Reviews of Hostel Cienfuegos
Cienfuegos 151, Santiago City Centre, 8340492 Santiago, Chile
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly
Feels like a prison, very basic rooms that desperately needed work. Tap/shower not working. Very Grim.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewAbsolutely nothing. I checked out a day before because it was sooo bad!
The room is cold & there is no heater. The water in shower takes forever to get warm. The room was dirty! The location is far away from everything. Min half an hour walk from historic center! At the check-in, they wanted to hold my passport as collateral for the room key! Imagine your passport for a 1/2 dollar keys!
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewBig kitchen, well equipped to cook own meals.
Poor insolation from noise from outside or inside.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewStaffs, facilities and location.
Some lockers cannot be locked properly.or tightenly.
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewVery nice
No comentareis
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewBig kitchen and clean bathroom
some lock position of lockers are broken.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewVery helpful staff .. Javier is very kind and very friendly. the room is nice and quiet bathroom is clean kitchen always clean very good price
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewA big kitchen. Reception are very nice, love to help and offer travel suggestion.
WiFi is not stable sometimes.
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewNear and clean, close to Santa Lucia and market area.
It was very cold. Also, a side table would have been nice.
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewLocation is not bad, staff are good and friendly
Heating system was not working and the room was really cold, and they said heating system can not reach the thirty flor :), also shower are really bad, broken and dirty.
Reviewed: 27 April 2024 · Stayed in April 2024
Verified review24h check in. Quite cheap. Good pillows.
No hot water at 5am when we checked in. Bathroom had a smell. No breakfast, even if it was room description.
Reviewed: 23 April 2024 · Stayed in March 2024
Verified reviewGreat location near restaurants and bars. We had to book super last minute as our bus arrived late and we missed a flight. They still had a nice private room available for us and we could walk to a restaurant for a late dinner. Very spacious building!
Maybe a little loud at night because of the street but no real issues :)
Reviewed: 10 April 2024 · Stayed in March 2024
Verified reviewNothing
I don't usually leave negative reviews, but this place surely deserves it. Except for 2 extremely nice receptionist girls, the rest of the staff doesn't give a penny about customers. The most common answer is that there is nothing we can do about it. There are no plugs in the dorms. If toilet paper rolls run out, it takes ages until they're replaced. Plus, sometimes food is stolen from the fridge, and nobody cares. Honestly, I had one of my worst experiences staying in this hostel. I would not recommend staying here unless you want to have a horrible time in Santiago.
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewIt's a good location and the stuff was super nice and helpful. In the rooms there are big lockers where you can put all your luggage. There is lots of space, big dinning room, kitchen and the rooms are quite spacious. It felt safe.
The showers are small, without much place to put your cosmetics. It's a bit dirty in the bathroom. The internet connection is poor.
Reviewed: 16 March 2024 · Stayed in March 2024
Verified reviewReviewed: 15 March 2024 · Stayed in March 2024
Verified review