Reviews of Hostal Familiar S&G
Diagonal Norte 8912, Comuna Pudahuel, 9020000 Santiago, Chile

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClose to the airport, great clean stay with breakfast included. Felt like staying at a family home! Recommend
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewthe host is kind and friendly. she allowed me to leave my luggage while traveling to difference locations. It was super helpful! And it is close to the airport and the price is cheap compared to the others.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewHost was lovely and very attentive and welcoming. Room was perfect, had a tv, comfy bed, fresh towels and plenty of space. Kitchen was great with access to breakfast, tea fruit and coffee. Overall, great stay, close to the airport.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCute family run hostal, super close to the airport! They offer free breakfast in the morning and tea all day. They have a shuttle to the airport at an extra cost.
There are no room options with a private bathroom, but it wasn't bad to share. We always had access when we needed it.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe staff was very friendly! It's ideal when you have a long layover in the airport.
Even though it's very close to the airport, the neighborhood wasn't the best, so it's fundamental to take a Uber.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewFriendly ladies, let me leave my bags when I flew in on a early flight.grest breakfast
Nothing all good
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewIt felt like I was visiting family. Very amazing place.
It was all great
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewgood price, cosy
breakfast could be more rich
Reviewed: 5 June 2025 · Stayed in April 2025
Verified reviewThe airport pick-up service is very heartwarming!
Nothing。
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe property is really clean, staff is lovely. I needed to leave early in the morning so they prepare my breakfast the night before and put in the fridge so I can enjoy it the next morning.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewA shout out for Henry who got up at 3 in the morning to make sure that I got to the airport alright. Incredible service. Thanks Henry!!
The hostel is quite far from the nearest public transport ( bus) and they kept telling me that it was not safe to walk on my own as a woman to the hostel. So keep that in mind- maybe take an uber there.
Hi Edith, thank you for your comment! We’re glad to hear you had a good experience at the hostel. Regarding the location, the area is quiet and safe, but we do recommend arriving by transport, as walking involves crossing a highway, which isn’t the most comfortable or ideal option. Thanks for your visit!
Hi Edith, thank you for your comment! We’re glad to hear you had a good experience at the hostel. Regarding the location, the area is quiet and safe, but we do recommend arriving by transport, as walking involves crossing a highway, which i… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGood option for one night between flights. Close to airport, clean, with breakfast, washing machine, helpful staff.
Specific smell in WC and shower.
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified reviewGreat location very close to the airport. The room was clean and spacious, and the staff was super friendly. Even though we had to leave at 3:00 AM, someone got up to see us off, which was a really nice touch
The neighborhood isn’t very lively or cozy. Also, there was no air conditioning in the room, but the window could be opened—we just found that out too late.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewExtremely welcoming property owners & very clean rooms/space! Had everything we needed for our stay.
Reviewed: 13 March 2025 · Stayed in December 2024
Verified reviewHomely
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewThis is my second stay here. It is close to the airport so it is very convenient and I cannot say enough about how nice and helpful Henry is to help me find the bus schedules and to send a driver to pick me up. Both times I must leave very early in the morning and my breakfast is ready for me and the driver is there, on time. Thank you Henry.
Everything is very nice.