1308 Santa Felicia, 9030597 Santiago, Chile
#72 of 111 B&Bs and inns in Santiago
Guests' ChoiceBased on 36 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
7.7
Facilities
8.1
Staff
9.6
Value for money
8.5
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 2, 2025
Ruth
IndonesiaIts all clean, and the bathroom spacious. The owner friendly and helpfull
Stayed in April 2025
Reviewed: March 17, 2025
Timothy
ItalySmall things like a bedside light. I was surprised there were no towels but travel with my own and didn't ask.
Rosa is an excellent hostess
Stayed in March 2025
Reviewed: March 9, 2025
Loren
United KingdomThe hostel has no sign, and no obvious door. You MUST call the landlady to tell her you are coming, and she's not on WhatsApp. I definitely would not walk here after dark, and I was glad that I arrived well before sundown -- although nothing bad happened to me, the steel doors on every building tell you that crime is a worry in this impoverished neighbourhood. Most local restaurants do not have dining areas -- they have a steel door with a small hole in it, and through that hole you pay and receive your food, which you then take back to the guesthouse to eat. This would NOT be a good base for exploring Santiago -- it's far from anything interesting, and I would not feel comfortable coming here late at night(some Uber drivers would refuse to do so).
A comfortable guesthouse quite near the airport, with a very gracious landlady.
Stayed in March 2025
Reviewed: February 18, 2025
Joanna
United KingdomThe area is a locals area so it might not be suitable for everyone to walk around confidently, but that’s not to do with the host.
Good host. Convenient location for airport. Clean.
Stayed in February 2025
Reviewed: February 5, 2025
David
United StatesThe room was a little warm until it cooled off at night.
I'll be honest... it's low cost accommodation. But, the area was chill and above all the hostess, Doña Rosa was over the top helpful.
Stayed in February 2025
Reviewed: January 6, 2025
Nathan
FranceRosa is really helping. Room and bathroom were really clean
Stayed in January 2025
Reviewed: December 28, 2024
Emma
New ZealandThere was no wifi. Shower temperature kept changing. Also, it was quite noisy since the walls were thin and other people were moving around at all hours.
Rosa was an incredible host, she got up to make sure we got our uber in the middle of the night. The room was small but clean and comfortable enough for a quick rest between flights.
Stayed in December 2024
Reviewed: December 16, 2024
Dunny
IrelandIt's for the airport, not for staying longer IMO. Area didn't feel the nicest.
Excellent spot if you are just in and out for the airport. The woman who runs it is very nice and extremely helpful
Stayed in October 2024
Reviewed: November 14, 2024
Adam
New ZealandIt did get quite hot in the room but a fan was provided for us which helped a lot.
A very friendly and responsive host. Well supplied and clean facilities. Super convenient to the airport
Stayed in November 2024
Reviewed: February 28, 2024
Kathryn
United KingdomThe host was extremely helpful The hostel is close to the airport All the facilities were scrupulously clean Breakfast was enough to make a sandwich for lunch The night stay was quiet which was a surprise given the location
Stayed in February 2024
Reviewed: February 13, 2024
Charles
United StatesHad to wake up the host to open up gate for me to leave in the morning.
Close to airport
Stayed in December 2023
Reviewed: January 15, 2024
Jinyu
CanadaLocation
Stayed in January 2024
Reviewed: December 3, 2023
Igor
Czech RepublicI can't think of anything
Very helpful landlady
Stayed in November 2023
Reviewed: June 24, 2025
Barros
AustraliaThat you have to basically smash the door for being attended. The owner dosent want to pay booking services so they extra charge to you after the real price.
Cleanest
Stayed in June 2025
Reviewed: May 12, 2025
Patrick
Irelandthe location is great for the airport. the host Rosa is fantastic. it's a really lovely place to stay!
Stayed in February 2025
Reviewed: May 5, 2025
Eshel
PolandShady neighborhood
Worth the money Very close to the airport
Stayed in February 2025
Reviewed: March 6, 2025
Vaimahani
United KingdomAbsolutely lovely place to stay while we had a 17hr layover. super clean and so close to the airport. Breakfast provided eggs and avocado with fresh bread. The room was super dark so was able to sleep during the day as we arrived at 7am miss Rosa was super chilled and grate energy. Loved it so much ill be returning next year on my layover before heading back to easter island.
Stayed in March 2025
Reviewed: February 28, 2025
Courtney
AustraliaHad a wonderful stay here - the host was very kind and accommodating. Delicious breakfast too!
Stayed in February 2025
Reviewed: December 6, 2024
Richard
United KingdomThe key was lost by the owner, who didnt even seem interested in infixing it for a while. Grim windowless room. No sign on the outside making it very hard to find.
Allowed a 7am check in
Stayed in November 2024
Reviewed: November 8, 2024
David
AustraliaA mighty short stay of 5 hours in the early morning between flights but the lovely Rosa accommodated me perfectly (including a 2am arrival) A much needed rest between transits.
Stayed in November 2024
Reviewed: October 26, 2024
Chuck
United StatesVery busy location, lots of people out all night. Loud music from nearby club blasting all night, even still when I left at 4:30AM. Impossible to sleep at all.
Staff was friendly, but finding the entrance was a challenge.
Stayed in October 2024
Reviewed: March 22, 2024
Julie
United StatesThis was the perfect place to stay before my flight. The room was big and comfortable. Everything was very clean. Rosa was kind enough to wake up early with me and make sure I got into my Uber. I highly recommended it.
Stayed in March 2024
Reviewed: March 9, 2024
Ian
IrelandThis was a cool place near the airport which was just what I needed. I had an early morning flight so instead of breakfast in the morning Rosa made me a meal in the evening. It was the best food. That was very kind and much appreciated. I only stayed one night but I would stay there again. Great facilities and lovely welcome.
Stayed in February 2024
Reviewed: December 13, 2023
Paola
AustraliaRosa and his daughter are very attentive and nice. The bed and linen are very comfortable. The amenities are good and have all you need. They cooked breakfast before the time as I had to leave early. The only thing is that there are now signs outside the building, but just ask for Rosa or the hostel at any commercial place around and they will direct you. I hardly recommend this place, it was a nice stay
Stayed in December 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content