Reviews of Hotel Casa De Campo
Fundo Sta Maria De Viego 2 - Carretera Del Vino Km 40, 3130000 Santa Cruz, Chile
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Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewEverything was very high quality, including service, location, place, staff.
The room was very cold when we arrived and it took us a while to make the AC work.
Thank you so much for your kind words! We're thrilled you enjoyed our location, the service, and the warmth of our team. Apologies for the room being cold upon your arrival and for any delay in adjusting the air conditioning. We appreciate your feedback and will address this to ensure a more comfortable experience for future guests. Looking forward to welcoming you back soon! With love, The Hotel Casa de Campo Team
Thank you so much for your kind words! We're thrilled you enjoyed our location, the service, and the warmth of our team. Apologies for the room being cold upon your arrival and for any delay in adjusting the air conditioning. We apprec… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewFriendly and efficient staff, comfortable room, lovely decor, good breakfast
Hot water in room unstable in the evening
Dear Amirh, thank you for your kind feedback! We're so glad to hear that you enjoyed the friendly and efficient service, the comfortable room, and the lovely decor. We also appreciate your positive comments about the breakfast. We apologize for the issue with the hot water in the evening. We're currently looking into it to ensure a more consistent experience for our guests.
Dear Amirh, thank you for your kind feedback! We're so glad to hear that you enjoyed the friendly and efficient service, the comfortable room, and the lovely decor. We also appreciate your positive comments about the breakfast. We apol… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe hotel offers a breathtaking view of the mountains and valley. The rooms are spacious, spotless, and perfectly comfortable. The staff is incredibly friendly and helpful. I highly recommend it to anyone planning to visit wineries in the area
Thanks a lot! It was a pleasure having you with us. With appreciation, Hotel Casa de Campo team.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe breakfast buffet could be more varied
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewBeautiful setting and scenery with comfortable beds and nice staff
Quite pricy for what it is and what surrounding places ask for.
Thank you, Arndt. We’re pleased you enjoyed the beautiful surroundings and our team’s hospitality. Your thoughts on pricing are noted and truly appreciated. Warm regards, Hotel Casa de Campo Team Con aprecio, Equipo Hotel Casa de Campo
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewLovely pool, spacious rooms and nice surroundings! Breakfast is great
Thank you, Ruben! We’re so glad you enjoyed the pool, spacious rooms, and the breakfast. We look forward to welcoming you back soon! Warm regards, Hotel Casa de Campo Team
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewLocal charm, e.g. rafter ceilings, clay tile roof, beautiful willow tree, green environment in general, roofed walkways, daybed swings, lovely view. Nice pool and quality (not plastic) lounge chairs. Very nice staff who speak English. Eggs offered at otherwise buffet breakfast.
Everything was neat and clean except some stains on pool floor.
Thank you, Diane! We’re delighted you enjoyed the local charm, the pool, and the attentive staff. We appreciate your feedback on the pool floor and will address it promptly. Looking forward to welcoming you back soon! Warm regards, Hotel Casa de Campo Team
Thank you, Diane! We’re delighted you enjoyed the local charm, the pool, and the attentive staff. We appreciate your feedback on the pool floor and will address it promptly. Looking forward to welcoming you back soon! Warm regards, Hotel … Show more
Reviewed: 16 January 2025 · Stayed in November 2024
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe locations and the garden is amazing. As well the room is cosy and clean
The breakfast is poor and some food were old. At the moment of the check out the owner asked me extra money for drinks we didn’t order: not exceptional.
Thank you for your feedback, Matteo. We’re glad you enjoyed the location, garden, and the comfort of the room. We apologize for the issues with breakfast and the billing confusion during checkout. Your comments are important, and we’ll work on improving these areas. Best regards, Hotel Casa de Campo Team
Thank you for your feedback, Matteo. We’re glad you enjoyed the location, garden, and the comfort of the room. We apologize for the issues with breakfast and the billing confusion during checkout. Your comments are important, and we’ll work… Show more
Reviewed: 23 December 2024 · Stayed in November 2024
Verified reviewThe place is very peaceful
Don't have a restaurant
Thank you for your feedback, Hsu. We’re glad you enjoyed the peaceful atmosphere. We appreciate your comment about the restaurant and will consider it as we continue to improve. Best regards, Hotel Casa de Campo Team
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewExcellent accommodation and beautiful view from the room. Clean room, bathroom and common areas. The staff from the hotel was very attentive. Definitely, I would come back.
Nothing
Thank you, Francisca. We’re thrilled to hear you had a wonderful time and enjoyed the view, cleanliness, and our attentive staff. We look forward to welcoming you back soon! Warm regards, Hotel Casa de Campo Team
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewGorgeous setting felt like an oasis in Santa Cruz! We loved our late afternoons sitting by the pool. Breakfast was lovely and the staff were helpful and friendly. Highly recommend!
Everything was excellent
Thank you so much, Caroline! We’re thrilled to hear you had such a wonderful experience. It’s great to know you enjoyed the pool and breakfast, and that our staff made your stay even better. We truly appreciate your kind words and your recommendation! We’d love to welcome you back anytime! Best regards Hotel casa de Campo Team.
Thank you so much, Caroline! We’re thrilled to hear you had such a wonderful experience. It’s great to know you enjoyed the pool and breakfast, and that our staff made your stay even better. We truly appreciate your kind words and your rec… Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewThe facility was situated in a park like setting. Lovingly cared for. Matias at the front desk has magnificent English skills and was incredibly helpful with any question from restaurant recommendations to setting up a bus ticket for me. Would love to go back to this special area and hotel along the wine road.
Had some highway noise, but it didn’t keep me up.
Dear Mary Beth: Thank you so much! We're so glad to hear that you enjoyed your stay, and I’m happy I could assist with any questions you had. It’s great that you appreciated the beautiful surroundings and the care we put into everything. We’re sorry about the slight highway noise, but I’m glad it didn’t affect your rest. It would be a pleasure to welcome you back again for more memorable moments along the wine road! Best wishes Hotel team
Dear Mary Beth: Thank you so much! We're so glad to hear that you enjoyed your stay, and I’m happy I could assist with any questions you had. It’s great that you appreciated the beautiful surroundings and the care we put into everythin… Show more
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewThe landscape was fantastic, the bed was extraordinary as well as the views from my bedroom
I would have liked the bathroom a little more warm
Reviewed: 9 May 2024 · Stayed in April 2024
Verified reviewReviewed: 4 May 2024 · Stayed in April 2024
Verified reviewReviewed: 13 April 2024 · Stayed in April 2024
Verified reviewGardens rooms beautiful setting friendly staff delicious breakfast