Calle caracoles 475, 1410000 San Pedro de Atacama, Chile
#78 of 82 hotels in San Pedro de Atacama
Guests' ChoiceBased on 68 hotel reviews
7.0Cleanliness
7.8
Comfort
7.6
Location
9.4
Facilities
6.8
Staff
7.8
Value for money
6.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 15, 2025
Richard
AustraliaThe staff (Claudia and Lukas)?were very helpful
Stayed in April 2025
Reviewed: January 27, 2025
Stephen
United KingdomThe swimming pool did not look it is used for swimming or relaxing in.
We left too early for breakfast. It would be good to have an option whereby the breakfast is not included to reduce the price for people leaving on early excursions.
Stayed in January 2025
Reviewed: January 10, 2025
Mona
SingaporeVery little shade at the property. There is a roof terrace with fabric shade in parts, but it still gets very hot and the shading wasn't adequate for me. As a lot of people leave earlier in the morning for tours or buses to elsewhere, offering a packed breakfast to take with you, might be a nice idea?
Location was excellent. Positioned right at the start of the main street and within a 5 minute walk of the bus terminal. The lady at reception was kind enough to let us check-in an hour earlier than the normal 3pm check-in time. Rooms are small but cosy and cute. Rooms have a/c which is great, as there are large windows which make the room very hot. The a/c gets automatically switched off at 11pm, but opening the little window was adequate enough to keep the room cool that late at night.
Stayed in January 2025
Reviewed: December 31, 2024
Fabio
BrazilThe staff is very, very unfriendly. Anything you ask they make it seem like a burdensome. No one ever smile.
Comfortable bed and good shower. Location is great
Stayed in December 2024
Reviewed: December 23, 2024
Carina
United StatesRestaurant staff claimed we needed to order food and couldn't just sit there and have a beer, even though that was all we wanted.
The room was everything we needed, it was a tad small once we were in there and with our luggage, but was manageable. The bathroom was also a good size!
Stayed in November 2024
Reviewed: December 9, 2024
Jennifer
United StatesGreat location with pool and air conditioning! Amazing restaurant as well.
Stayed in December 2024
Reviewed: October 20, 2024
Aivar
EstoniaThe hotel room looked rather like camping hut, for 90 EUR/day one has to do with very small space. We were denied the breakfast package to go when leaving before breakfast. On arrival, from 4 available lamps in room just one was functional. Explanation - this is a village, there is no handyman available. During the night room temperature fell considerably, it was really cold. There was no extra blanket available and the heater went not on, appearingly being set on timer. No staff member made an effort to speak English.
Rich choice of TV channels. Good breakfast. Pool. Good bed. Good location.
Stayed in October 2024
Reviewed: April 26, 2024
Fernanda
United StatesNot very clean need lots of details on the cleaning extra bleach, too many details of repairs that are simply! Cobwebs in the ceiling Room are small shower are so uncomfortable if you are a large person it will be very hard To take a shower!! The pictures are not what you expect! If they fix and clean better will be a good value and deal with the space issues! Glad I am a petite person but shower was small We were a group of 6 the other 2 couples had lots of issues, water on the floor slippery smelly bathroom no working tv etc etc
Location, breakfast, friendly , bed was very comfortable
Stayed in April 2024
Reviewed: January 30, 2024
Minton
United StatesThe room was extremely small. As in 24” around the bed and 1 person at a time in bathroom. Similar to train travel small.
The staff were ever so helpful. Helped us find the most amazing guide who made our trip, breakfast to go for an early departure, and prompt responses to request for towels, ice etc.
Stayed in January 2024
Reviewed: January 23, 2024
Gurdial
United KingdomThe room was tiny with almost no hanging space. So small that you could not walk around the bed. The air con was centrally controlled so only came on at set times.
Hotel is located right at the end of the main street of San Pedro so all the main outlets (bars, restaurants, and tour offices) are within easy walking distance. Also it is where the tour buses drop people off at the end of the tour so you only have to walk about 10 metres to the hotel.
Stayed in January 2024
Reviewed: April 26, 2023
Fransisca
Indonesiai can not use the heater in my room. Only can operate in winter. AC also only operate in summer and have limited operation time. which is not mention in the hotel info. but they give me extra blanket the room too small
location near city center
Stayed in April 2023
Reviewed: April 20, 2023
Judith
United StatesLittle more room to move around each room would have been nice, but it worked.
Staff was amazing... when we had car trouble, they helped us get a tow and ride to the airport. Super clean and very comfortable
Stayed in March 2023
Reviewed: January 2, 2023
Judith
United StatesUnfortunately after the first night there was no hot water, and the shower stall smelled of mildew.
Stayed in January 2023
Reviewed: October 6, 2022
Harry
United KingdomVery loud music and karaoke playing until 5am every night which was extremely noisy in the room even with ear plugs. I understand the staff can't do anything about it but it stopped me and my partner sleeping each night. Although the room was nice it was VERY small.
The hotel was centrally located, the staff were helpful and there were nice hot showers.
Stayed in September 2022
Reviewed: September 1, 2025
Felipe
BrazilLimitations on the use of heating and air conditioning in a desertic climate
Stayed in August 2025
Reviewed: July 15, 2025
Lemeng
United StatesThe location.
Edit English: This is the most expensive but the worst staying experience for our trip In Chile. The property claim 4 stars hotel but couldn’t even provide hot water for showers. The room is very tiny which is around 140 feet in total. The owner has charged $100 as the security deposit without telling us. We have specifically asked them to examine the room when we are checking out.
Stayed in July 2025
Reviewed: May 7, 2025
Lauren
United KingdomThe security could have been a bit better. We had to leave the room key in a basket on front desk each day when we went out and there was no questions when we would come back and grab a key. We stored our bags final day in an open room with again no questions asked. Ultimately though we didn't experience any issues with this.
The hotel was lovely. The rooms were small but that was anticipated from the descriptions, the use of space was perfect though with plenty of room under the bed for storage and shelving. The hot water stopped working but was fixed immediately. The staff were nice. The rooms were clean and the breakfast was really nice with cheese, Yogurts, milk etc stored in the fridge which was a nice touch as most places we stayed just left this out. The hotel was right at the end of the main street so perfect location.
Stayed in April 2025
Reviewed: February 15, 2025
Mariya
UkraineRooms are very small, for 1 person it is ok, for 2 I think it’s too tight but taking into account that you don’t need to spend much time in the room, it’s totally ok.
I totally recommend this hotel because of its location, it’s exactly on the square where is a pickup point for all excursions. Also 1 min from the Main Street. Room is clean, personal is good.
Stayed in January 2025
Reviewed: December 19, 2024
Alasdair
United KingdomThe air con gets switched off before 12 midnight and it’s still very warm in the rooms. A few hours later would be better.
Location is perfect. Quiet at night but close to the buzz. The rooms are small but spotless. Great for one to 2 nights. Lovely shower and toilet. Bed was very big and comfortable. Sensational breakfast. The best we had in San Pedro
Stayed in December 2024
Reviewed: December 16, 2024
Sole
ArgentinaToo little space, poor quality construction.
Nothing. Bad construction, poor facilities.
Stayed in December 2024
Reviewed: December 13, 2024
Danae
ChileThe staff wasn’t friendly, the communication with them was never good, also, they didn’t give solutions to our problems with the room (like a door that doesn’t close among others) and breakfast
The style of the place
Stayed in December 2024
Reviewed: December 1, 2024
Rafaklos
BrazilSmall room.
Excellent location, right on the square where all the tours return the passengers. Air conditioning, shower, cable TV and comfortable bed.
Stayed in December 2024
Reviewed: December 1, 2024
Rafaklos
BrazilSmall room with just a few places to organize clothes.
Excellent location, right on the square where all the tours return the passengers. Air conditioning, shower, cable TV and comfortable bed.
Stayed in November 2024
Reviewed: November 29, 2024
Mark
United KingdomWould have been nice to have a drink in the hotel bar in the evening, but it seems to be a separate business right next door - and so we couldn't without eating there too.
Great location in San Pedro for trip pick ups and access to town centre.
Stayed in November 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content