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Reviews of Hostal Santa Fe

Galvarino Riveros 1698, 5700000 Castro, Chile

#15 of 21 B&Bs and Inns in Castro

Guests' Choice

Review score

Based on 36 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 15 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    nada

    Stayed in April 2025

  • Reviewed: 2 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There is no oven or stove

    Rooms were spacious and comfortable, with nice hot showers. Breakfast was decent too

    Stayed in December 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Everything was good except hot water, was not hot in the evening

    Ideal with a car. 30 minutes from city center by walking.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    7.0
    good place, but noisy because lack of sound isolation.
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    noisy, almost no sound isolation between rooms. the breakfast is not more than reasonable.

    good location, clean, warm watter

    Stayed in February 2024

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    From the photos it might look like there is a kitchen to work with, but there absolutely isn’t. There is no stove or utensils. When asked about the kitchen and how we should make our eggplant and other veggies one staff member told us to eat them raw :D

    Good value for money, nice rooms, and they clean the rooms every day!

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    A very pleasant experience very worth the cost. Highly recommend if you're on a budget!
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 3 nights

    The hot water didn't work one day, and I was already in the shower before knowing. Having a notice about this beforehand would have been better!

    Very friendly staff! I enjoyed eating their simple but filling breakfast of bread, ham, cheese, and cereal with yogurt. I also appreciated how well-kept the room was.

    Stayed in October 2023

  • Reviewed: 10 August 2023

    8.0
    I recommend this hostel 100%
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    All is good

    The breakfast, contents also de presentation and attendance was pretty good

    Stayed in August 2023

  • Reviewed: 9 May 2023

    9.0
    Very peaceful and welcoming.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights

    The only real downside was the location. It's a bit far from the center of Castro (at least a half an hour walking) if the public bus system isn't running.

    The breakfast was really good and the staff were very nice. I also enjoyed having a separate bathroom in the room I booked.

    Stayed in April 2023

  • Reviewed: 15 December 2022

    9.0
    My stay at Santa Fe hostel in Castro. It was OK!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Some people on the reception were not so friendly, but finally we succed.

    They gave me a nice, clean and quiet room, accepting to change the first one.

    Stayed in December 2022

  • Reviewed: 5 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The hostel is a bit too far from the center, which can get annoying (Uber is cheap though and there is also a bus). There is a kitchen, but one cannot cook as there are no stoves. It's enough to make tea, coffee and some sandwiches.

    Staff was very friendly and the rooms were spacious and well cleaned. Breakfast was also alright.

    Stayed in October 2022

  • Reviewed: 14 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location wasn't great, it's about a 30 min walk to the downtown.

    My room was a decent size and the bed was comfortable. Parking was available at the rear. The staff were lovely despite my limited spanish.

    Stayed in October 2022

  • Reviewed: 29 December 2024

    10
    Nice stay
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    None

    Big room, good breakfast, nice staff

    Stayed in December 2024

  • Reviewed: 18 November 2024

    5.0
    Cheap but not good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Really cold room, even sleeping with 3 blankets, with a very small heater that wasn’t enough. One night was even turned off and we weren’t able to sleep properly. There is mot heating in the bathroom and showering there was not pleasant. The whole building was cold. There is no isolation, you can hear the people in the other rooms. Awful breakfast, not even a full slice of ham, it was cut in 4. Cereals that were not good anymore for leaving the bag open.

    Very cheap stay in Castro, which otherwise was expensive to stay at. Big supermarket in front, supervised parking, spacious enough room

    Stayed in November 2024

  • Reviewed: 10 July 2024

    4.0
    Very disappointing hostel
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Very disappointed with this hostel. A lot of what they advertise on booking.com is untrue. For us we look for accommodation that takes card payment which this hostel states they do under their policies. This is a lie, they demanded cash payment only (in Chilean pesos so we couldn't even get our IVA tax deducted). Other misleading claims include offer of a tour desk (a table with a couple of leaflets does not count) and there was no evidence of any dry cleaning? The facilities (as far as we could see) did not offer a garden (with or without furniture), nor a dishwasher, nor 'streaming' TV (cable only), no invoice offered, no 24 hour key access (access by buzzer only, no access after midnight). Heating was a joke, it was off for the majority of the day and night. As for sound proofing, that was nonexistent. They state (under Property Practices) their 'Environmental' credentials, but there was little or no evidence of anything they claimed. As for our individual room, it was freezing the majority of the time (despite complaining). The bed was uncomfortable and the bedlinen too small. The storage was badly designed, so not much room to hang anything. The shower head holder was broken, so only hand held showering available (and the hot water took ages to come through). The soap dispensers didn't dispense soap or shampoo. The towels were non absorbent, so ineffective for drying. We could hear noise from all around us, and from above and below

    The staff were friendly but unable to help us much as the systems were controlled externally by an unseen management (or owner). The breakfast was decent enough with bread, sliced meats, cheese and jam. Also cereals, yoghurt and tea/coffee. It was opposite a big supermarket. Although up a hill it was walkable to the town centre (30 - 40 minutes) and had bus stops very close

    Stayed in July 2024

  • Reviewed: 31 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    a lack of cooking facilities was disappointing, especially considering the supermarket just across the street, wasted opportunity imo.

    Nice room and decent enough location, big bathroom and nice enough view from the balcony.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There is heating in the room, it was clean, and great value for money.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    4.0
    you get what you pay for
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    A long list of problems. I found the place uncomfortable, the bathroom had mold, the floors were not pristine, materials were cheap (just like the cost of the hotels), and the walls just DID NOT keep sound out. It was an overall uncomfortable experience and stressful.

    I guess you get what you paid for. It was decent, the staff nice and it was cheap. However you get what you paid for which isn't very much.

    Stayed in November 2023

  • Reviewed: 2 February 2025

    8.0
    Very good
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 14 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 24 December 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 19 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 28 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 25

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