Reviews of Hostal Santa Fe

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Rooms were spacious and comfortable, with nice hot showers. Breakfast was decent too

There is no oven or stove

Very cheap stay in Castro, which otherwise was expensive to stay at. Big supermarket in front, supervised parking, spacious enough room

Really cold room, even sleeping with 3 blankets, with a very small heater that wasn’t enough. One night was even turned off and we weren’t able to sleep properly. There is mot heating in the bathroom and showering there was not pleasant. The whole building was cold. There is no isolation, you can hear the people in the other rooms. Awful breakfast, not even a full slice of ham, it was cut in 4. Cereals that were not good anymore for leaving the bag open.

The staff were friendly but unable to help us much as the systems were controlled externally by an unseen management (or owner). The breakfast was decent enough with bread, sliced meats, cheese and jam. Also cereals, yoghurt and tea/coffee. It was opposite a big supermarket. Although up a hill it was walkable to the town centre (30 - 40 minutes) and had bus stops very close

Very disappointed with this hostel. A lot of what they advertise on booking.com is untrue. For us we look for accommodation that takes card payment which this hostel states they do under their policies. This is a lie, they demanded cash payment only (in Chilean pesos so we couldn't even get our IVA tax deducted). Other misleading claims include offer of a tour desk (a table with a couple of leaflets does not count) and there was no evidence of any dry cleaning? The facilities (as far as we could see) did not offer a garden (with or without furniture), nor a dishwasher, nor 'streaming' TV (cable only), no invoice offered, no 24 hour key access (access by buzzer only, no access after midnight). Heating was a joke, it was off for the majority of the day and night. As for sound proofing, that was nonexistent. They state (under Property Practices) their 'Environmental' credentials, but there was little or no evidence of anything they claimed. As for our individual room, it was freezing the majority of the time (despite complaining). The bed was uncomfortable and the bedlinen too small. The storage was badly designed, so not much room to hang anything. The shower head holder was broken, so only hand held showering available (and the hot water took ages to come through). The soap dispensers didn't dispense soap or shampoo. The towels were non absorbent, so ineffective for drying. We could hear noise from all around us, and from above and below

Ideal with a car. 30 minutes from city center by walking.

Everything was good except hot water, was not hot in the evening

good location, clean, warm watter

noisy, almost no sound isolation between rooms. the breakfast is not more than reasonable.

Nice room and decent enough location, big bathroom and nice enough view from the balcony.

a lack of cooking facilities was disappointing, especially considering the supermarket just across the street, wasted opportunity imo.

There is heating in the room, it was clean, and great value for money.

Good value for money, nice rooms, and they clean the rooms every day!

From the photos it might look like there is a kitchen to work with, but there absolutely isn’t. There is no stove or utensils. When asked about the kitchen and how we should make our eggplant and other veggies one staff member told us to eat them raw :D

I guess you get what you paid for. It was decent, the staff nice and it was cheap. However you get what you paid for which isn't very much.

A long list of problems. I found the place uncomfortable, the bathroom had mold, the floors were not pristine, materials were cheap (just like the cost of the hotels), and the walls just DID NOT keep sound out. It was an overall uncomfortable experience and stressful.

Very friendly staff! I enjoyed eating their simple but filling breakfast of bread, ham, cheese, and cereal with yogurt. I also appreciated how well-kept the room was.

The hot water didn't work one day, and I was already in the shower before knowing. Having a notice about this beforehand would have been better!

The breakfast, contents also de presentation and attendance was pretty good

All is good

The breakfast was really good and the staff were very nice. I also enjoyed having a separate bathroom in the room I booked.

The only real downside was the location. It's a bit far from the center of Castro (at least a half an hour walking) if the public bus system isn't running.