General Flores 159, Providencia, Providencia, 8320000 Santiago, Chile
#162 of 206 hotels in Santiago
Guests' ChoiceBased on 152 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
9.3
Facilities
7.3
Staff
8.7
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 28 August 2025
Tina
AustraliaUnfortunately there were renovations happening at the time of my first visit. I will return in Oct, so all should be completed.
Staff are helpful.The location is excellent
Stayed in August 2025
Reviewed: 28 July 2025
Rafael
AustraliaGreat location for bar hopping and restaurants around santiago.
Stayed in July 2025
Reviewed: 30 June 2025
Barbieri
Argentinajust fine
the breakfast was ready on the table, but i couldnt take it becuase breakfasta time starts at 700 and left the room at 5_45am
Stayed in June 2025
Reviewed: 3 April 2025
Jason
United KingdomStaff were great. Accommodating and helpful. Breakfast was nice. Location was great. Local area and transport links easy to navigate and close by.
Stayed in April 2025
Reviewed: 30 March 2025
Gallivanter
New ZealandMy room located to front/street, several popular bars opposite so quite noisy till 3:00 am, also bell to hotel very audible , breakfast limited choice but ok
Good and safe location, nice old building, big room, clean, nice terrace, staff mostly quite friendly
Stayed in March 2025
Reviewed: 10 February 2025
Christopher
United KingdomCleaners leaving the windows open
Breakfast location and staff
Stayed in February 2025
Reviewed: 23 December 2024
Andy
New ZealandGood location and great staff
Stayed in December 2024
Reviewed: 25 November 2024
Rebekka
GermanyNothing. Garden wasn’t very comfy.
Very friendly staff!
Stayed in November 2024
Reviewed: 4 September 2024
David
South AfricaA bottle and glass for water would have been appreciated.
The location is great! It is close to several restaurants and to main transport routes.
Stayed in August 2024
Reviewed: 8 July 2024
Tina
AustraliaThe shower didn't drain. I couldn't have a shower due to slow, plugged plumbing. There was no place to hang up clothes.
Location in the city was excellent. Staff were friendly and helpful. Great breakfast.
Stayed in May 2024
Reviewed: 21 May 2024
Volodymyr
Germanymy room smelled strongly of wood varnish, the wood smelled for 2 days
Staff and location
Stayed in May 2024
Reviewed: 13 May 2024
Tina
AustraliaThe Junior Suite was roomy but there was no where to hang clothes. I was unable to have a proper shower, the hose leaked, the drain backed up and the light was faulty
The staff were friendly and helpful. The location was excellent.
Stayed in May 2024
Reviewed: 11 March 2024
M
CanadaI wish they had real bread and not the toast they served but this was merely a personal preference.
I loved the front patio area where we could sit and enjoy some quiet time. It was really close to the M Montt subway station
Stayed in March 2024
Reviewed: 11 March 2024
Xavier
United Kingdomthere was no hot water in the shower in the morning. also for some reason they make you sign lots of waiver documents at your check in and there’s lots of additional rules they somehow feel forced to remind you all the time even though they all seem fairly obvious.
beautiful hotel in a lovely area. very good hot breakfast and friendly staff.
Stayed in March 2024
Reviewed: 24 February 2024
Emma
AustraliaUnfortunately the wifi wasn’t working for the duration of my stay.
Great location! Clean and comfy room and helpful staff despite language barrier.
Stayed in February 2024
Reviewed: 12 February 2024
Andrea
United StatesI did not know that I was going to have a basement room. I did not know that using Booking.com was going to give me the lowest rated room. I did not like this. I also did not know that paying for the room directly was going to give me a better price and a better room. That information was given to me by the staff and this makes me not want to use Booking.com ever again.
The staff were very kind and helpful.
Stayed in January 2024
Reviewed: 23 January 2024
Koen
NetherlandsOur room was a bit noisy during the evenings because of the restaurants on the side that our window was located at. Also it was in a basement, so the room didn't have a lot of light and ventilation.
Very nice neighborhood with many restaurants and nice houses. Staff was very helpfull during booking and watching our luggage after check out, when we still had some time to enjoy the city
Stayed in December 2023
Reviewed: 21 January 2024
Chris
United KingdomGood location and the breakfast was just right.
Stayed in January 2024
Reviewed: 2 January 2024
Steve
CanadaStaff could barely understand English but I guess that goes for the majority of Chile except for some larger, chained hotels or touristy places. I arrived at 3AM and just outside of the B&B there were young people partying with loud noises. This happened two nights in a row during my stay. I understand it is not the B&B's fault though. I had to wake up at 1:30 AM on my second day to catch an early morning flight. However, there was no hot water for the shower after running the tap for 5 minutes.
The area where the B&B is located. Breakfast was descent.
Stayed in December 2023
Reviewed: 1 January 2024
Nai-lin
TaiwanThe hotel is fine, but it's surrounded by restaurants and bars, so you'll hear loud noise until close to 2 am. It's difficult to sleep even with earplugs.
The staff are friendly and helpful. The hotel is well located and the room is spacious.
Stayed in December 2023
Reviewed: 30 December 2023
Misha
AustraliaThe bathroom had no exhaust fan so the whole room fogged up
Staff was lovely and the bed was comfortable
Stayed in December 2023
Reviewed: 30 December 2023
Marek
Czech Republicrooms in the lower floor narrow stairs
luggage can be stored over the day good value for one night in Santiago not much noise close to big street
Stayed in December 2023
Reviewed: 14 November 2023
Laura
United StatesUnfortunately, the rooms were not like in the pictures. We were expecting more modern and renovated rooms.
The staff was kind, knowledgeable, and professional.
Stayed in November 2023
Reviewed: 13 November 2023
Dmitry
RussiaMy room was located in a place where wi-fi signal and hot water were being delivered in form of waves: from poor to strong and from hot to cold and vice versa. Nobody but staff has a key from outdoor fence. Everytime you want to go in/out the house you have to wait personell open it for you.
Beautiful building looks like colonial country side villa, clean and cozy. Great staff. Decent breakfast
Stayed in November 2023
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