The glass block by the shower that reflected the outside light into the room all night. The fact that there are no social activities. The breakfast is minimal.

The grounds are beautiful. The beds are comfortable. The staff was friendly.

Stayed in July 2025

Needs a spa / hot tub.

Location, friendly staff, great location.

Stayed in April 2025

My husband and I we stayed the first week of March. I have no words to explain our satisfaction, our joy of this hotel. the place is extremally beautiful, green with many flowers, fruits. The staff is amazing polite. Much thanks to manager Jose, Tomas, that found for us the most most knowledgeable guide Nikolas. Special thanks for the kitchen stuff - the food is amazing, amazing, amazing.... But I have to share something very important: I booked HB - which includes breakfast and lunch according to booking.com. We didn't want lunch. But I did this to obtain every day excursion included in this rate. BUT .....when we arrived they told us that we are free to choose between lunch and dinner. So, we immediately chose dinner. Even more during our day trip the hotel provide for us sweets (banana bread cakes....), fruits, fresh juices and water. At the end we have all inclusive at the rate of HB ........, This is very important, because I had serious hesitation and I was almost to book only BB. With all my heart I want to say THANK YOU HARE UTA

Stayed in March 2025

Beautiful scenery, amazing staff and very delicious food. Super close to the airport. Enjoyed our stay and would definitely recommend. The tours provided by the hotel were very well-organized and done!

Stayed in March 2025

They have to buy a good coffee machine for espresso. Because the coffee is the only one thing which is not good in this hotel 🙂

Amazing spacious garden, good restaurant, everything new and nice. All the staff very kind.

Stayed in January 2025

Very minor things that could be improved like one more senior staff, one or two breakfast items (understandably that coffee is not quite up to standard but while everything is varied and very good, the bread is not - and there is bakeries with decent bread etc...). Description on Booking is a bit misleading, my room as such did not have pool view, not a problem since the garden is gorgeous but it could be better described

Even though it was not possible to check in before hours, the staff made every effort to make me feel comfortable. Very positive energy and wonderful attitude Beautiful place, the rooms, the houses, garden, pool (although a bit on the small side, it is gorgeous), very nice staff

Stayed in December 2024

Stunning hotel with very comfortable rooms, friendly staff and great excursions. Food was also delicious and the pool is awesome too.

Stayed in December 2024

We were told that the restaurant and bar was open from 1300 to 2200 daily. My only criticism is that on our final evening at dinner (we sat down approximately 2120 after watching the sunset at Abu Thahai) we were told that cocktails could not be served; only beer and wine. This is clearly not much of an issue but I was rather looking forward to a cocktail that evening (they were very good). I noticed that there was only one member of staff on duty. Perhaps she did not know how to make them or did into have time? Otherwise a fantastic stay and I would thoroughly recommend to others.

We stayed for 3 nights and our expectations were exceeded. The hotel is in a good location for exploring the whole island. Our room was in a great position, overlooking the pool, was comfortable and air conditioned. The hotel’s garden, food and cocktails were all brilliant. A taxi into Hanga Roa was only 5000 CLP. We hired a car from the hotel for the day so we could explore ourselves. We then had a half day excursion with a brilliant guide the following day. She was the president of (I think) the tourism board in Rapa Nui. Learning and seeing the Moais was definitely the highlight of the trip.

Stayed in December 2024

a little bit overpriced but ok...

the view, shower, bed,

Stayed in November 2024

Hot water scarce.

Location, very helpful staff. Booked all of our private tours at lowest prices. Food was good value. Breakfast was a bit disappointing on selection.

Stayed in October 2024

Far from town.

The hotel grounds are STUNNING. Some of the most beautiful scenery we have ever seen. The local culture shines through everywhere from the grounds to the room and more. We loved the free bikes provided as it made the distance into town manageable. Fantastic breakfast - the warm croissants were superb.

Stayed in June 2024

Wifi is ok

Amazing property, amazing and spacious room, staff is beyond fenomenal, and the location is magical. Highly recommended.

Stayed in August 2024

Nothing

It's the perfect hotel. I came for solitude and relaxation, and Hare Uta is like a utopia. The resort itself is a beautiful botanical garden with most amazingly beautiful flowers. Room is clean. The staffs are considerate, even you can order sandwich for taking off. I tried different restaurants in town then found out they have the most exquisite food here. It's away from the town so quiet and relaxing. I enjoyed the company of the noisy chicken too. It's one of my favorite places on earth.

Stayed in June 2024

Evening meal was disappointing, bland and uninspiring; lunch by contrast was excellent. A long way from town, we walked one evening and it took nearly an hour.

Very good breakfast, gorgeous grounds and landscape, beautiful pool area.

Stayed in June 2024

Hare Uta is pretty far from town. You can walk it, which I did many times, but I'd say it's 40 minutes.

Hare Uta is a lovely oasis, with beautifully manicured grounds, helpful staff, and spacious, appealing rooms. The restaurant is very good, and the inclued breakfast was excellent.

Stayed in May 2024

Lovely staff, always taking care of our needs. Thanks to Tomas and Evelin for exceptional service and Teva for being an amazing guide!

Stayed in April 2024

There’s nothing that I can fault with the property. It’s class!

I was given a warm welcome with a garland of flowers. The staff oriented me of the facilities and I was given a very welcome drink. The room is very pristine. All of the amenities are of very high quality. The common areas were thoughtfully designed. The breakfast is also great. I enjoyed my breakfast with a view of the garden.

Stayed in May 2024

Great and helpful staff. Comfortable bed. Very relaxing hotel with beautiful gardens.

Stayed in April 2024

I recommend taking an easy menu and taking care of availability. If you don't have fish three times, it is a problem because there is no more variability in the menu. The portion is so big, so take a smaller menu than a three-course menu.

I really recommend this accommodation with half board because you can use the guide service. Our guides were excellent, and the private tours were wonderful! The hotel's boss was very helpful, as were all the other staff.

Stayed in February 2024

It was a little pricey.

Breakfast was great--fantastic variety! Restaurant had very tasty dishes. Room was clean, spacious and comfortable. Excursions were great--awesome guide they provided!

Stayed in March 2024

A combination of accommodation, kindness and a good restaurant made our days happy at the Hare Uta hotel. Special thanks to Gabriela, Bárbara and Evelyn. Just one suggestion: more dish options in the restaurant.

Stayed in March 2024

No negatives at all

I had a really lovely stay at Hare Uta. It's a beautiful luxury hotel with gorgeous grounds and the room was huge with a lovely view. The staff were very friendly and helpful, the food was great and there was a really nice spa and pool.

Stayed in March 2024

- Price on booking.com is very inflated compared to booking directly on the hotel website. - Rooms are functional but quite basic considering the high price of the room. - No kettle in the room though one available in the community room. - Community room is not air conditioned and when we visited the climate was quite hot and humid. It would have been nice to escape to the community area to get some relief. - Community room feels not very inviting. It does not look nice and parts seem to be used for storage for the housing staff. - At the breakfast buffet the food warmers are not warm enough and one day the items were cold. - Would be great parts of the pool would provide be covered to provide some shade, e.g. with a sail over parts of the pool. - Not a problem for us but you hear roosters crowing and dogs barking during the night and in particular early morning.

+ Room had a nice view over the garden down to the sea. + Garden area is like being in paradise: lots of flowers, chickens free roaming the garden and small geckos. + Lovely pool though small. + Staff very friendly. + Food offered by the restaurant is good. + Breakfast buffet above Chilean standard incl. nice cheese board; custom egg dishes available on demand. + Room has air conditioning. + Transfer from and to the hotel is included.

Stayed in February 2024

We didn’t mind but be aware that it’s outside town. We actually quite enjoyed it as it was away from the buzz so perfect for relaxing but it might not be for everyone.

First and foremost the staff! Pohane is just amazing and even managed to make things happen that looked unlikely to go ahead due to our poor planning. The hotel is beautifully laid out and the views are amazing - so is the garden and all the flowers! The food is also out of this world - in particular if you consider that it’s one of the most remote places on earth.

Stayed in December 2023