Reviews of Hotel FioFio SPA
cabo de hornos 14, 6350000 Puerto Williams, Chile

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Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe heating
I told the staff to clean up the room but they didn’t do anything.
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewWarm and comfy beds, top facilities, great staff. They were all super helpful and friendly. Cute little dining area. We could really relax there for a couple of nights.
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewThe owner was very helpful and knowledgeable about the history and area. It was very quiet and clean. Breakfast was great. I highly recommend Fío Fío if you plan to spend a few days in Puerto Williams. It is walking distance to the Cerró Bandero trailhead and down town
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewvery friendly. Spanish, German and English spoken. Very clean and a good breakfast
Parts of the bathroom decoration needed attention as they are showing deterioration.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewGreat welcoming!!!
Great reception and support
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewStyle, originality, friendliness, rooms
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewBeautiful hotel, rooms and bathrooms perfect. kind and considerate host Maurice. When our transfer to the airport would be late he drove us there himself. The cute café open fro. 4-7 pm serves delicious food.
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewWell laid out room. Spacious, modern.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewVery comfortable room and bed with nice views. Good English spoken which made things easier.
Breakfast was basic, but good quality. There was yogurt on the first day but not the next 3! I thought a little something extra on Christmas would have been nice! A kettle in the room would be appreciated.
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewExceptional facilities, amazing people. You are made feel so welcome!
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 29 November 2024 · Stayed in November 2024
Verified reviewMaurice was a gracious and very knowledgeable host. 30 years on Navarino Island, an archaeologist and expert birder, English-speaking to boot. His hotel is lovely, with spacious, comfortable, and well-appointed rooms. A high-value oasis in Puerto Williams. Excellent breakfasts, including great pastry made on-site. And Maurice arranged transfer for ourselves and other guests arriving on the late-night ferry from Punta Arenas. We cannot recommend Hotel Fio Fio highly enough.
We liked it all.
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewWarm welcome from Maurice, light, very clean room and bathroom. Easy stroll to shops and restaurants. Good breakfast which IS included in the room rate.
Everything was great
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewNos gusta todo! Maurice helped us a lot with the organisation of activities. We spent an unforgettable time in Puerto Williams and around/ thanks
Reviewed: 22 May 2024 · Stayed in May 2024
Verified reviewI stayed there last year and Maurice was an awesome host. Unfortunately I couldn't stay this year because the city lost it's fresh water supply due to river flooding. But Maurice was awesome in communicating the situation to me.
That I missed staying at a great location due to unexpected natural circumstances. 😉