Manuel Verbal #1446, 1270075 Antofagasta, Chile
#2 of 29 hotels in Antofagasta
Guests' ChoiceBased on 36 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.9
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 10, 2025
Emerson
ChileTodo ok
Excelente
Stayed in March 2025
Reviewed: December 12, 2024
Mark
United StatesThe staff at breakfast Zannira O was exceptional!!
Stayed in December 2024
Reviewed: September 25, 2024
Bernard
PeruGreat view, great breakfast nice place
Stayed in July 2024
Reviewed: September 9, 2024
Roman
ChileThere really wasn't enough room slippers :) There was a kettle in the room but no cups for tea. These are all very minor inconveniences that they fixed immediately.
Very nice staff. All speak English, friendly and welcoming. I recommend this hotel. The hotel has everything, underground parking. The rooms are not noisy from the disco or crowds of people.
Stayed in September 2024
Reviewed: March 9, 2024
Sally
United StatesAll good
Good location. Large room and bath. Very clean. Good breakfast. Staff very nice
Stayed in March 2024
Reviewed: January 24, 2024
Rita
CanadaEverything was fine. Carpeting in hallways could be cleaner or replacement.
Clean, modern and comfortable with excellent location 1-2 blocks from ocean.
Stayed in January 2024
Reviewed: January 21, 2024
Andronikos
GreeceNothing to mention.
The hotel is in a great location. It was very clean and the staff was very friendly. It worths to mention that the check out is at 1200.
Stayed in January 2024
Reviewed: January 17, 2024
Mohd
MalaysiaNothing
Clean room, Nice staff, variety of breakfast
Stayed in January 2024
Reviewed: January 1, 2024
Jorge
PeruThey should have a restaurant for lunch and dinner, not breakfast only
The breakfast was good. The fruit was fresh and enough for all the guests up to the time I went to have breakfast. The scrambled eggs were served in a small bowl and by the time I wanted to have some they had run out. The chef himself brought some more and distributed it among the guests who were waiting for it. I also requested some lactose-free milk and it was brought to me. They even had honey, something I never had in other hotels which was a plus for this place. Overall I had a good experience with the breakfast service here.
Stayed in December 2023
Reviewed: December 1, 2023
Jorge
PeruUpon my arrival, the staff at night time seemed to be tired or not having a good day. Breakfast was nice but they did not have lactose-free milk.
My room was large and the bed was comfortable. There was an electric kettle with some free coffee and tea bags for a cold evening. Water from the shower was hot enough for a nice dip even at nighttime. When I left, the breakfast to-go was the nicest I had during my whole stay in Antofagasta in my opinion.
Stayed in November 2023
Reviewed: November 28, 2023
Omaldona
Chilefree parking, good breakfast
Stayed in September 2023
Reviewed: October 23, 2023
Omaldona
Chilebreakfast could have fresh brewed cofee
Staff was kind
Stayed in September 2023
Reviewed: October 5, 2023
Fiona
United KingdomOnly got one bath towel for some reason.
Booked at v short notice. Sadly only spent about 6 hrs there. Didn’t get to make use of the brekkie or the pool. Great bed and shower.
Stayed in October 2023
Reviewed: August 28, 2023
Mike
IrelandIt is by far the nicest hotel I have stayed in since I have arrived in Chile. Room fine and big, bathroom huge and plenty of hot water in the rainfall shower. Near plenty of restaurants. Staff friendly and helpful and they gave me a lovely packed breakfast on the day I was going to the Paranal observatory and also on the day I was leaving, as I had an early flight. Fantastic hotel!
Stayed in August 2023
Reviewed: June 17, 2023
Patricio
SpainNothing. A great hotel with a cost acceptable.
it’s a new building and kept it very well.
Stayed in June 2023
Reviewed: March 20, 2023
Petra
Czech RepublicIt is good to visit the swimming pool around the noon, later or earlier it is in a shade of the hotel.
It was such a nice stay here. A very luxurious hotel with an amazing continental breakfast. A beautiful room with a huge bed and a stunning and big bathroom. Super nice staff. A nice view at the sunset over the ocean from the window. Loved it here. A very fast wi-fi which was important for us due to working. The hotel might be actually the reason why we stayed in Antofagasta so long. :-D Also the last day, we could have stayed at the hotel pool or reception until the time we needed (not in the room tho which is understandable).
Stayed in January 2023
Reviewed: December 20, 2022
Allison
ChileThey don't have a restaurant.
Everything was comfortable, breakfast was tasty and they prepare the best eggs that you can have.
Stayed in December 2022
Reviewed: December 17, 2022
Morgyn
United Kingdomthe pool is not heated and there were issues with the jacuzzi.
super comfortable and fantastic customer service.
Stayed in December 2022
Reviewed: December 16, 2022
Morgyn
United Kingdomthe swimming pool is very cold and needs a clean. the jacuzzi did not work all that well but staff were helpful.
the bed was super comfortable and the room was great. the bathroom is fantastic and you can have your room cleaned daily if you wish. the breakfast is really good. the staff are so helpful and friendly. they really make your stay better. the hotel facilities are very good.
Stayed in December 2022
Reviewed: August 23, 2024
Robert
ChileNo complimentary water in rooms and nowhere to purchase any. Unpleasant experience when I requested an invoice for my stay. You can hear almost everything that happens in the room above. At first glance, the room seemed clean, but when I looked closely, there was hair in my bed, on the floor and in the bathroom. Breakfast was not good. Because of these issues, I decided to check out a day early and I was charged the additional day anyways. Overall, a very poor experience. I will never return and will never recommend this hotel to anyone. There are better options for the same price in Antofagasta.
Quick reception at front desk
Stayed in August 2024
Reviewed: September 27, 2022
Antony
South Africascrambled egg lady. reception was hopeless
basic breakfast was good. there was a scrabbled lady that had to serve you the eggs! like the police
Stayed in September 2022
Reviewed: January 3, 2025
Adam
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: October 26, 2024
Adam
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: December 21, 2023
Rached
ChileThere are no comments available for this review
Stayed in December 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content