Reviews of Hotel Desertica 4 stars

Our stay at Hotel Desertica was absolutely unforgettable – the most incredible place we’ve stayed. The service was exceptional, with special thanks to Jimena who went above and beyond to make us feel welcome. Breakfast was beautifully presented each morning, the restaurant is the best in the area, and the location is ideal for tour pick-ups and drop-offs. Relaxing by the pool in such peaceful surroundings, watching wildlife pass by, was the perfect way to unwind – we would 100% stay again if in San Pedro.

Nothing!

The breakfast and all the food amazing

very quiet and pacific

The hotel is in the perfect location and the room was one of the best I’ve stayed in, and so unique as they’re all their own huts. The bed was extremely comfortable and the shower got to the perfect temperature. I can’t compliment the staff enough, they were all so friendly and attentive from start to finish. As it was my birthday, they gave us a complimentary cake and bottle of sparkling wine at dinner which was a lovely touch. And last but not least the food was phenomenal, I wish I could’ve tried everything on the menu!

Nothing, everything was perfect.

Great location right in town, in San Pedro. Secure parking on property. Gorgeous rooms, lovely outdoor space with pool (although not touched in winter!! ) The staff were wonderful, helpful with day trip ideas, friendly, warm and spoke a little English which was rare but helpful!

N/a

- Incredible location - superb interiors and attention to detail - delicious food (restaurant is one of the best in San Pedro) - staff are amazing and their level of service is out of this world

This place is like a sanctuary in the middle of the desert. A very peaceful vibe throughout. The beds are SO comfortable and it’s incredibly quiet at night.

Comfort and location

Price

The hotel is clean, breakfast is hygienic but I found this place not a good value for money and low on utility. The price we paid for the room and the value we received, surely don’t make sense. It was nice that they gave a small Chilean lady (a souvenir) and sippers to carry waters in room and by principle, they want to keep the customers happy. However, there was lack in brain & heart and behaviour of most of the staffs were too cold. Few clear elements of discomfort which I would like to highlight : 1) WIFI almost doesn’t work or even it works sometimes, it’s too slow and nothing can be done. You cannot even stream a video in that speed. 2) The rooms look good but there is no proper wardrobe or table. Even if you order 2 dishes from room service, there is no space to keep those. Nice look but functionally ineffective.. No refrigerator or minibar. No tea coffee kettle. 3) The people in reception(I interacted with two gentlemen) are positive, but the restaurant waiters are too cold. They never smile. Exception was Francisca, who was there only for one evening during my 4 days stay. Other waitresses are too cold and always give you a not-so-welcome feeling. I was too uncomfortable with their gesture 3) I ordered food at room many times and most dishes are around 19-20 USD per portion and I wanted some chopped onions & chillis on the side, and was surprised (while check out) to see for a salsa on side they charged 5 USD for each request. 4) I think it’s better to send the bill along with the room service and get it signed by the guest rather than giving a surprise on check out 5) water flow in basin and bathing space are slow and it clogs and take time to pass out 6) After staying 4 days, I requested for just one hour late check out and they didn’t accommodate that. I have never seen such non-supportive behaviour in any hotel of this standard.

Very specious rooms with very comfortable beds. Rooms and other facilities very clean taking into consideration you are in the desert. Excellent location. Staff was very helpful and friendly.

None

Great breakfast. Quiet and calm location, even though it was right downtown.

Food and rooms were great. Staff was attentive. Overall gorgeous facilities with walkways and lighting. .

Packed lunches for excursions not so great. Room was too hot despite fan provided. Probably a bit expensive compared to others.

It was well located and clean and comfortable. It had all the facilities one can ask for . The staff were just amazing

Nothing really

This place is like an oasis in busy, bustling, and dusty San Pedro. I pretty much liked everything about this hotel: staff, service, food/drinks, and the location. (It's located in the prime meeting spot if you are planning any guided group tours.) The room was quite authentic and very lovely, with small details, and it felt like I was back to rest after the tours and activities in San Pedro/Atacama. I only stayed for 1 night since I spent the rest of my Atacama stays in Explora, but I was so glad that I stayed at Desertica on my first day in Atacama to experience the local vibe of San Pedro.

I liked everything about the hotel, but the airport transfer to the hotel was a bit hectic. I inquired about it through Desertica, but the car transfer company (Pampa Transfer) at the airport is not quite helpful if you don't speak Spanish at all. It would be great if a private transfer is also offered.

Everything

Pool a bit dirty