Reviews of Cascada de las Animas
Camino al Volcan 31087, 9460384 San Alfonso, Chile
Loading
Guests also reviewed these properties:
Singapore, Singapore
Durban, South Africa
Takayama, Japan
Washington, United Kingdom
Kardamaina, Greece
Lexington, United States
Goldsboro, United States
Chengdu, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewFunky good vibe. Love our dome!
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewLocation was beautiful and peaceful but also had engaging activities. Amazing trekking and on site activities. Great river side accommodations. Comfortable and clean.
The restaurant had one seating for dinner. If you were not at the 7pm seating, there were no other dining options. Come prepared.
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewWe enjoyed all the extra activities- hike to the waterfall, massage, pool, and particlarily river rafting with Simon. It was amazing.
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewNice location at the end of San Alfonso with lots of activities to chose from that are all guided. Breakfast was lovely with many items served at the table in the restaurant overlooking the river. We stayed in a river chalet and enjoyed it a lot.
We sadly chose items for dinner that were hugely overpriced and not nice (lamb which turned out to be mutton and mostly bone for nearly US$30 was really not recommendable). Would chose to eat elsewhere. Property prides itself in being nature conservationist but they keep birds and Pumas in enclosures as tourist attraction which we found hugely inappropriate.
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewBeautiful location and lots of activities available
We had a bit of trouble as none of the staff spoke any English, and we don’t speak much Spanish (our bad!)-but it made it not possible to DO any of the activities
Reviewed: 7 January 2024 · Stayed in January 2024
Verified reviewGreat food. Unique accommodations right next to the river! Friendly and helpful staff.
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 8 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 September 2023 · Stayed in September 2023
Verified reviewReviewed: 13 September 2023 · Stayed in August 2023
Verified review