Reviews of Hotel HW EXPRESS

We can't say anything positive about this place.

I have stayed in many hotels throughout the world and I almost never have an unkind word to say about our accommodation, but in this instance I feel compelled to alert other travellers about our experience at the Inka Path Lima. This hotel is in a main pedestrian thoroughfare, and it is EXTREMELY noisy ALL DAY. There was a door to a small balcony over the street, but it wouldn’t close. Eventually management was able to close it, but the noise from outside was still far too load to sleep - it was loud. Through Google translate the office said the noise subsides at 11pm. It was 8pm and we wanted to get an early night, so I insisted on a change of room. The next room was quieter, but it smelt. The power points near the bed did not work and management had to a supply an extension lead. Then we discovered later that there was no toilet roll in the bathroom. We then discovered the toilet was blocked. Management came to unblock it. But it was still blocked. And then it wouldn’t flush. Later in the evening we discovered water all over the bathroom floor – the toilet was leaking. The internet was VERY slow and kept dropping out. No one speaks any English which Increased our frustrations. The breakfast in the morning was abysmal. No bread, no toaster, no cereal, the juice was undrinkable, no cheeses, the fruit consisted of water melon. I showed the waiter the empty cereal dispenser, and no eggs or sausages in the hot food warmer. We waited 15 minutes for something to come out but it didn’t, so we left. Others were also complaining. This hotel is in desperate need of renovation. The place is a disgrace, and I fail to comprehend how previous travellers have given it a good rating. Only stay here if you are hearing impaired with no sense of smell, you don’t require internet, and you don’t require responsive management. We had another two nights booked here in a week, but we cancelled this reservation and have rebooked elsewhere.

Very clean, excellent toiletries, towels, pillows, and blankets. Very good breakfast.

The hotel won't store your luggage on the check-out day if you still plan to visit places before your flight.

Size of the room is great

Breakfast does not have many options

The shower with no door. Water comes out and wet the bathroom floor.

Good location, in the city center, close to metro. Comfortable and clean room. Staff is very helpful, even at late night.

Breakfast is only from 7:30, if someone has to leave earlier (eg. to airport) there is no breakfast.

The breakfast is unhealthy and no enough fruits.

It was impossible to close the window.

Breakfast was included and adequate

Breakfast

Loved the central location to tourist attractions, lovely comfortable bed and cleanliness of the hotel. All staff were very welcoming and helpful.

The first morning we were offered a very limited range of choice for breakfast however the other two mornings there was a good selection of breakfast items to choose from.

Very attentive staff!

No comment

Best part of the stay was the hot shower. Also, complimentrary breakfast was nice. TV had premium channel (Star).

Too much bureaucracy to check-in. Then clerk forgot to return passport and made us come back down to pay more after quoting a different rate after our suite was unavailable. They should have absorbed the cost for their mistake. Also only one key, which was turned off before checkout time. Auto-lights on steps were very slow to turn on making it a dark adventure. Could hear other rooms and traffic loudly.

Great and new hotel at great location in centre. Great value for the price. Stabile hot water which is not guaranteed in other accomodations in bolivia. Good breakfast and view from top floor over the city.

We had a very large and comfortable bedroom and bed. All very quiet. The breakfast was really a pleasure, a lot of options. The personnel was very helpful, they booked tours and taxi for us.

no spaces for keep luggage.