The price !

Really nice place- helpful staff.

Stayed in April 2025

Not enough accessible power outlets by the bed. Not clear enough English instructions to set up the safe.

The food at the restaurant was very good, and very good variety for breakfast. Coffee maker with excellent choices, free filtered water, free coca leaves and tea! Very good service! All staff very helpful especially the guy that was on night shift, for couple of times he ran an extra mile to be of help, he reminded me there is coffee in the restaurant before leaving for the geysers at 4 AM!! I'm impressed!

Stayed in April 2024

Stopped water supply consecutive 2days.

Stayed in March 2024

The breakfast service was tricky. They didn't have enough people to keep the food flowing, clear up dirty dishes etc.

The atmosphere of the hotel was very calm and relaxing. The room was great and the team working in the hotel was amazing.

Stayed in March 2024

I didn't get to try breakfast in the hotel due to early tours but they did provide a breakfast pack to take on tours

Loved the location, beds were comfortable, helpful staff

Stayed in February 2024

I liked everything

It was near the center, nicely decorated, cleand

Stayed in November 2023

service was poor, hotel needs maintenance

Location

Stayed in February 2023

Room was clean and bright. Hot breakfast was served.

Stayed in March 2023

There was some water damage of the bottom of the bathroom door

The location was great, the staff were friendly and went above and beyond to help us. Everything about this property is more than expected.

Stayed in August 2025

Heating system not turned on in our room, we froze the first night (in the Middle of the desert). Out of water supply one day. Couldnt take a shower for some time. There seems to be opportunity to have tighter protocols around basic admin procedures.

Locación, ambiance, spa, staff

Stayed in May 2025

Wasn’t the sane quality as the Santiago one.

Location

Stayed in December 2024

We liked everything. We only suggest that breakfast could be earlier.

Comfortable, quiet and clean. The food and the pool are great, also the staff is nice and always available.

Stayed in November 2024

The worst value for money in San Pedro Infrastructure, service quality, food, amenities were extremely poor. Sauna and swimming pool bar were closed for the whole period.

Location

Stayed in May 2024

Put shortly, this place is seriously overpriced for what it is. This is an expensive hotel and did not live up to our expectations. -No Air con for a hotel in the middle of the desert, couldn’t sleep at night due to the heat. - pool itself is very small, filthy and very tired. Whole pool area feels dirty. We had to wait 3 hours for a sun lounger to become available. - the pool bar wasn’t open *at all* during our stay. We went to the lunch area to get a drink and were told once they would “see what they could do” about getting us a drink. The second time we went to redeem our welcome drink we were told they were too busy to make a cocktail and that we could only have beer or wine. - breakfast was very disappointing - eggs and bacon were seriously undercooked / inedible. We had to go out to get food. We subsequently stayed in a hotel for half the price for the second half of our trip in the Atacama and it has been fantastic. In comparison, NOI is very overpriced and in need of some serious maintenance and improvement to food and service.

Stayed in January 2024

Definitely not a 4 star property as indicated and it is very overpriced for the primitive facility . First impression was very shocking. Thankfully, the staff kept the room clean and everyone was very pleasant. The property is at least 1 mile from town with no transportation available including taxis. Had to walk on dirt roads to get to town . You would feel very isolated if unable to walk long distances . The tour desk person was inefficient with lack of ample knowledge. Had to get our own private tours of the area, which were quite expensive but worth our effort.

The staff was great. The restaurant was very good.

Stayed in March 2023

I loved everything about the property.

There is to much to say. The property is an oasis in the desert. You drive down a dusty road with lots of high walled properties and you think hmmmm where am I, then you walk up the stairs in the NOI Casa, and your like WOW. It’s an oasis, the staff are so friendly and helpful. your room is designed to fit the area and culture. The facilities are so quaint and inspired by the local area. I’d highly recommend a stay at NOI Casa.

Stayed in February 2023

During summer accomodations can be little bit hot to sleep and there is no AC

Location, accomodation, general staff support and everything that was related with my trip

Stayed in February 2023

room, could have air conditioner the hotel seems to be understaff, and no management presence

breakfast was good; staff was helpfull coffe machines were good

Stayed in February 2023

We loved the helpful staff from front counter to restaurant! Excellent service! Also it is in the desert and outside the hotel seems not so good, but when you go inside to lobby and your room it is so amazing!! We loved this hotel!!

Stayed in November 2022

The hotel has its charm, a modern and friendly decor but unfortunately every time I stay at the Noi chain I regret it (and we've stayed many times). Overall there's always problems with service and maintenance. In this case the Room, although comfortable, had problems in the shoer drain.. in Now there's always something badly maintained. Breakfast is terrible, with poorly trained people, not very friendly, you can see that they are inexperienced. The coffee (nescafe) is bad and one would expect something better for the price of the stay. everything is ok if the price becomes that of an average hotel, which is not the case Que Tal?

Location is super good and the rooms are confortable...

Stayed in September 2022

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in February 2023