there is quite a bit of noise from outside and neighbouring rooms

the location is really handy, close to museums and the Plaza de Armas. The staff are just wonderful, very friendly and helpful

Stayed in August 2025

Breakfast was basic with stale pastries

Location was good and while the decor was dated it was quaint. Staff were very friendly and helpful. I appreciated the early check in time

Stayed in November 2024

Warm hospitality from all staff; important when you travel solo. Clean, great location.

Stayed in October 2024

The generous breakfast of sandwiches, fruit drinks, croissants, yoghurt etc is provided when you arrive. Would have been good to have a toaster or microwave to heat things up.

Welcoming and helpful staff. Central location. Colourful decor that makes the hotel feel old and homely despite being part of a 1970s type multilevel building. Quiet room facing onto a car park.

Stayed in October 2024

Nice place. Nice room. Central and close to main attractions. Really nice breakfast basket delivered to the room every night, good supplied.

Stayed in August 2024

The weather 🤗

Everything

Stayed in August 2024

Maybe towels could be a little bit whiter. Otherwise, everything was great)

The hotel is perfectly located - it's one minute from the metro and seven from Plaza de Armas and main museums. The room was big, comfortable, and well-heated. There is a kettle in the room and a very good supply of coffee and tea. The breakfast was brought to the room, which was pretty convenient. The staff was very friendly and welcoming, providing a perfect balance of care and privacy. I would definitely stay there again)

Stayed in July 2024

Breakfast in the room is nice idea

Stayed in July 2024

Room was a bit noisy, there was almost no sound insulation from the hallway. It would have been nice to have a microwave in the room to heat up some of the breakfast items (e.g. the provided empanada). Honestly, these are minor issues though, and I was overall happy.

Good location, and spacious room. The provided breakfast is extremely generous in quantity, and of decent (though not incredible) quality.

Stayed in May 2024

Rooms are in the second floor so one “can’t just walk out onto the street”. Ceilings are a bit low so the room feels a little stuffy.

Very central location, near the metro, many eating establishments and close to the Bellas Artes. Comfy bed.

Stayed in March 2024

Friendly and helpful staff. Convenient location in the city centre. They provided lactose free breakfast on request which was much appreciated.

Stayed in April 2024

Can have breakfast in room

Stayed in April 2024

The a/c is a window unit and so there’s only a small area of the window where natural light can come in.

Dry central location, with subway, restaurants markets, pharmacies and other shops all within a few minutes walk. The rooms are nicely furnished and the lady at the reception was very helpful and welcoming.

Stayed in February 2024

Air conditioner was very loud, and turned off in the middle of the night (it worked pretty well though!) I also would have liked more towels for the pool. I thought there would be some up there, but there weren't. The other main draw back was the vibe of the neighborhood. The immediate neighborhood is very nice, but if you go a few blocks away, especially at night it is a different story. We were very clearly tourists and we felt very targeted by people asking for money on the street. Our tour guide insisted on walking us back to our hotel after seeing other tourists getting mugged on a nearby street. Finally, when we went to dinner, our waiter very politely told us that it we needed to leave, as it was getting late and it would dangerous for us to walk home soon. It seems well known that tourists are commonly targeted for petty theft/panhandling and it was very disappointing to not be able to feel safe walking around the area. The hotel itself felt very safe with lots of families hanging out, but we were definitely on edge walking around certain areas nearby.

Hotel and staff were great! The staff was very helpful despite my limited Spanish and gave great advice on where to go and what to do. Our room was super comfortable and I loved how it was decorated. Breakfast was left in our room when they would come to do cleaning, which we absolutely loved. It was nice to be able to eat as early or late as we want, especially when you have an early plane to catch or just want to sleep in! Finally, the view from the pool area was breath taking! Do not miss it! It shows you an amazing view of the city. The area was absolutely gorgeous, especially the architecture. I also really enjoyed the street art throughout the neighborhood.

Stayed in January 2024

We got a breakfast basket every morning. We could have used more fruit!

Great hotel! The staff was very friendly and helpful. The location was within walking distance to the central market, Plaza de Armas, the Larrastaria neighborhood and half a block away from the metro.

Stayed in November 2023

Windows very dirty

Location, staff, size of the room

Stayed in November 2023

Lovely hotel and friendly staff.

Stayed in November 2023

Lack of room for breakfast and no toaster!

Very clean place with very friendly staff!

Stayed in November 2023

All was good.

Breakfast was lovely although a little fresh milk would have been nice to start each day. The location was perfect & central to so much - thank you.

Stayed in November 2023

All good

Location, spacious rooms & very friendly staff

Stayed in October 2023

Towels were a dingy grey. Breakfast was left in the room the day before with unwrapped croissants and room temperature yogurt. No bottled water. There was just some water left in a kettle.

Location was excellent! Close to many restaurants and bars.

Stayed in October 2023

excellent location

Stayed in August 2023

Breakfast was delivered night prior.

Location and staff were amazing.

Stayed in July 2023

Nothing.

Location was perfect - central for all attractions and next to a metro station. Basic breakfast included in price and left in the room each evening. Staff were fantastic and managed to communicate in English.

Stayed in February 2023