The room was quite dusty but it is an old property so that is maybe to be expected.

Location was good for the Lastarria neighbourhood, the Cerro San Christabel, Cerro San Lucia and the Costanera Centre.

Stayed in August 2025

Unfortunately there were some water issues while we were there and we had no hot water one night and day. We were offered another room to shower by email but only after we had gone to sleep and didn't have time to make use of this in the morning as we were catching a tour.

Location was good and bed was comfortable. They were happy to book our airport taxi and provided a takeaway breakfast as we were catching an early flight. The hotel has done a good job to preserve historic features of the building. Staff speak good English.

Stayed in July 2025

Friendly and knowledgeable staff

Stayed in July 2025

Friendly reception staff and clean modern rooms in an older building with loads of beautiful elements.

Gorgeous boutique hotel with lots of character and charm.

Stayed in July 2025

Bummer for the reception staff thst has to go open the door each time a guest wants to come into the hotel.

Loved the terrace bar! Very friendly, helpful, and accommodating reception staff. Cool, vintage property!

Stayed in July 2025

The property was very clean and well kept

Stayed in June 2025

Nil

Great location in walking distance to many sites. Staff were very friendly and helpful Very quiet Breakfast was delicious with good variety

Stayed in June 2025

Great location and fantastic room. Walkable to all things to do. The Staff were incredible. So friendly and helpful.

Stayed in June 2025

Workers are nice and polite

Stayed in June 2025

What did you like about the property? The hotel has a unique vintage charm with modern touches. The rooftop terrace was a highlight — perfect for relaxing with a drink and enjoying the view. The location is ideal, close to restaurants and attractions, and the staff was very welcoming and helpful.

Stayed in May 2025

The lack of a parking very near was not very convenient.

The location and facilities were very appropriate.

Stayed in May 2025

Because the room was very small it made it difficult where to put our luggage

Stayed in May 2025

Breakfast could have had some more varieties of fresh fruit and granola :)

Rooms are very clean. We spent two nights here, the location is great because it is walking distance to many of the city’s main attractions and restaurants. It feels like a safe neighbourhood in Santiago too. The staff were super helpful and spoke English and recommended some good restaurants for us to try.

Stayed in May 2025

Such a surprise. What a great little hotel. Staff were super helpful and friendly. Great rooftop bar and pool. Not in any of the upmarket areas, but we could walk to most places and got the bus if needed.

Stayed in April 2025

Super friendly staff Lovely rooms Good location for exploring the city

Stayed in February 2025

Nothing! Great place!

What an adorable hotel! And right in the heart of it all. Breakfast was also very good. The staff were super helpful and friendly. We had to leave early and they had breakfast ready for us at 5:00AM! We were also able to store our extra luggage while we did a small side trip. The beds... AMAZING! All in all, this is a delightful hotel with wonderful staff. I would DEF stay here again!

Stayed in May 2025

Musty smell, had painted whilst we were there and string paint smell, no fan

Great breakfast, comfortable bed, convenient location

Stayed in May 2025

There's no kettle or coffee machine in the rooms, but it wasn't really an issue for us with breakfast included and coffee in the restaurant. Fridge in the room could do with being colder, but these are really minor things.

It's a really cool place! The staff were so helpful and really lovely. The location is really good especially as Ubers are so cheap around Santiago. We were really busy so didn't get to enjoy all of the facilities, but the roof bar gave us some amazing views.

Stayed in May 2025

Great staff - very willing to 'go the extra mile' and no request was too much bother.

Stayed in May 2025

Comfortable beds, great shower pressure and incredibly nice people! Didn’t use the rooftop but it looked amazing. Breakfast was great

Stayed in May 2025

Nothing

Excellent hotel and staff. With the first lift in Santiago

Stayed in April 2025

Breakfast was ok but other reviews are right that it doesn’t match the standard of the rest of the offer of the hotel

Lovely property and very friendly team. Great location. Lovely little touches in the room and they gave us a free upgrade!

Stayed in April 2025

The hotel was close to the centre of Santiago, the rooms were spacious and comfortable, the breakfast was exceptionally good and different each day.. Great rooftop bar.. The staff were amazing and extremely helpful every day 😀 A special shout to you Aianis, Gonzalo, Anais and Isidora, they made the stay even better 😀

Stayed in April 2025

Great staff! Good location downtown with Parque Forestal right across the street. Cool historical building with comfortable, spacious rooms. Breakfast buffet included.

Stayed in April 2025