Reviews of Courtyard by Marriott Puerto Montt 4 stars
Avenida Seminario 252, 5501642 Puerto Montt, Chile
#3 of 21 hotels in Puerto Montt
Guests' ChoiceReview score
Based on 107 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.6
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Facilities
8.7
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Staff
9.1
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Value for money
8.3
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Free WiFi
8.4
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Reviewed: 16 July 2025
Agustina
Argentina8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
We had dinner at the hotel restaurante and their knowledge about gluten free food was not good (they offered me vegetarian menu). That said, after asking many questions they were able to prepare something same for me.
The breakfast was really good. I did ask in advance if they had gluten free options, but when I arrived they actually only had 1 gluten free option and no bread.
Stayed in July 2025
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Reviewed: 25 May 2025
Jaime
Chile91 reviews10 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Everything is ok but in winter there are renovation work on first floor.
Nice clean modern hotel. I liked the Pool and gym. Good restaurant and bar. Helpful staff.
Stayed in May 2025
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Reviewed: 16 May 2025
Enrique
Argentina52 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
No funciona la piscina y no se informa en Booking
Stayed in April 2025
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Reviewed: 1 May 2025
Arlene
United States23 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Beautiful, clean, nice food and very nice staff
Stayed in April 2025
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Reviewed: 31 March 2025
Carlos
Chile2 reviews10“Nice y beautiful hotel”- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Room need more light, very dark
Location
Stayed in March 2025
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Reviewed: 29 March 2025
Salomon
Andorra30 reviews1 helpful vote10“Excelente”- • Business trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Parking
Todo
Stayed in March 2025
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Reviewed: 29 March 2025
Pia
Chile16 reviews2 helpful votes10“Good place for a short stay”- • Leisure trip
- • Group
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Swimming Pool was too cold
Confortable
Stayed in March 2025
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Reviewed: 27 March 2025
Juan
Argentina83 reviews11 helpful votes8.0“One of the best places to stay in Puerto Montt.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Been heer twice the summer and on both occasions the water go the (mini) swimming pool is cold!
This a nice hotel, not far from the malls (if an uphill walk). The breakfast is very good but I value how quiet rooms are (compared to other similar priced hotels in Puerto Montt). The restaurant is also good and fairly priced.
Stayed in March 2025
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Reviewed: 26 March 2025
Lucy
United Kingdom32 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Only one set of towels provided in each of 3 rooms that I booked, despite booking for 6 people.
Facilities met expectations. WiFi didn't allow us check in initially so we were offered a courtesy drink at the bar. Had to remind staff as it had been added to the final bill by mistake.
Stayed in March 2025
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Reviewed: 16 March 2025
Paula
United States135 reviews4 helpful votes10“Lovely hotel in nice location.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Lovely hotel in a nice location. Helpful staff and good breakfast.
Stayed in March 2025
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Reviewed: 14 March 2025
Jaime
Chile91 reviews10 helpful votes9.0“One of the best modern chain hotels in Puerto Montt”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
Nice hotel, located in a safe part of the city but within a walking distance form the city centre and shopping center. it has a good gym and a indoor pool. The hotel has a restaurant and a bar, both with many options of local food and drinks. Good quality of beds and pillows. Modern and clean bathroom.
Stayed in December 2024
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Reviewed: 12 March 2025
Salomon
Argentina30 reviews1 helpful vote10“Great staff”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Parking
Locotion
Stayed in March 2025
-
Reviewed: 6 March 2025
Paul
United Kingdom48 reviews1 helpful vote10“Excellent. Difficult to see how it could have been better.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
Safety grab handles in the shower. The fact that corner suite rooms are not available on Booking's website.
This hotel is a shining example of well-trained, highly motivated staff. Without exception, from senior team members to those who clean the floor in public areas, evry body smiles and returns a briefing and provides rapid, professional service. Well done!!!!
Stayed in February 2025
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Reviewed: 16 February 2025
Don
United States6 reviews9.0“Great place tonstay in Puerto Montt.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Getting in and out of the underground parking garage was a challenge.
Friendly stuff and a nice location, with easy access to the local airport.
Stayed in February 2025
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Reviewed: 6 February 2025
Alfredo
Chile7 reviews8.0“Pleasant”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Room
Stayed in February 2025
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Reviewed: 29 January 2025
Fernando
Switzerland98 reviews18 helpful votes9.0“Excellent hotel: service and food, high value for money”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
The hotel is not so near from the center.
The hotel has a good parking and is relatively well located in Puerto Montt. The employees are very friendly. We got a welcome drink and dinner was included, the breakfast is very good. The rooms are huge and they have quite a nice view. We complained about the safe and in our second stay we got the same room by coincidence and it was repaired, which show they operate with great quality systems.
Stayed in January 2025
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Reviewed: 9 January 2025
Nicholas
United Kingdom15 reviews1 helpful vote10“Best option for a short stay in Puerto Montt”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
-Very friendly front desk staff, who accommodated various requests including the insertion of my Marriott Bonvoy number -Great breakfast with lots of options available -Room is spacious and has a great bathroom -Hotel is only a 15-minute walk from the Plaza de Armas
Stayed in December 2024
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Reviewed: 6 January 2025
Pervin
United States97 reviews3 helpful votes9.0“Courtyard puerto Montt”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Location
A bit further away from the action. No restaurants or shops nearby. If you’re a tourist, you’re better off staying in Puerto Varas. Otherwise, a nice hotel.
Stayed in January 2025
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Reviewed: 27 December 2024
Charles
France4 reviews9.0“Great to stay with the family, everything is good quality from the room to the amenities”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Nothing
Location, the place, the room. It's clean, the pool and the gym are small but well done.
Stayed in December 2024
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Reviewed: 19 November 2024
Tasha
United Kingdom19 reviews1 helpful vote8.0“Solid Hotel”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Unfortunately the bathroom wasn't as clean as expected. The sink had toothpaste stains all over the counter, which I had to clean up myself.
Modern hotel with great facilities, we only had a one night stay so didn't get to utilise much other than the room and restaurant for dinner. Staff were friendly and helpful and the room was spacious and comfortable. The restaurant had a good menu and was exactly what we were after.
Stayed in November 2024
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Reviewed: 14 November 2024
Hannah
United States54 reviews8 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The pool could be warmer and the AC didn't work ( just hot air)
Great team, very friendly and professional. From the check in, dinning and the cleaning team.
Stayed in November 2024
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Reviewed: 13 November 2024
Laura
United States41 reviews4 helpful votes10“Loved this place.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Everything was great.
Very attractive and cozy place. It's new, impeccable clean and very helpful and attentive staff. We loved this hotel!
Stayed in November 2024
-
Reviewed: 20 August 2024
Col
Australia12 reviews50 helpful votes8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The restaurant and bar staff were hampered by the language barrier, and there were none who spoke English. We used google translate, but with no improvement in the service.
The reception staff were excellent and helpful.
Stayed in August 2024
-
Reviewed: 28 May 2024
Alvimar
Brazil29 reviews4 helpful votes9.0Superb- • Leisure trip
- • Couple
- • King Room
- • Stayed 6 nights
The room fixing every morning was not very good. The service did not change the towels, when we left them in the floor. Also, they could make available a coffee capsule for each one in the room, everyday, not only in the first day.
The location was very good, and the breakfast, as well as the staff for breakfast, too. It was a very comfortable room.
Stayed in May 2024
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