Reviews of HOTEL LOS NAVEGANTES This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
José Menéndez 647, 6200749 Punta Arenas, Chile
#28 of 31 hotels in Punta Arenas
Guests' ChoiceReview Score
Based on 82 hotel reviews
7.8Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
9.4
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Facilities
7.6
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Staff
8.4
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Value for money
8.0
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Free Wifi
8.0
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Reviewed: June 25, 2025
Luiz
Brazil12 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 3 nights
Breakfast is very good. Bed is comfortable, although the room seems old and a you can sense some smell of its age...
Stayed in May 2025
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Reviewed: March 17, 2025
Guilherme
Brazil6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
'
Stayed in January 2025
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Reviewed: March 2, 2025
Joost
Falkland Islands (Malvinas)18 Reviews8.0“Good bed, good breakfast. WiFi could be better”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Old classic
It hasn’t changed in years/decades
Stayed in March 2025
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Reviewed: February 28, 2025
Eileen
United States10 Reviews9.0“Excellent location, good-sized room, lovely, public areas and wonderful staff”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything
Stayed in February 2025
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Reviewed: February 6, 2025
Christine
Canada7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good except for the beds. Maybe they could invest in more comfortable mattresses. This being said, it was fine for a night. The breakfast was lovely and the staff were very helpful and friendly.
Stayed in January 2025
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Reviewed: January 9, 2025
Elijah
Colombia21 Reviews3 helpful votes7.0“Nice place in the heart of a really nice town!”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The shower could have been hotter. (We were really looking forward to a great shower after life on the road for 3+ weeks).
Location was awesome!
Stayed in January 2025
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Reviewed: January 7, 2025
Carolyn
United States12 Reviews2 helpful votes7.0“Great location in Punta Arenas!”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom smelled moldy and there was mold on the ceiling
Location, customer service and included breakfast
Stayed in December 2024
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Reviewed: January 1, 2025
Sarah
Canada16 Reviews7 helpful votes9.0“Reliable Full-Service Hotel in Good Location”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
The rooms/bathrooms could do for a refurbishment, as all feel a bit dated; water in the shower was a bit tepid. Would be nice to have a mini-fridge in rooms, as shown in the pictures on booking.com. A good deal at the discount rate we paid, though the listed prices seem a bit steep for the quality of the rooms.
The hotel is conveniently located in the centre of Punta Arenas and has modern facilities, including 24-hour reception, a full bar and restaurant. Breakfast was awesome, with tons of fancy pastries and nice coffee, plus heaps of eggs, meats, cheeses, and fresh breads. The rooms are spacious and the beds are comfortable. Wi-fi is reliable, if not as fast as some locations in Chile that we stayed. We ate dinner in the restaurant since everything else was shut down for the holiday; the food was unexpectedly really quite delicious, the servers attentive and thoughtful even though they were slammed, and the bar serves nice cold Austral Calafate Ale on tap. Staff very helpful throughout our stay in arranging a taxi in the morning of New Year's Day and storing some beers in their bar fridge.
Stayed in January 2025
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Reviewed: December 19, 2024
Alasdair
United Kingdom29 Reviews5 helpful votes8.0“Old fashioned but a fine place to stay.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Only stayed one night. No issues.
Location is great. We arrived late and no issues with check in. And could park on the street for free in the evening. Breakfast was good. With a few decent options.
Stayed in November 2024
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Reviewed: December 13, 2024
Michael
Czech Republic21 Reviews8.0“Solid choice with basics done right”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Dated mattress that is a bit “wobbly” with any movement
Fresh air, great water pressure, quiet location
Stayed in December 2024
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Reviewed: December 3, 2024
Jane
United Kingdom47 Reviews4 helpful votes9.0“A very comfortable stay with ample breakfast and very professional staff”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Carpet was a wee bit tired looking but apart from that it was fine.
The staff were very professional and extremely helpful . At check in they flagged up the importance of presenting the Chilean immigration paper ( PDI ) as a means of avoiding an additional tax payment .
Stayed in December 2024
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Reviewed: November 29, 2024
Siqi
Canada2 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, super super great services and friendly staff that cleans my room out of expectations! The room is ok, very old with the sink half clogged. Bed is comfortable. It’s not a modern hotel but functional to stay for the location.
Stayed in November 2024
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Reviewed: November 20, 2024
Anna
Czech Republic88 Reviews8 helpful votes9.0“Practical hotel in convenient location, refurbished”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
Good location in quiet part of town, easy walk to the pier. Comfortable room. Helpful staff assisted with very early breakfast option and booked us reliable taxi to airport
Stayed in November 2024
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Reviewed: November 16, 2024
Carolyn
United States23 Reviews3 helpful votes7.0“great location to explore Punta Arenas for a very reasonable price!”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
The hotel was pretty loud. I believe there were a few sports groups staying there and there was constant chatter/congregating in the halls and the walls are pretty thin.
The location was great, you could easily walk to the waterfront and along the main streets of the town. Breakfast was very good.
Stayed in November 2024
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Reviewed: October 30, 2024
Joost
Falkland Islands (Malvinas)18 Reviews8.0“Navegantes is an old favourite of mine. It hasn't changed much in 30 years, but it has lots of charm”- • Business trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
the coffee ;-)
It was good
Stayed in October 2024
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Reviewed: July 22, 2024
Patrick
United States6 Reviews9.0“Comfortable and Centrally Located Hotel”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
Don't expect modern amenities at this hotel. Decor, beds, and amenities feel outdated and far from modern.
Hotel Los Navegantes has decent rooms, a great lobby, a great included breakfast, and centrally located in Punta Arenas. The cost was affordable for a decent, comfortable, and clean room and the breakfast was great. If you'd like to customize a breakfast item or eat something not at the buffet, you can ask the staff and they'll be happy to help out.
Stayed in June 2024
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Reviewed: May 22, 2024
Rajani
United Kingdom20 Reviews6 helpful votes9.0“I love to stay here again A steal for the price.”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 3 nights
My room was facing roadside. It was a bit noisy.
It was great property. Classic feel . Old type but everything was immaculate
Stayed in April 2024
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Reviewed: April 30, 2024
Paul
Chile4 Reviews7.0Good- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 7 nights
I would have liked a fridge in the room, in order to keep drinks cool. But otherwise the room was good and a quiet place
Stayed in April 2024
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Reviewed: April 7, 2024
Peter
Slovakia51 Reviews17 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
The furniture in room probably remember the times of Pinochet 😄
Nice rustic hotel in centre of Punta Arenas, close to various restaurants and multiple stores, breakfast was nice. The hotel bar was great as well.
Stayed in April 2024
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Reviewed: February 14, 2024
Sarah
United States27 Reviews5 helpful votes8.0“Quiet room, good location, excellent food.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Elevator shut on me several times. Kinda scary.
Quiet room in good location. Excellent breakfast and restaurant on site.
Stayed in February 2024
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Reviewed: January 22, 2024
Vitor
Portugal37 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Outdated
Location Value of money
Stayed in November 2023
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Reviewed: November 15, 2023
Darius
Ireland36 Reviews4 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
Room quality does not correspond to 3*. Beds warn out, but the price is fair and adequate compared to other hotels.
The location is great, British style bar, all meals available through the day if that matters. Price wise difficult to beat considering location.
Stayed in November 2023
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Reviewed: November 12, 2023
Mollie
United States16 Reviews10 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
I loved the location and the front desk help are very kind and welcoming. Catherine is top notch!
Stayed in November 2023
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Reviewed: May 5, 2025
Rodrigo
Chile5 Reviews4.0“Overpriced, old fashioned and bad service.”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
The hotel is awfully old. The closest and the bathroom looks from the 90s. Furthermore, the room has a carpet quite old and in bad condition and last but not least, the breakfast is terrible. I will never book again.
Just the location.
Stayed in May 2025
