In the night its seems that the hot water dont work I have to take a cold shower, so if you have a flight past to midnight you dont have a warm shower.

The location and price

Stayed in July 2025

A bit noisy from the construction

Location

Stayed in September 2024

price

Good breakfast

Stayed in August 2024

They don't have an Iron

I like the breakfast

Stayed in April 2024

Wifi was terrible.

quiet room.

Stayed in April 2024

El wifi no era estable

Stayed in August 2023

This is a handy place for one or two nights. The decor is modern to the point of austerity but exceptionally clean and very comfortable. Close to public transit is a plus.

Stayed in August 2023

So far everything was ok

Nice and clean hotel. Very nice breakfast! Excellent location, two minutes walk from the nearest Metro station.

Stayed in June 2023

It's really only something minor, but elevators return to ground floor every time so you have to wait for a little for one to come up.

Breakfast is a good buffet with eggs, potatoes, cold cuts, cheese, pastries, fruit salad, coffee and tea. Pretty good for the price.

Stayed in May 2023

The room was a little cold at night and air conditioning did not work as a heater also there was no warm blanket. Breakfast was a little poor.

Rooms were clean. Staff was very friendly. The best was the location.

Stayed in May 2023

The corridor out of the rooms has an awful odor. The bathroom smelled of cigarette. Garage was with an awful smell of garbage.

Great location, close to the Metro station, in a quiet street.

Stayed in January 2023

Breakfast was very ordinary with hardly any better options

Location Big room

Stayed in October 2022

As they are new, the order and readiness of the administrative processes were slow and sometimes they didn't provide accurate information. The room was not ready at check-in time. Hopefully they will smooth things up with time

The facilities looked quite new, and they kept them clean and nice. Great view from the room window. Comfortable bed and bathroom. Very good breakfast

Stayed in October 2022

Front desk staff really need to work their hospitality fundamentals

Great breakfast and restaurant attention

Stayed in September 2022

What I didn’t like about the hotel: first of all, there was no hot water. When I mentioned this to the receptionist, she treated me very poorly and told me that in Chile, only lukewarm water comes out of the tap, not hot. Additionally, the internet didn’t work, and the air conditioning didn’t either. The room was very cold, and when I tried to turn on the heating, I was told it worked through the air conditioning, but it never turned on. For these reasons, I wouldn’t recommend this hotel to anyone, not to my friends or family, and I wouldn’t stay here again.

I would not recommend this hotel to anyone. During my stay, the hot water didn’t work, and my Booking reservation wasn’t registered at the hotel. They informed me that they couldn’t do anything and that I had to contact Booking directly to resolve the issue. Throughout my stay, there was no hot water, and when I complained, they told me that hot water is not common in Chile. Additionally, one of the receptionists treated me poorly, the air conditioning didn’t work, and the internet was also not functional. For these reasons, I wouldn’t stay here again or recommend it to others.

Stayed in October 2024

Water is only warm. I payed in cash and they never gave me my change.

Accesible, comfortable.

Stayed in August 2024

Unfriendly staff Smelly accomodations Unorganized and unaware staff of the situation in the hotel It would take me too long to tell all about what happened......

Close distance to subway.

Stayed in August 2024

First of all the attention at the reception, was not friendly as usual. The room is small, the bed wasn´t comfortable, it moves around and there was no way to take a good rest. You can hear all from the other rooms and from the stairways.Quality of the room was under my expectations.

The location of the hotel is quite central and near the metro stations. Parking was included and is ok.

Stayed in June 2024

Clean

Stayed in September 2023

The room wasn't clean.

Stayed in January 2023

Breakfast was abysmal except for the tea and coffee and fruit. On one of the nights, an alarm in the hotel on my floor went off at 3am, it woke up everyone and it took the staff around a half-hour to turn it off. No apology was offered, the staff went along as if it never happened. The cleaning staff have the absolutely frustrating habit of knocking incessantly on your door anywhere from 7:30am despite having the “Do not disturb” sign on the door and despite repeatedly telling them you don’t need housekeeping. The exchange is polite the first time but as this goes on I became increasingly impolite as I was being disturbed every morning while in meetings. This happened daily for my entire stay. There is zero soundproofing, you hear every creak and sound from neighbours and those above you. Quality of furnishings are poor at best even though this is supposedly a new hotel. The tub was shaky. I hung up tshirts and it resulted in 4 of the 6 clothes hanger breaking. No tissues or little vanity kits provided. It looked like no one had swept under the beds or cleaned the bathroom floor in weeks. WiFi fluctuates, very frustrating when trying to work and in meetings. On checking in the staff told me to call reception if you need anything. I spent five nights there, had called numerous times and each time the line was busy (including at 3am in the morning, midday, it didn’t matter when). Worst of all was the lack of hot water. I had to call another if their hotels and complain about this at 2am in the morning when I was trying to have a shower (only to realise there’s no hot water), this was corrected as later that morning I had hot water but the rest of my stay went back to cold water and I was way too frustrated to bother asking again.

Located in Providencia albeit in a not-so-safe part.

Stayed in November 2022

The rooms are really cold. Even in the day time, the temperature in the rooms are less than 20C which is much colder than outside. The breakfast doesn’t worth the price,

Stayed in October 2022

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in March 2025