Reviews of NOI Vitacura 5 stars
Av. Nueva Costanera 3736, Vitacura, 7630428 Santiago, Chile
#130 of 206 hotels in Santiago
Guests' ChoiceReview score
Based on 98 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.8
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Location
9.6
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Facilities
8.2
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Staff
8.8
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Value for money
7.4
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Free WiFi
9.3
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Reviewed: 15 May 2025
Lars
Uruguay61 reviews7.0Good- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
It needs some renovation and more emphasis on quality service to really be a 5 stars hotel
The location, the design of the hotel and room size
Stayed in May 2025
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Reviewed: 5 May 2025
Miosotisr
Dominican Republic18 reviews1 helpful vote9.0Superb- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 7 nights
For this time, I don´t have anything to say about something that dislike me in this time of my stay at the hotel. I received a good treatment, as usual.
For me, the best is location. The hotel is nearby ECLAC, that is the place when I had my meeting. But also from restaurants and other locations that are part of my trip to Santiago.
Stayed in April 2025
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Reviewed: 3 May 2025
Muthiah
Malaysia18 reviews9.0Superb- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing to complain
The staff were very helpful Could not expect more
Stayed in May 2025
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Reviewed: 26 April 2025
Maria
Australia2 reviews8.0Very good- • Leisure trip
- • People with friends
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Spa was a bit disappointing as pool was cold
Great staff and great breakfast
Stayed in April 2025
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Reviewed: 31 March 2025
Vincent
United Kingdom28 reviews3 helpful votes8.0“Very good hotel.”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 6 nights
Safe is too small for a laptop. The safe was locked on arrival and I asked twice for it to be unlocked and was assured it would be, but it wasn't. Room was unusual layout, and was 'tired', i.e. ready for a refurb.
Excellent breakfast, friendly English speaking staff, good rooftop restaurant, nearby shopping centre.
Stayed in March 2025
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Reviewed: 30 March 2025
Jill
Australia29 reviews7.0“Comfortable but poor service.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Overall we enjoyed our stay. Our room was on the side of the restaurants and bars so there was filtered crowd and music noise until midnight each night. Not ideal when we had to get up at 1.30am for a 5.15am flight. We had some express laundry done which was not delivered by 9pm when we went to bed. It was hanging on our door when we checked out.
Stayed in March 2025
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Reviewed: 12 February 2025
Ayesha
Jamaica2 reviews8.0“I enjoyed my stay”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 3 nights
staff
location
Stayed in December 2024
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Reviewed: 30 January 2025
Erica
United Kingdom25 reviews9.0“Fabulous location, great rooftop pool bar, lovely hotel”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Generally loved the place and went back to stay on our return to Santiago. Staff are lovely and helpful. Service can sometimes be slightly slow at rooftop pool bar.
Location, rooftop pool bar, spacious rooms, great breakfast, free parking
Stayed in January 2025
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Reviewed: 3 January 2025
Miosotis
Dominican Republic18 reviews1 helpful vote9.0“Nice and comfortable.”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
It is not anything that I’ve didn’t like from the property.
The restaurants.
Stayed in December 2024
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Reviewed: 22 December 2024
Csfeir
Chile38 reviews5 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The air conditioner was loud but manageable, the disappointing part was the morning coffee, for this kind of hotel I was expecting more from the breakfast.
You will find very good rooms, an excellent SPA and a location full with some of the nicest (expensive) restaurants that Chile can offer.
Stayed in December 2024
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Reviewed: 17 October 2024
Márcio
Brazil8 reviews1 helpful vote9.0“Great place to stay, relax and enjoy Vitacura”- • Leisure trip
- • Group
- • Terrace Suite
- • Stayed 3 nights
- • Submitted via mobile
Installations need to start to be updated or the hotel, which works well as a sharm hote will loose its grace.
Location, room size and confort.
Stayed in October 2024
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Reviewed: 20 July 2024
Nestor
Argentina63 reviews9.0“The have to change the TV system ( mandatory)”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
TV Sistem
Comfort
Stayed in July 2024
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Reviewed: 19 June 2024
Joao
Brazil37 reviews8 helpful votes8.0“Well located in the most luxurious Santiago area”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
The breakfast had many options, but pastries and fruits were not fresh. The value for the stay is ok. Considering the price, one would expect more.
NOI Vitacura is well located, in the luxurious and rich area of Vitacura, near Las Condes, art galleries, shops, restaurants and a mall (Casa Costanera - which offers many retail and restaurant options as well). It is close to the highway and tunnels for airport access too. It is comfortable and clean.
Stayed in June 2024
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Reviewed: 26 April 2024
Catheirne
United States3 reviews9.0Superb- • Leisure trip
- • Couple
- • Terrace Suite
- • Stayed 3 nights
- • Submitted via mobile
I left something there and wrote them directly and through Booking.com and did not receive a response. When we arrived, the staff did not smile.
it was absolutely beautiful and the restaurant staff was wonderful. There was a wonderful waitress at breakfast and the restaurant was delicious. gorgeous suite
Stayed in April 2024
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Reviewed: 25 April 2024
Miosotisr
Dominican Republic18 reviews1 helpful vote9.0“I hope to have time to go back soon!”- • Business trip
- • Solo traveller
- • Deluxe Twin Room
- • Stayed 3 nights
I guess that what I didn't like was that there weren't a lot of plugs in the room, for me it´s important to have plug near by the bed, for example.
For me, the best was the location. I had meeting at ECLAC, that it's so close to the hotel. Also, the restaurant at the 9th floor was excellent, the food and the view!
Stayed in April 2024
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Reviewed: 12 March 2024
Jaime
Brazil58 reviews7 helpful votes7.0“Good, but I’ll try a different place next time”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 6 nights
- • Submitted via mobile
The room, it was sort of dated and not well maintained. The toilet was stained, the shower leaked, the desk was broken, the chair didn’t stay at the chosen height, the TV signal was erratic and the curtains didn’t provide a perfect blackout.
Location, spa, breakfast and rooftop
Stayed in March 2024
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Reviewed: 18 February 2024
Postigo
Chile1 review1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
sheets of the bed came off in the middle of the night and also the sound of running water and AC is super loud.
Stayed in February 2024
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Reviewed: 25 January 2024
Yulong
Canada1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
Breakfast starts at 7 am. Would be better if it's earlier.
Free underground parking available for guests. Very safe location.
Stayed in December 2023
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Reviewed: 6 December 2023
Márcio
Brazil8 reviews1 helpful vote9.0“Very pleasant experience, in a very nice neighborhood!”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Our bathroom had a problem on the shower door that invariably soaked the entire bathroom floor when taking a shower, other than that, everything great.
The location was excellent the structure of the room very comfortable. It was a great experience!
Stayed in December 2023
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Reviewed: 6 December 2023
Catrin
Bahrain49 reviews8 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Business Suite
- • Stayed 1 night
- • Submitted via mobile
Best location!Beautiful rooms,excellent service.
Stayed in November 2023
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Reviewed: 26 October 2023
Dominique
Chile12 reviews2 helpful votes8.0“Love the place and staff!”- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Noise and smell in room on 8th floor.
Staff is amazing. Love the place. Room we got was noisey and we got a bad smell from the kitchen on the floor above us. But we were promised for the next stay a better room.
Stayed in October 2023
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Reviewed: 21 August 2023
Pablo
Chile66 reviews1 helpful vote9.0“excellent”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
location good staff good parking
Stayed in August 2023
-
Reviewed: 31 July 2023
Homero
Uruguay12 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
Bathroom
Stayed in July 2023
-
Reviewed: 17 May 2023
Colin
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
A little dark and inviting space
Excellent choice and quality
Stayed in May 2023
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