the water and power did not turn on until late in the morning - to get up and hike at 6 or 7 am you had no way of getting water :( A way to get hot water for coffee, even the small restaurant on the premises wasn't open, for early morning hikes was a real disappointment when paying over $100/night :(

The bedding was very comfortable and warm with ample room in the tent. A hook for your wet towel after showering is needed. The parking was very close to our tent and the bathrooms were very clean with ample hot water in the evenings.

Stayed in March 2025

The cafeteria had closed the day before and there was no information about it anywhere. Luckily we had dinner on our way there

WCs and toilets were super clean and the bed was comfortable. Towels and extra blankets were available free of charge

Stayed in May 2025

No cooking facilities or storage. Advertises bbq but nowhere to store any food. See why they don't to encourage to go to restaurant but should have even a fridge for storage. This is a basic facility that is missing. Storage - tent needs a hook to hang jackets, clothes, towel and also a bin in the tent would be useful Location far from north of park but knew this before booking

Very friendly staff at reception. Very comfortable bed with hot water bottles provided to you between 8pm and 9pm. Not cold at all unlike what I saw in other reviews,was very cozy. (March) Tent was clean and smelled nice Very nice hot shower, toilets with clean. Was able to pay without tax if paid in usd Good restaurant with very tasty delicious pizzas Each tent had a pod with own table and a charging unit Beautiful views Exceeded expectations especially with mixed reviews here

Stayed in March 2025

The staff could have been more often available for questions / help. They didn't have wifi nor equipment to rent for cooking or trekking.

The surroundings, the glamping and the quiet environment.

Stayed in February 2025

It was very cold the first night. Afterwards we asked for extra blankets and it was okay. It is a long drive to all the trails in the park.

The tent was spacious. There is a very nice restaurant at the site.

Stayed in February 2025

Yurt could use some more furniture

*Yurt experience *Incredible location *Very friendly staff *Incredible adjacent restaurant (featuring Elvis)

Stayed in February 2025

As stated by others, it is cold at night but the duvet is thick and comfortable and the hot water bottle is wonderful. Just pack some warm clothes for the evenings.

The restaurant was great and has vegan options. Very quick access to the park and the staff were lovely.

Stayed in February 2025

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Do dono

Stayed in November 2024

We had some issues with the air mattresses but staff were helpful in resolving them.

Beautiful location and very friendly staff. Just outside the park boundaries but still with great views of the park and the mountains. Bring warm clothes as it gets cold at night.

Stayed in January 2025

No lock on the ladies toilet door and on shower room.

Staff are brilliant and keep the site very tidy. The hot water bottle was a nice touch at night. We loved our glamping pod.

Stayed in January 2025

No transfer - only one way to get is by a personal car. We’ve rent a tent and it was very cold at night - need to be prepared.

Amazing view, very good restaurant, huge area to walk

Stayed in December 2024

great view, nice restaurant

Stayed in December 2024

The domes could have a little more insulation on the floor as the cold can up from under the air mattresses. The showers were also not cleaned in the three day we stayed, though the rest of the bathrooms were cleaned.

We loved the location of the site and the restaurant! The staff was welcoming and attentive. The sites were comfortable and had well enough space for us.

Stayed in December 2024

No electricity and water after 9pm. Very cold at night and the zipper of the tent could not be closed.

Location, it is very close to the entrance of Torres Del Paine National Park. Friendly staffs. A river runs in front of tent.

Stayed in November 2024

Air mattress- the down duvet is fantastic, but you got very cold from underneath because of the air mattress. It could help if they added a extra blanket under the sheet.

Location is great and they have a very nice restaurant.

Stayed in November 2024

No English language skills

The location

Stayed in November 2024

Airbed needs a bottom layer as it was cold but ok as you can just wear more layers.

The proximity to the National park and the amazing views.

Stayed in November 2024

Quite expensive for a tent but that's with everything in this park. It can get very cold in the tent so warm clothes are necessary. No heating available.

Cool way of enjoying Torres del Paine National Park, right next to the entrance. Helpful staff. Shared facilities were quite clean for a camp.

Stayed in November 2024

Water and electricity are turned off at night, which is fine for the most part, but this means no flushing toilets at night and if you have an early start you won’t be able to take a morning shower. Earliest breakfast is at 9am, so you need to plan ahead if you have an early start (the lunch box was great though!)

Fantastic location right next to the park entrance, spacious bell tent with a comfortable air mattress and thick cosy duvet. The restaurant was also great - just pizza and burgers but really well made (veggie and vegan options if you want that). They also made us a delicious lunch box to take out. Staff were friendly and helpful.

Stayed in November 2024

Friendlyness of the personnel

Stayed in November 2024

There was not warm water, despite we tried when the generator was on.

We were sceptic as we read many bad reviews. It’s a glamping so one cannot expect an hotel room. Despite that, the tent was spacious and the bed comfortable. Staff very kind as they offered us hot water bags to sleep warmer. Bed insulation was good. We were hit by a storm one night and we slept well, tent well insulated. You have a private parking in front of the tent, with small dry spot for eating and shared clean bathroom. The tent was exactly at the side of a river and you can enjoy the beautiful views of the park. It’s right at the entrance of Torres del Paine, so it’s a perfect spot for daily hikes. There is also a very cozy restaurant with reasonable prices

Stayed in October 2024

The room gets very cold and even though the covers for the bed are good, at around 3am we did experience more cold to be able to sleep confortably

This place is very clean and is very well kept. The restaurant has reasonably priced options for the area and a beautiful sunset view if you don't see the sunset inside the Park.

Stayed in April 2024

Fantastic place with nice view closed to the entrance to park.

Stayed in February 2024

The property did not refund our deposit! Have tried to contact them numerous times but to no avail. Have had to resort to contacting booking.com back and forth. Still not obtained the deposit back. We have lost £150… I would avoid staying here at all costs. Further more, it’s on the other side of the national park, so to access for instance the main trail head for the three peaks hike, you will need to drive 1hr 30min. Consider carefully before you book

Stayed in March 2025