Clean and warm with friendly staff.

Stayed in August 2025

Great location near the bus terminal and also the centre of town. They let us leave our bags there while we trekked in Torres del Paine. Our room opened on to the kitchen so was very noisy at night/morning, and there was very little room in the common area. Bathroom was dirty even though it was only shared with one other room.

Stayed in April 2025

The bathrooms are very old an sometimes a bit dirty.

The staff was very friendly and helpfull. It's a very comfy place and you can reach everything by walkingdistance. They also stored my luggage while I was on the W-Trek.

Stayed in March 2025

Very small hostel Bedroom located beside kitchen and to go to the bathroom had to go through kitchen. Felt lack of privacy, could hear everything. Nothing to dry utensils or plates with - no tea towel which was annoying as the drying rack was always full Charged money to store luggage

Comfortable cozy bedroom , very comfortable bed Was able to hire hiking sticks Good kitchen Good hot shower Staff were nice

Stayed in March 2025

Bed bugs

We enjoyed our stay good communal area and nicely situated. However, we stayed here on two separate occasions and unfortunately on the first occasion my wife was badly bitten by bed bugs before starting the W trek. Upon informing the hostel the receptionist tried to make it sound like they were a consequence of the W trek which they certainly werent as the bites were present of the morning we left the hostel. I am just disappointed in the lack of care shown to the situation and thereafter showing us to the shared dorm we had booked and putting us on opposite sides of the room with no attempt at addressing our concerns about the bed bugs we came into contact with in the private room. So whilst it is a nice hostel the overall response to the bed bugs is seriously lacking and I would not recommend staying here if only for the shoddy customer service.

Stayed in January 2025

Very nice hostel, the staff is very nice and it is very comfortable. I recommend

Stayed in January 2025

-Bathroom is too small for tall people -Kitchen is outside which can be annyoing depending on the weather

+Comfortable beds with individual lightbulbs and wall sockets +Large lockers on the first floor +Friendly staff +Luggage storage for multi-day treks +Fairly clean +Not too far from bus terminal and city center +Nice restaurants close to the hostel

Stayed in January 2025

It’s tiny. The room I stayed in has 8 beds and it’s a tiny space. No room to sort bags on the floor etc. The bathroom was very small too. Anyone taller or of a larger build would struggle to stay here.

The property feels very safe and has a nice kitchen area. The staff are lovely. If you stay there before and after a trek, you can store your bags there for free.

Stayed in December 2024

No heat in the room, shower door needs to be fixed. The room is right off the common area so bring earplugs. Common areas are very small. They have been hacked in the Booking.com system. I hope they can sort that out soon.

We stayed in the private room with bath. Bed was okay, nice shower but the shower door needs to be fixed. It was fine for a quick overnight.

Stayed in December 2024

the room could use some curtains :-) !

Very friendly welcome!

Stayed in December 2024

private room had no wardrobe or furniture for our things. Kitchen is outside and can be unpleasant at night in the cold.

The vibes and atmosphere, met a lot of friendly people and played drums with the staff in the evening.

Stayed in December 2024

Just one night stop. Cozy and clean.

Stayed in December 2024

There was a hidden cost for them to store luggage while we completed the Torres del Paine W Trek. I booked this hotel 5 months before arriving and confirmed luggage storage was possible through a Booking.com message, however they introduced a new rule this season that I was not informed of at the time of booking that required I pay for luggage storage. I had no other option (as I was led to believe this was a service provided to guests and was informed otherwise at the last possible moment) and therefore paid for luggage storage.

Staff were nice, helpful and the place had a really nice vibe. Location was also excellent, close to the bus station and most Puerto Natales amenities.

Stayed in October 2024

Great host with a lot of recommendations

Stayed in November 2024

Very small bathroom and toilet in the attic. Locker room in the attic also, not comfortable and inconvenient.

Very good shared area and kitchen, clean and comfortable beds

Stayed in November 2024

Shower was small and got flooded quite rapidly. Common areas a bit small and crammed.

Close to the bus station, comfy room, lovely staff, nice kitchen. Excellent value for money.

Stayed in October 2024

The bathroom is on the second floor and narrow.

Good location. Nice owner. Good WiFi.

Stayed in October 2024

Receptionist old lady a bit too nosy and vulgar at times, sorry ma'am, but there are things you shouldn't be asking random guests at your hostel. Chill, and keep to yourself please. Mostly she tried to be nice and friendly but there should be limits. They do not offer clothing rental.

Very comfortable beds, decently equipped kitchen. Free tea, coffee and matte all day long. Decent location close to the center, walking distance. They offer a multitude of tours. Wifi was mostly very good.

Stayed in April 2024

Small bathrooms for dorms.Small kitchen facilities and not many utensils. Cooking outside. Cornerplace

Great location, comfortable and staff were full of info..

Stayed in March 2024

Not much place to cook since everyone here is preparing their own meal . Kitchen was in outdoor, so it’s cold and windy sometimes .

Great stuff, good location. Free storage for people who go hiking. Nice and chill hostel 🩵

Stayed in April 2024

The bathrooms are way too small and I kept bumping my head on the ceiling. Also the dorm is too small for 6 people going and coming back from a trek as we needed space. That made the experience uncomfortable.

Beautiful place with really nice staff.

Stayed in March 2024

I little cramped in kitchen and bedroom. bathroom inconvenient in attic

they stored my bags for free when I hiked in Torres del Paine. nice staff and people

Stayed in February 2024

Good location. Close to supermarket and bus terminal. Value for money.

Stayed in March 2024

I’m still a bit scared of the staircase leading to the upstairs bathroom and lockers, but it’s fine and manageable ;)

the room looked in the pictures already nice and it actually was, really enjoyed it

Stayed in March 2024