Reviews of Courtyard by Marriott Puerto Montt 4 stars
Avenida Seminario 252, 5501642 Puerto Montt, Chile

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Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was really good. I did ask in advance if they had gluten free options, but when I arrived they actually only had 1 gluten free option and no bread.
We had dinner at the hotel restaurante and their knowledge about gluten free food was not good (they offered me vegetarian menu). That said, after asking many questions they were able to prepare something same for me.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewNice clean modern hotel. I liked the Pool and gym. Good restaurant and bar. Helpful staff.
Everything is ok but in winter there are renovation work on first floor.
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewNo funciona la piscina y no se informa en Booking
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewBeautiful, clean, nice food and very nice staff
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewLocation
Room need more light, very dark
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewTodo
Parking
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewConfortable
Swimming Pool was too cold
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe room and bar areas was nice
The food took ages 1.5hours to arrive from ordering and didn’t get what we ordered so would not recommend eating here.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThis a nice hotel, not far from the malls (if an uphill walk). The breakfast is very good but I value how quiet rooms are (compared to other similar priced hotels in Puerto Montt). The restaurant is also good and fairly priced.
Been heer twice the summer and on both occasions the water go the (mini) swimming pool is cold!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewFacilities met expectations. WiFi didn't allow us check in initially so we were offered a courtesy drink at the bar. Had to remind staff as it had been added to the final bill by mistake.
Only one set of towels provided in each of 3 rooms that I booked, despite booking for 6 people.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewLovely hotel in a nice location. Helpful staff and good breakfast.
Reviewed: 14 March 2025 · Stayed in December 2024
Verified reviewNice hotel, located in a safe part of the city but within a walking distance form the city centre and shopping center. it has a good gym and a indoor pool. The hotel has a restaurant and a bar, both with many options of local food and drinks. Good quality of beds and pillows. Modern and clean bathroom.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewLocotion
Parking
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewThis hotel is a shining example of well-trained, highly motivated staff. Without exception, from senior team members to those who clean the floor in public areas, evry body smiles and returns a briefing and provides rapid, professional service. Well done!!!!
Safety grab handles in the shower. The fact that corner suite rooms are not available on Booking's website.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewFriendly stuff and a nice location, with easy access to the local airport.
Getting in and out of the underground parking garage was a challenge.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewRoom
Reviewed: 30 January 2025 · Stayed in January 2025
Verified review