Reviews of Hotel Cinco Tierras
Diego Portales 363, 3840000 San Carlos, Chile
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Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewThe location was good. It was within walking distance of the city center and near places to shop. The breakfast at the hotel was also good with different options to choose from.
After my first night at the hotel, I noticed I had spilled something on the sheets. I politely requested for the sheets in my room to be changed. I was asked a bunch of additional questions and told they won't change the sheets until after my second night. I asked again and communicated something spilled on the sheets. The front desk staff and housekeeper who listened to my request was not courteous. Their attitude was dismissive and unprofessional. I then left the hotel to attend to obligations. When I returned the new front desk attendant from the next shift made a point to tell me the sheets had been changed but did so with an unnecessary tone and attitude which made the interaction uncomfortable. These individuals on the staff need some type of customer service training.
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in December 2024
Verified reviewNice room.
It was a little bit noisy in the night due to a party next door.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewEverything was clean and in good shape.
The hotel was quite noisy, we woke up several times during the night due to sounds of other guests and neighbors. Also, but this has nothing to do with the Hotel, San Carlos is a boring town for tourists.
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewsuperclean
Reviewed: 22 March 2024 · Stayed in February 2024
Verified reviewReviewed: 23 December 2023 · Stayed in December 2023
Verified reviewReviewed: 18 November 2023 · Stayed in November 2023
Verified reviewReviewed: 1 November 2023 · Stayed in October 2023
Verified reviewReviewed: 2 September 2023 · Stayed in August 2023
Verified reviewReviewed: 8 July 2023 · Stayed in July 2023
Verified reviewReviewed: 30 June 2023 · Stayed in June 2023
Verified reviewReviewed: 25 April 2023 · Stayed in March 2023
Verified reviewModern and clean. Staff friendly and helpful.
Very expensive even considering Chilean prices. Room doors face into an atrium, and we were disturbed by very noisy guests in other rooms. Asking for a quiet room not resolve this, or you need to be lucky.
Reviewed: 25 March 2023 · Stayed in March 2023
Verified reviewReviewed: 4 January 2023 · Stayed in January 2023
Verified reviewVery nice hotel with 10 rooms. We stopped there for one night on the way driving from the south of Chile to Santiago. The location was fast to reach from the highway, room was very clean and in a very good condition. Breakfast had all you need.
Nothing