Reviews of Hotel Montecarlo Santiago 3 stars
Victoria Subercaseaux, 209, Santiago City Centre, 8320000 Santiago, Chile
Loading
Guests also reviewed these properties:
Alghero, Italy
Edgewood, United States
Vela Luka, Croatia
Budapest, Hungary
Elsing, United Kingdom
Naples, Italy
Ljubljana, Slovenia
Bicske, Hungary
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewPosizione centrale
Very unkind staff. No possibility to anticipate half an hour the breakfast to accomodate an early flight
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe people
Nothing
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewCentral location and clean rooms
Poor breakfast
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAmazing! Great location and breakfast. Kind and welcoming staff
I liked everything
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewquirky exterior design and room layout. stayed mid level , 4th Floor . Good breakfast , good location , easy access to local food places , metro stations a short distance . Helpful staff with good English to be understood .. Good Air Conditioner . Weather in August was bit Chilly at night ,, plus 5-6 degrees. Good Bed , Good location for walkabout Centro Santiago. For me , this was a good Stay . Thank you , much Gracias
wifi was satisfactory for my use . Good in the Common area . Room was a bit dated, Shower Pressure not high , but ok , hot :)
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation!The park and the cafes and restaurants
The wifi
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe mattress was exposed as the bedding wasn't big enough to cover the mattress. The bed was also not very comfortable
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewHelpful staff, comfortable rooms.
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewExcellent location
Elevator, it’s just one for the whole building
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFrom the moment I arrived, the hotel staff provided exceptional service. Their willingness to store my luggage free of charge on my departure day was greatly appreciated and significantly improved the overall experience. The night shift receptionist's thoughtful safety tips and warm welcome added a personal touch that truly made me feel valued as a guest.
None
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewThe location is fantastic to explore Santiago and a range of nearby parks to enjoy, and places to eat. Great access to public transport.
My room was freezing cold. I used the provided blanket, and had to keep the heater on whenever I was in the room, and throughout the night.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewOur room had AC, so we could heat up our room. Shower was hot and the room was big enough. Staff was friendly and helpful, they even allowed us to check in before provided time. Location was good, near the park and restaurants, but it didn't seem safe.
Windows didn't close, so the room was noisy. Breakfast was average - scrambled eggs, cheese, salami and bread.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewlocation - 15 min walk to old town. 5 min walk to metro. walkable to funicular. good value including buffet breakfast. great communication with staffs as they speak good english. ask the front desk to reserve taxi, much cheaper than reserving from airport or online. They have good heater and hot water which was perfect for this cold winter.
the room is a little outdated and worn out. also the building is close to main road with lots of car so can be noisy for done people.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewPleasant room. Good breakfast Helpful staff
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in March 2025
Verified reviewThe location is great! The room was good, but even though there is an elevator to the floor, you had to go an extra flight of stairs up and down to get to the room
One of the staff members on the reception was rude and lacked empathy
Reviewed: 27 May 2025 · Stayed in May 2025
Verified review