Reviews of Pingüino en la roca - Concón
587 Santa Laura, 2510000 Concón, Chile

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Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewBreakfast was mas o meno bueno but could be improved a quite a bit. More butter, better quality and a lot more coffee, and a meat alternative to ham would be a big improvement. Location in terms of proximity to the beach was great.
TOO COLD AT NIGHT WITHOUT HEAT. It was nearly too cold to enjoy at night. No heat inside the unit. The lack of easy and accessible parking for cars, the property’s terrible street address numbers visible, and no distinguishable and clearly visible name signage for the property reduce its desirability. Also, property not suitable for mobility challenged individuals, seniors with bad knees having issues with stairs, and noise from units next door, above or below the unit. Coffee and creamer in the unit would have been greatly appreciated as well. Breakfast needs improvement too.
Thanks for the comments. The heating device is already beside the secondary door at the right side. We have painted the small section of the corner of the white wall that was just darker (but never moldy).
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewThe view
The value and the way the staff communicated
Isolation between rooms is perfect . We had to quickly give a warning to some people that was not respecting the silent rules overnight. After that everyone stayed calm and enjoyed the typical relaxed environment.
Reviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewGreat location and views, very helpful staff.
Bed was very poor, my back hurts. There was a "hole" in the bed where you sank.
Hi! thanks so much for. We have scheduled those kind of renewal for the coming summer season .
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 March 2024 · Stayed in March 2024
Verified reviewThe View from the Window was very nice. The rooms were clean. The TV had a lot of channels and i could watch some european football in the room. Wifi worked well.
We had to wait some time when we did arrive a t the Hostel and it was necessary to have Internet connection for Check-in. The balcony was Not super clean and was not really confortable.
People on site said aldo you were so happy over there and extremely polite too :) thanks for your visit
Reviewed: 26 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 January 2024 · Stayed in January 2024
Verified reviewThe view and the chance to fall asleep and wake up to the sound of the waves was incredible. The bed was super cosy and the shower really hot and powerful and it was lovely to sit on the balcony in the morning and evening. Check in was really smooth and great communication.
There was a bar nearby that was playing very loud music on the first night, which in fairness was a Saturday. Bring some earplugs and you’ll be fine!
We are so glad to hear about your amazing experience at the lodge. Thanks a lot for sharing
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 5 October 2023 · Stayed in October 2023
Verified reviewReviewed: 25 September 2023 · Stayed in September 2023
Verified reviewLa vista maravillosa
.
Reviewed: 7 August 2023 · Stayed in August 2023
Verified reviewhermosa vista al mar
todo impeque
Reviewed: 26 May 2023 · Stayed in May 2023
Verified reviewMaravillosa vista a playa la Boca, espectacular!!!
Gracias Josefa!