Reviews of El Faro
PASAJE ALCALDE HUGO GIGOUX 1240, 1570000 Caldera, Chile
Loading
Guests also reviewed these properties:
Munich, Germany
Adelboden, Switzerland
Ribeauvillé, France
Aarau, Switzerland
Ruhpolding, Germany
Saint Annʼs Bay, Jamaica
Varna City, Bulgaria
Sukuta, Gambia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewThe landlady was amazingly kind and accommodating, she helped us a lot. The room and the property are nicely decorated as well, with a lot of attention to detail.
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewVery friendly landlady. Ready to help for anything. My room was perfect just for me. The bathroom was small but for one person it was just fine. The shower was very hot and the towel was good quality.
Nothing really
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewPiscina temperada y vista
Reviewed: 25 April 2024 · Stayed in April 2024
Verified reviewThe owners were incredible and so accommodating. The atmosphere and environment was so cozy and comfortable. We had a very good relaxing time. Definitely would recommend it.
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewLa piscina temperada impecable
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewThe view and location
The room has 4 beds, but offers little privacy. I thought it was an apartment with two bedrroms, but it really is just one giant room that is separated by a screen
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewReviewed: 21 November 2023 · Stayed in November 2023
Verified reviewFriendly owner and really clean room with lots of personal touches and useful amenities. Tea, coffee, toaster, kettle, hot plate, fridge, outside patio and small heated pool. Thoroughly endorse all good reviews.
All good
Reviewed: 10 November 2023 · Stayed in November 2023
Verified reviewThe owner is extremely helpful and lovely. I forgot something when I left and she took the trouble to send it to me. She tolerates if you can't speak Spanish and it still works.
Reviewed: 10 March 2023 · Stayed in February 2023
Verified reviewLocation was fabulous - quiet and close (short drive) to other attractions. The self contained room had a handy kitchenette to meal prep for our toddler. Our ground floor room was cozy with a lovely patio/porch to enjoy drinks after a long day out. The host was extremely friendly and welcoming, also providing plenty of tips on where to eat and sightsee in the area.
While it wasn't a problem for us, taller guests may find the bathroom and kitchenette compact. We did struggle with mosquitoes in the evening as we slept and would recommend other travellers to pack repellents.
Reviewed: 27 September 2022 · Stayed in September 2022
Verified reviewA beautiful hostal with great facilities including a pool and a gorgeous terrace with views of the harbour, city and sandy hills. The staff went above and beyond and were incredibly accommodating. We felt very at home here and would love to return.
It is slightly far out of town, but worth it to get the view.