Reviews of Four Points by Sheraton Santiago 4 stars
Santa Magdalena 111, Providencia, 7510038 Santiago, Chile

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Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation
TV is not smart and there's no higienic shower in the toilet
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBreakfast
Room cleaning
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewEnjoo the Team worker
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in March 2025
Verified reviewConstruction out front was the only problem,. Loved that there was a “village” area just around the corner. Also, could walk to several attractions. Front desk helpful in arranging car service to more distant attractions.
Reviewed: 3 April 2025 · Stayed in February 2025
Verified reviewEasy go around area good meals restaurants small stores safe environment.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe breakfast was excellent with many selections available. All of the food was delicious. Christian was very helpful. He saw us walk by the hotel (we didn't see the entrance) and came out to assist us; carried our luggage back into the hotel. He is pleasant, always smiling. The staff at the front desk assisted us by looking up some potential places to shop and provided clear directions for how to walk there.
I wish there had been a clearer explanation of the dinner meal that we ordered. We ended up with lots of food (that we couldn't finish) because we were told that the portions were small, but in fact, they were quite ample. I think that the hotel renovations will be good. It would have been nice to have the market completed when we were there.
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewBreakfast & staff 😊🤩
Nothing
Reviewed: 15 March 2025 · Stayed in January 2025
Verified reviewThe location
It was too old, food was bad and expensive, the staff was very confusing, the street was terrible to get to the hotel. The gym was awful
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewStaff is extremely helpful. The location is great with great connectivity and restaurants near by. Rooms were good. Breakfast spread was very good. Due to construction, the road was blocked for traffic however the staff was extremely helpful and ensure that guests are not inconvenienced.
no
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewGood location in a (relatively) safe area. Excellent breakfast. Comfortable beds and pillows.
Rooms are getting a little tired.
Reviewed: 12 January 2025 · Stayed in October 2024
Verified review