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  5. Reviews of Hotel HW Libertad

Reviews of Hotel HW Libertad

22 Libertad, Santiago City Centre, 8350674 Santiago, Chile

#63 of 206 hotels in Santiago

Guests' Choice

Review score

Based on 208 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    7.2

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    .

    Good service

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    The staff was very nice!
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 5 nights

    The staff was very nice!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Impecable
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    La carta de restorán no era variada

    Si

    Stayed in August 2025

  • Reviewed: 8 July 2025

    10
    Excellent place to stay while visiting Santiago!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel in the centre of the city. Comes with a restaurant, a gym and lovely comfortable rooms. The staff are excellent and very helpful whenever we need anything. We rebooked with them as we were impressed, but had to cancel last minute due to travel disruptions. I didn’t even ask them for a refund as it was past the refund period, but they did so automatically which was very professional and kind of them. Highly recommended

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Very good value. Top notch parking lot. In the middle of Chinatown.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    1 - The lines were dirty with bed bugs. I had an allergic reaction that prevented me from sleeping. 2 - The neighborhood, unfortunately, is not very nice.

    1 - Hotel seems to be newly renovated. The room was quite spacious and it was really good value (we are still shocked at how cheap it is). 2 - The parking lot is extremely well organized and clean. 3 - It was right next door to a Chinese restaurant that was very good and we were able to enjoy a decent meal. 4 - 24 hours reception on the ground floor of the building.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Great stay!
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    It is in a commercial building. The reception is on third floor.

    It is very clean and spacious!

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Pretty good :)
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Friendly and supportive staff. Comfortable and nice room.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice room, great staff and good breakfast. Not the best neighborhood, but didn't experience any problems

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfy beds, clean room, friendly staff.

    Stayed in February 2025

  • Reviewed: 9 March 2025

    8.0
    Nice hotel for three days exploring Santiago during the day
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed for three nights, as we couldn’t pay per debit card in Dollars we had to withdraw money and exchange it in order to save the 19% taxes which is annoying but ok, but they didn’t allow us to bring our luggage to the room first and pay afterwards so we had to walk to the Afex with all our luggage; not much of a good service in my opinion

    Really nice spacious rooms, good breakfast, nice view on the terrace

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff

    Stayed in February 2025

  • Reviewed: 28 February 2025

    8.0
    Very good
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location,dangerous neighborhood ,dirty and scary

    The room are very comfortable

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport, quiet, great gym. Wish we would have stayed here the first time we were in Santiago.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    9.0
    JAIME PEREZ AND ALAN WENT OUT OF THEIR WAY IN ORDER TO ENSURE A WONDERFUL STAY
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Stayed in February 2025

  • Reviewed: 18 February 2025

    10
    Not luxurious but very good room, close to the old center and metro
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    There is not a clear sign to identify the hotel in Calle Libertad 22. The entry from Calle Romero 2850 is much more easy to locate, it there isn’t a huge sign indicating the hotel is there. The hotel itself starts at the 3rd floor of the building, and is easily accessed by elevator. The neighborhood is ok, but don’t compare it to upper class neighborhoods, it can be dangerous if you’re not aware. One downside is that our room seemed to be right under the hotel gym, and some people were working heavy on their deadlifts well through the night.

    The room is pretty decent, with a spacious and clean bathroom, and comfortable beds. The towels and linens are very clean and comfortable as well. Overall a great room to sleep in. The breakfast is good as well, with good options. It is very well located in the sense that is half a block away from a metro station, which made our trip very convenient. We were minutes away from key monuments and spots in the old center, and the metro allowed us to easily go to farther spots.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    9.0
    Nice place to stay and be careful on the streets nearby
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The location is very unsafe. And is quite far from the tourist places.

    The hotel was very nice but the location is very unsafe, there are a lot of stealers in the area. Santiago was nice place to stay and the uber worked really well. And the best thing is the breakfast, really nice!!

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    The hotel was great - the area it was not so much
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The constant thumping that could be heard throughout the hotel from the fitness center below - we can only assume it was from weights being dropped to the floor. From 8am to 11pm at night. Plus it wasn't in the best location - nothing really walking distance to the main city areas - only markets etc that we felt like we would not like to go at night for instance.

    Our room was very clean and comfortable

    Stayed in February 2025

  • Reviewed: 10 February 2025

    10
    Clean and nice
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in January 2025

  • Reviewed: 24 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Gym. Amount of room you get

    Stayed in January 2025

  • Reviewed: 20 January 2025

    8.0
    Lovely comfortable stay, good location and modern style
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Could be cleaner, lots of dust Breakfast options very limited especially for vegetarians

    Very spacious room, comfortable bed Big bathroom and powerful shower Good location close to metro Friendly staff Modern nice decor Gym is great

    Stayed in November 2024

  • Reviewed: 7 January 2025

    9.0
    Great value, comfortable stay, breakfast a bonus.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The neighborhood is nondescript. You end up taking a taxi or walking to more interesting parts of the city.

    The room was a perfect option for our group of three (three twin beds). The breakfast was great, and the room was a good value. It's a popular spot with Chinese tour groups. The outdoor patio was a really nice touch.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    9.0
    Very pleasant stay
    • Leisure trip
    • People with friends
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    No

    Stayed in November 2024

  • Reviewed: 10 December 2024

    10
    HW Hig Wellness was a great stay in the center of Santiago!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing.

    The rooms were large, bed was very comfortable and spacious. They had karaoke in the restaurant which was fun. The food and wine were good. The staff was helpful and friendly.

    Stayed in December 2024

  • Reviewed: 7 December 2024

    10
    Lovely hotel in Santiago
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff! They lent us a subway card for us to use. The room was clean. Breakfast was good!!!

    Stayed in November 2024

Showing 1 – 25

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