Reviews of Hotel HF

Not really sure I liked anything, except for the one staff member who spoke a little English and tried to help somewhat

You could hear everything from the neighboring rooms, the place is very run down and there is not much help to get with anything. For 500 USD per day this is not worth it…..and I will not be back.

The location is perfect. There is a T Bar right next to the hotel that gives you access to El Colorado.. If you figure out your way around, you can also ski into Valle Nevado and La Parva If you are looking for an authentic Experience skiing Chile ,this is your place !! The staff could not be nicer!! . If you want an Aspen like /spa experience and all the pampering. This is not your place; in fact everyone would probably prefer you don't stay here My 4th year running and I would not choose another place to stay Many thanks to William and the great team at Hotel Farellones Frederick

Staff was great. Food was very good

The toilet situation.

I was told the hotel had ski gear to hire , it didnt . The room was ordinary , staff tried hard . I was lucky that it snowed overnight & the t bar next door opened the next morning, other wise transport to the snow was limited or very expensive . The biggest issue we had was this hotel offers some sort of lunch deal to tour operators , when we arrived just after lunch we couldnt move,the foyer & the next floor was packed with people waiting for lunch , access to the propoerty was limited as there where cars parked everywhere . Past 3 pm every thing cleared & only the quests where left making the stay more pleasant. This hotel is ok for the price ....but its more like a back packers . Meals were pretty good but things like no bottled water , no lifts , no proper ski/snow board dry rooms & lockers make it a 4 out of 10

see above

The room was small and dirty and four to have roaches so we left and lost 500 dollars which we did not get back. O quarto era pequeno e sujo e havia baratas, então saímos e perdemos 500 dólares que não recuperamos

It was dirty and small and had roaches.

Próximo do parque farellones, facilidade por ter restaurante no hotel com café da manhã e jantar

The owner of the hotel was very nice and laughed at my jokes. The waiter at the dinner was very competent and the food was great. They make great pizzas!

Accessibility and easy to move around

A bit aged

just the location but it’s not worthy because of the rudeness of staff and specially manager - also too dirty

the hotel starts by not replying messages or calls prior to your booking - impossible to communicate with them even after they send you a message they don’t have a card machine so you need to pay the full stay in advance by payment link or they will cancel your booking - what was a lie because when we arrived we used the card machine to pay the restaurant. about restaurant it’s dirty, with dirty dishes and one day we could have fried eggs for breakfast the other day they just said no because they were busy - they just don’t try to make your stay nice, they do the bare minimum and always replying in a rude way - breakfast is very very simple, on the weekend there was no even fruits and you can’t choose or repeat eggs. to resume the worse is the treatment clients receive from the staff specially restaurant hotel manager

Crazy expensive for a plain room, uncomfortable mattress and pillows, a tiny bathroom and no working tv.

Great staff, good breakfast and dinner

The room was tiny

Nothing beats the location! It’s just steps away from the ski rentals and ski mountains.

The beds weren’t the comfiest