotel breakfasts. The scrambled eggs too watery, the selection of pastries the same -bland.
First day my towels were white as the stay progressed the towels placed were clean but looked old, not white. Face and bath towels.
Thank you very much for sharing your experience with us, we hope you enjoyed it and we will take into account your suggestions to improve every day!
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in March 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewThe hotel staff were exceptional and the rooms were a great size and so comfortable
Nothing
Thank you very much for your excellent rating! the staff works hard to make your stay unforgettable, we appreciate your feedback!
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewVery helpful staff
Thank you for highlighting the friendliness of our team! We are very proud of the way we treat our guests, and your comment motivates us to keep it up!
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewFood and room
Everything was fine
Thank you very much for your excellent rating! We are proud to know that your experience was perfect. You will always be welcome at Hotel Los Españoles Plus, your comment motivates us to continue like this!
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe room was very spacious, clean and had a very good bed. The location is close to Vitacura, but you also have the Christobal in a short distance. The hotel was very quiet, and even the highway just outside didn't affect the sleeping because of 4 layers of glassing.
The wifi was very inconsistent throughout my stay. It's sad that the wifi didn't work on the roof terrace, as this is a very nice spot to relax and do a little work.
We regret that the wifi service was not properly available during your stay. We are in constant review to maintain all the standards that our guests expect, we are glad to know that with everything else your stay was pleasant, best regards!
Reviewed: 22 April 2025 · Stayed in February 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThe people working at the hotel were kind and polite. They helped the guests, and there was a warm and friendly atmosphere, wifi was Ok, Location was Ok
In fact, the hotel rooms were old and had a vibe like a grandmother’s house, which wasn’t really my taste! The room was supposed to have a city view, but all the rooms I saw had views of the neighbor’s wall. The room’s furniture was mostly outdated, and in my opinion, the hotel rooms need renovation. Worst of all, I found the hotel to be quite expensive considering the facilities.
We are sorry for the inconvenience you mention! We appreciate you letting us know, as we are always looking for ways to improve our guest's experience, our hotel has a classic decor and a modern and renovated tower, we hope to welcome you in a next opportunity and give you a better experience, best regards!
We are sorry for the inconvenience you mention! We appreciate you letting us know, as we are always looking for ways to improve our guest's experience, our hotel has a classic decor and a modern and renovated tower, we hope to welcome y… Show more
Reviewed: 31 March 2025 · Stayed in February 2025
Verified reviewRooms are a good size and clean.
The pool access is fairly restrictive and the gym is not great
we are working to modernize and renovate the space in the gym, we already have new equipment, we hope to receive you in a next opportunity and to be able to give you an even better experience than the previous one, best regards!
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe staff at the hotel are exceptionally friendly and helpful. The rooms were spotless. The towels large and fluffy. Location very good.
Thank you very much for your excellent rating of our facilities and staff, it was certainly a pleasure to host you with us and we hope to see you again in our hotel!