Reviews of Hostel Boutique Merced 88
Merced 88, Santiago City Centre, 8320119 Santiago, Chile
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery nice and helpful staff. It's also warm in the rooms (in July) so it's a nice thing in winter ! The location is great, really close to lots of sights and two minutes away from a metro station.
The breakfast is a bit expensive but it's good. The building can be a bit noisy but it's nothing that prevented me from sleeping
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe staff is super nice. The location is also great, right by a park and nice places to walk to.
The bed was a little uncomfortable but sleepable and fine for the budget.
Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewDaniela was amazing at the reception. She helped me with all my queries. Will come back for sure.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewgreat stay! bathrooms were clean, room was spacious, and the location was great to explore Santiago!
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewNice room / bed
Horrible breakfast don’t buy it
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation
No hot water & kitchen
Dear Ilona, Thank you very much for taking the time to share your feedback. We are pleased that you valued our location. We are sorry if there was any misunderstanding regarding our facilities — we do have a kitchen available for guest use, and the hot water supply was functioning normally during your stay. Your comments are important to us, and we remain at your disposal should you wish to visit us again. It would be our pleasure to welcome you back and provide you with a most pleasant stay. Kind regards, Merced88 Team.
Dear Ilona, Thank you very much for taking the time to share your feedback. We are pleased that you valued our location. We are sorry if there was any misunderstanding regarding our facilities — we do have a kitchen available for guest use,… Show more
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation.
It’s too cold. More heat please.
Thank you, Grace, for sharing your experience with us. We're glad to hear you enjoyed the attention from our team and felt comfortable during your stay. 😊 We're sorry to hear you felt cold — we’ve taken note of your comment and will look into ways to improve heating, especially on colder days. We hope to have the chance to welcome you back again soon!
Thank you, Grace, for sharing your experience with us. We're glad to hear you enjoyed the attention from our team and felt comfortable during your stay. 😊 We're sorry to hear you felt cold — we’ve taken note of your comment and wil… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewIn quite a nice area of Santiago, close to the Lastarria area for nice restaurants and bars and close to the main attractions. The rooms were pretty comfortable and the staff were friendly. Bathrooms were kept very clean.
The beds were quite noisy and the hostel lacked general atmosphere. No organized activities/social vibe when I was there - maybe because of the season. They have a rooftop area but no one ever seemed to use it.
Thank you for taking the time to share your experience. We’re glad you enjoyed our location near the Lastarria neighborhood, the comfort of the rooms, and the cleanliness of the bathrooms — as well as the kindness of our staff. We also appreciate your honest feedback about the atmosphere and social vibe. While it can vary depending on the season and guest flow, we're aware of how important a lively and engaging environment can be in a hostel. We'll definitely take your comments into account to improve the use of our rooftop and consider more organized activities in the future. We hope to have the chance to welcome you back at Merced 88!
Thank you for taking the time to share your experience. We’re glad you enjoyed our location near the Lastarria neighborhood, the comfort of the rooms, and the cleanliness of the bathrooms — as well as the kindness of our staff. We also ap… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewFriendly and helpful staff, 24 hr reception, great location, place to leave left luggage
The whole place seems very tired and worn out. Showers and sinks not draining. Kitchen generally worn out. Not enough hooks or places to put clothes in bathrooms and bedrooms.
Thank you for taking the time to share your feedback. We’re glad you appreciated our friendly staff, 24-hour reception, central location, and luggage storage service — these are aspects we put a lot of care into. Regarding your comments about the general wear and tear, we understand your concerns. Merced 88 is located in a historic building, which brings both charm and certain limitations. Nonetheless, we are continuously working on maintenance and improvements, including bathroom drainage and kitchen facilities. We’ll also take note of your suggestion about adding more hooks and storage space. Your input helps us keep improving, and we appreciate your honesty.
Thank you for taking the time to share your feedback. We’re glad you appreciated our friendly staff, 24-hour reception, central location, and luggage storage service — these are aspects we put a lot of care into. Regarding your comments ab… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewHow preserved was the building.
Thank you for your kind words! We're glad you enjoyed our location and found the price reasonable. We'll be sure to pass on your compliments to Eric at the reception — he's a valued member of our team and will be happy to hear your feedback. We hope to welcome you back soon!
Thank you for your kind words! We're glad you enjoyed our location and found the price reasonable. We'll be sure to pass on your compliments to Eric at the reception — he's a valued member of our team and will be happy to hear y… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified review